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Walmart review: great value (not) products 152

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2:51 pm EST
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Actually, I use Great Value products on a regular basis, but with two caveats: 1) I NEVER use generic dairy products (which is almost all of what you said you have tried) and 2) I never expect name-brand quality or performance from generic products.

You seem to have gone into these purchases without the correct mindset. While generic products can sometimes be a good way to save money, you never consider them an equal replacement for the real thing - that way you aren't disappointed when they don't perform well, but you are pleasantly surprised when they do.

With that said, however, I have used many Great Value products in the past and continue to do so now that I have been happy with including, but not limited to, cereal, kool-aid, uncooked pasta noodles, etc. I have also used Great Value products that I have been very unhappy with including, but not limited to, paper towels, paper plates, some canned vegetables, etc.

It is definitely a trial-and-error process with generic products and you have to be willing to put the time and effort into finding which ones will work for you and which ones won't. Otherwise, just purchase name-brand.

I hope your experiences get better!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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152 comments
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JYB
Somerville, US
Oct 16, 2012 8:23 pm EDT

Was in line at Walmart in Oakland TN. Three lines were backed up because the cash register said "pending" on coupons. The cashier said this had been happening for three days and she was ready to quit. A customer walked out and left a full basket of groceries. When the manager was called over, she said it was going to be the last transaction she was going to deal with on coupons. This is ridiculous. I waited in line for thirty minutes while the couple in front of me waited for a manager to resolve a coupon for $3. It was current and they had the correct item! Horrible service.

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ivan lawless
Lexington, US
Sep 18, 2012 2:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We purchased a bag of your Great Value white tortilla chips 13 oz best by 09-23-12 (02061g) and when we tasted them..They tasted like they were a 100 years old..I smelled of them and they smelled like old stale grease or lard that had turned bad...I checked the expiration date and it wasn't that..Just wanted you to know...

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Request17
, US
Sep 14, 2012 10:59 am EDT

So you're saying you walked up to the man took his camera and took the initiative to turn him into Walmart and post a complaint on a website but didnt feel it was worth a phone call to the local police who could ACTUALLY do something? Sounds like a made up story to me.

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nukeswife2298
Corpus Christi, US
Aug 06, 2012 9:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I actually am in the process of trying to find out exactly where I can go to complain about the Great Value Tuna in water. I have, in the last 10 cans of tuna I have opened, found scales (not just one, but several) and bones that are almost an inch long. I understand that this brand is not "name brand" and isn't of the BEST quality, but there still should be standards. I haven't had problems with them before and as a family that LOVES tuna, I would hate to have to spend a dollar or more for a can of tuna just because Walmart/Great Value can't seem to put a little effort forth to provide a quality product.

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Ghost of DocJ
Salem, US
Jul 09, 2012 8:06 am EDT

The Phillies.

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KAMS72
Orlando, US
May 22, 2012 5:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Wal-Mart mails medication? I live in Florida, is this a service only available in Idaho?

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lynnstone6
Calera, US
May 21, 2012 10:42 pm EDT

I would like to know if there has been any problems / complaints regarding Walmart's Great Value Brand, Tuna in water.

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Angry Black female
El Paso, US
May 20, 2012 11:33 pm EDT

Walmart at transmountain store-500 El Paso Texas.
I find this store to be horrible when it comes to customer service. A 24 hour Walmart is supposed to have at least one register open. this store never has one. I'm forced to always use self service. Self service does not always scan certain items. I was told by the one cashier that didnt have an open register line that three cashiers went on break and left her alone. I didn't believe that because there is never any cashiers at 1:00am until. I have dealt with this problem over and over. and as for customer service, if your not Mexican or not in the military you get treated like crap. this is the most prejudice walmart ever. My item did not scan at the self service and I was late for work because the cashier made me wait half hour after she took care of all the mexicans first that I was in front of. Bad business. Im fed up as this has been going on for over a year.

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Blacks fight for your rights.
Harlan, US
Apr 24, 2012 4:10 am EDT

You must be white, you think that you should be trusted just because you are white that you actually bought those pants without a receipt. Seriously racism has to stop.

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sharpnsporty
, US
Apr 23, 2012 12:27 am EDT

They will need the exact day it was purchased to look up the receipt, and sometimes a "REAL MANAGER" isn't the best. I am a service desk associate who can look up receipts in an instant whereas some of my managers never even learned how.

