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When asking an employee for help on searching for an item that happened to be moved to another area (trust me i look for it myself before i ask for any help from these rude employees) or they are just out of no they cant tell me they don't know when they will receive a shipment no they have told me these items are all discontinued. The items were not discontinued, for the next time i went i found the item or items i needed. Employees of Walmart are very rude to the elderly who also ask for help I have seen this several times here in Plainview.
I HOPE THIS COMPLAINT WORKS FOR SOMETHING.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I went there last night with my husband to get our oil changed and pick up a baby crib. I have never in my life seen and had to deal with such careless employees. There were a lot of customers there and only 5 lanes were open. Why have 20 registers if you only use 5? As I was standing in line another employee told me to go to the customer service and she can take care of me there. I stood in line for 45 minutes because there was only one cashier! honestly I'm never going to go back I'll go to the other side of town where they have employees who actually do their job!
They can keep prices low by not having all 20 registers open all the time. Not everyone in Wal-Mart is cash register trained, and those that are that work on the floor don't want to come up because if they do the customers are already in a pissy mood because they've been waiting in line. It's not the workers working, it's having enough people to run the registers. Many of the empty registers were there probably because of the cashiers being fed up with how customers treat them.
What time was it? Eventually they have to cut the amount of employees working.
It's poor training.That's all!They most likely treat every customer like that.