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sharpnsporty
, US
Apr 22, 2012 2:05 pm EDT

I had a customer call up about reason 3 today; apparently it means bad credit so Certegy refuses to cash it

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sharpnsporty
, US
Apr 22, 2012 9:01 am EDT

What were you trying to exchange?

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sharpnsporty
, US
Apr 22, 2012 8:09 am EDT

I would be straight up when you do that. You are better off being honest and asking for an exchange then because if you bring the package in and they go to match the serial numbers with the phone they obviously won't match.

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I want my effing price match
Altus, US
Mar 31, 2012 9:57 pm EDT

I am banned from my local WM for shoplifting and they said I can not go to any of their store. I was hoping 90 miles I would not be reconogized.

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promisez
somewhere, US
Mar 31, 2012 12:16 pm EDT

If it required a store card there's a good chance it was basically a "members" deal which is not an everyday price. What I'm wondering is WHAT on earth was worth driving 180 miles round trip? Even at 18 mpg you just spent almost 50 bucks in gas, 25 if it was a 90 mile round trip. Why would anyone even waste all that gas money to go that far just to match a price anyway? Just buy it local and save the gas I would think.

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Kadiekatt
Toronto, CA
Mar 12, 2012 3:16 pm EDT

Only 2 at my store, you have lots

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The Ogre
Shrekville, US
Feb 17, 2012 7:41 pm EST

Go buy same phone and return old one in the new packaging this way you get your oney back and a new phone.

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Lauren Hill
Atlanta, US
Jan 24, 2012 1:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

Oops I forgot to add, you need to clean all the wastes with your mouth and shove it down your throat after you're done! and FAST!

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Lauren Hill
Atlanta, US
Jan 24, 2012 1:40 am EST
Verified customer This comment was posted by a verified customer. Learn more

@Squibs
Hey is that another account ofyour ragon? Wow, you likes mini-mi's don't you?
Now go wash my car and clean my toilet mofo! FAST!

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Lauren Hill
Atlanta, US
Jan 24, 2012 1:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

@ragon
QUOTE ""Model" my ###. Is that what they are calling [censored]s these days?" -->ragon

Watch out peepz, we have a complaint hater on this board. This person has nothing better to do than to come here and post ###ed replies to any topic that he doesn't like because he has a brain of a 3 years old. Oh I forget to add, he also has split personality disorder and likes to impersonate people. So if he likes you, he would create accounts with the same nick names like yours so people would think that you two are the same persons!
Watch out, you probably will see him on TV. ragon is the next "Iraqi soldier who killed the homeless". I meant, "[censored]s" ..."the next Iraqui soldier who is going to harm the [censored]s"...

Free anger management class, any free offer for the poor ragon? calling once...twice...thrice...OVER!
Poor ya, I guess you're hopeless, ragon..
LMAO

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Henry Lawerence
Jemez Springs, US
Jan 18, 2012 7:59 pm EST

Tasha may be rude and trolling, but you as an adult do not make comments like.

"our probably the one thats working this dead end job and are so sour that you have to show off every element of your body to feel better about yourself. "

or

use your min wage pay to buy yourself a pole. Wait you cant afford that..

Seriously what kind of ADULT, makes that kind of comment to a 14 year old. That is just sick and wrong. You should be glad that her parents are not monitoring her and complaining about the sick comments you make about a 14 year old's body and ask her to buy a pole. Do you talk to your children like this. Pervert, talking about a 14 year old's body. What is wrong with you. Do you talk that way about your children as well. Sick.

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srandar
Phoenix, US
Jan 18, 2012 6:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

I never mentioned anything about your weight hunny. Dont get your panties in a bunch. I am actually a model and have been for the past two years and I am a mother of two beautiful children. I can only feel sorry for you because you have such a negligent mother that doesnt monitor your internet surfing or your mouth, Such a waste. Sorry hun hope someone in your life can make a better romodel for you.

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srandar
Phoenix, US
Jan 18, 2012 1:29 am EST
Verified customer This comment was posted by a verified customer. Learn more

Your probably the one thats working this dead end job and are so sour that you have to show off every element of your body to feel better about yourself. Use your min wage pay to buy yourself a pole. Wait you cant afford that.. . Too bad you dont have the knowledge to spend more time thinking about going back to school rather than spending your lunch breaks on the companies computer to check up on how bad your doing at your job.

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wifi8827
, US
Dec 24, 2011 6:58 am EST
Verified customer This comment was posted by a verified customer. Learn more

I just love standing in line and seeing the person in front of me pull out their checkbook...

that was sarcasm.

Seriously there is no reason to write checks in stores anymore, and other customers hate it.

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XenoMiang
Dallas, US
Dec 24, 2011 3:13 am EST

Telecheck is what a lot of companies use, it wouldn't have just been declined at Walmart. It probably put a hold on your checking account for protection just in case someone got a hold of your checks and were spending all your money.

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Susan"Inc
Camilla, US
Nov 25, 2011 3:56 pm EST

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Mrknowitall
Philadelphia, US
Nov 25, 2011 3:28 pm EST

They complain, yet they keep going back for thier cheap, overpriced crap. The bottom line is you get what you pay for.

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PatseChi
Chicago, US
Sep 06, 2011 10:16 pm EDT

yes it was a scam; best look at all of your credit reports over the next 6 months several times - you probably now have many credit cards and payday loans out in your name all over the country

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arlene bowser
Findlay, US
Aug 26, 2011 11:56 pm EDT

everytime i cook great value lasanga it burns on the bottom. i cook it the way the box says to do. any sugguestion on how to keep it from burning.

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jbfirebird
nowhere, US
Aug 21, 2011 2:45 pm EDT

How may I help you was a slogan that they used. That slogan was replaced, just as other slogans are.
Perhaps someone should make a complaint about burger king doing away with their "your way right away" slogan or removing the king from its commercials.

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reefercat
, US
Jun 29, 2011 8:53 am EDT

Hi eric, you forgot to pay the bill again? Darn! Hope I don't have a problem tomorrow when I go over to Walmart for my monthly groceries and that new jumbo screen TV I've been eyeing. Make sure you keep up with the payments,
kisses
Diana
PS..oh, my cousins just arrived from Guatamala and they want to stay. Guess it's jumbo TV's all round!

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MFavor
houwing, US
Jun 24, 2011 10:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Oh, c'mon. Why are you telling us this. You have nothing more to say? Sounds like you are setting up for a law suit with some documentation and dates. "oh, i hit my thumb with a hammer, now it hurts" and...

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dimondlin1
Newark, US
Jun 08, 2011 2:50 pm EDT

What is reason 3? I work for Wal-Mart and I have no clue what reason you are talking about? We cash payroll checks as long as you have proper id. We do have a $3.00 charge though.

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giuseppesim
, US
May 29, 2011 2:17 am EDT

Match it!

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poora91
Newark, US
Apr 23, 2011 1:40 am EDT

any condition? i am just curious, did you drop it? not that it matters, but just wondering, and any condition, is after all, any condition, IF you have that in writing, IMO.

A bunch of keys came off of my lap top once, all at the same time, perhaps me beating the hell out of it for locking up had something to do with it, but I did the honorable thing and got it repaired on my dime. I didn't have to lie to the guy at the repair shop. he didn't ask, so i didn't tell. lol $128 bucks later and I was back in business.

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poora91
Newark, US
Apr 22, 2011 10:40 pm EDT

did you ask the reason why? they often have legitimate reasons for not changing oil or doing other services. I have one vehicle that I cannot take to the walmart for oil change because it has a retrofit (albeit approved) replacement oil bolt in the pan. they arent comfortable messing with it.

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chevypride98
sand point, US
Apr 20, 2011 1:17 am EDT

wow. just wow.

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makeitsimple
, CH
Mar 09, 2011 4:48 pm EST

Listen, these changing tables, etcetera, are just a handy convenience that is relatively new. While they are nice, you should really ponder the preponderance of bacteria and germs these tables contain from previous 'changes' and what have you. My kids are all grown now, four of them, but I never had to change any of them in a store, ever. And when they are babies, I either changed them in the car or the stroller when we were shopping; there is always a private area everywhere to do this. Why are you getting so angry over nothing here? You have children who have needs; make sure your are a parent who thinks ahead.

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Trvkell
Cottonwood, Ca, US
Mar 01, 2011 9:31 pm EST

I donate my daughters dirty dipers to TacoBell so they can use it for extenders in their beef!
Get real you can change your childs diper in your car in the parking lot if it is that big of an emergency.

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krispix318
, US
Feb 23, 2011 3:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

You might want to contact the admin of this site (very bottom of the page) to have your post removed. Putting your phone number on here almost guarantees you that the idiots who troll this site will blow up your phone too. Good luck!