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Walmart

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2.1 42 Reviews 2772 Complaints
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Walmart Complaints Page 9 of 139

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11:39 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Walmart Oil change- Fayetteville GA

I was told that I couldn't get an oil change because my car was too old (1985). The Fayetteville, GA Lead said his book indicating which oil to put in only went back to 1999. He could not change oil unless he used the oil specified in the book. I offered to show him the owner's manual. He refused to do the change.

Since I have Walmart tires, it is important to be able to change oil at the same time I get my free balance and rotation.

Desired outcome: A letter indicating, I can get Oil changes using whatever viscosity I specify within the brands you use. Plus 10 free oil changes to compensate me for having to go to a Walmart farther from my house.

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8:43 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Walmart Walmart Money Card

I noticed fraudulent activity on my account. Someone unknown was able to withdraw $400.00 from an ATM while I was in possession of my debit card.

I called and reported it to Customer Service and filed a police report right away.

Unfortunately Walmart Money Card Services made it impossible to have the money reimbursed.

I was with my son at the Aurora Mall when the transaction was at a CVS clear across town. A place I've never stepped foot in.

I lost my car because of the theft and denial to reimburse funds.

Desired outcome: I would simply like to have back the $400.00 that was stolen from me. I work hard for my money and it's not right.

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6:27 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Walmart Sporting goods /managerial

I went to the wal-mart in hope mills 6 times in the past week. Evertlytime it has been different time of day. I went today 8/31/23 to get me and my father's hunting licenses. Waited for 30 minutes before I finally got a manager to come to the back and tell me that the worker was at home all other times they was on break. This is ridiculous that someone does not know how to do licenses. Someone needs to be fired. They have lost a good paying customer. Im fed up. No good customer service or workers

Desired outcome: for someone to pay me for waisted gas and make someone be there

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6:34 am EDT
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Hi, I'm reaching out to you today as I'm extremely frustrated with walmart. I myself have been a loyal customer for many years. After my last experience I don't want to shop here anymore. My mother in law recently passed away few weeks before she passed she bought my daughter a bunch of Calico Critters doll house accessories online. She didn't keep her...

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12:50 am EDT
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Walmart ordering a refurbished cell phone

I have tried to order a refurbished phone each time (4times) it gets cancelled by Walmart . I am looking for an AppleXR or a apple 11 I reall wanted white one SKU E832B87DFBB34BCA34I have good credit with Walmart so what is the problem due to Rodgers taking over Shaw I have had to change E-Mail it is now [protected]@gmail.com seems to be ni troule with that on line

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1:08 pm EDT
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I was shopping at walmart on Kenaston street in winnipeg about one hour ago.. i was in self checkout and an associate approached me and tried to get me to sign up for a credit card. I politely refused and he kept badgerring me. I told him i was very hard of hearing and couldnt understand him and just wanted to check out. I fidnished scanning my items and...

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3:58 pm EDT
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My name is Emmanuel and I had a key cut at a kiosk of your store 3009 in Westbrook, Calgary. Somehow the cut key did not come out the same. I i informed the staff at the time and was told to take it home and try it out first. I went home tried it and it didn't work so I went back to store for a refund. I was at the customer services counter and requested a...

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3:51 pm EDT
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Walmart Cleanliness

Wal-Mart at 100 Bayshore is very dirty. Especially at the self checkouts. I asked the employee if she can clean the self checkout that she put me at and she assured me that they get cleaned quite often. This is at 7:30 in the morning! I told her there was no way that it was cleaned. She said oh. She did not offer to clean it so I told her that I was moving to a cleaner one. Clothes are never folded, a lot of the merchandise in the store is a mess! I don't know why this is happening. It was not like this last year. Most of the employees are on their phones. I find all of this unacceptable. Please rectify the problems.

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1:49 pm EDT
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Walmart Fraudulent activities disputes, replacement card issues, false promises of delivery

There was fraud on our account at the end of June 2023, we have spent hours weekly speaking with the SAME walmart representative that has given expected delivery dates of card. The wrong card was ordered, when he received a card last wee we were told that card was ordered on-line we had to dispute that, we didn't order anything online! At that time they ordered a new card and didn't say that, we called back and that when we knew that was not the replacement but a online card ordered, then given another delivery date of AUGUST 28TH 2023. It didn't come, now it's FedEx delivery date of AUGUST 30th over 1 month for a replacement card that we still don't know if it will arrive, she never have a tracking number, just say call back if don't arrive. 2,200 we are still waiting.

Desired outcome: Replacement card with deposit TODAY

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Update by K Releford
Aug 28, 2023 1:32 pm EDT

My husband keeps getting the run around after ordering replacement card due to online fraud, since then he suffered a mini STROKE, has not been able to work and we are still waiting on his card ordered beginning of August! Since then we have called cs every week with some excuse, the wrong card was ordered, then a online card was ordered that HE DIDN'T ORDER, promises of delivery dates they can't track. He's last promise of delivery was today AUGUST 28th, it didn't come as promised again, another hour waiting on the SAME rep to tell us its is to be a I'm contacting BBB, then atty IN REGUARDS TO THEFTS of DEPOSITS, FRAUD AND EMOTIONAL DISTRESS ON THIS $2, 200 issue! Today is August 28th 2023 at 1230pm

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4:38 am EDT
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Walmart Walmart+

The Walmart+ app itself was not the best experience for me. I could never get the discount gas because the app could never connect to a pump and it's only usable through the app which sucks because I actually AM a delivery driver (that app is also faulty, was forced to deliver for free for 3 hours). Now my vehicle is out of commission so getting items delivered would be my best option but that is also a bust. My delivery driver made it to my house, placed my order into my house, and after almost 10 minutes of trying, she had to take the order back to the store because again, the faulty apps, I still got charged for delivery. And the best part… I have to wait up to 10 days to even get the hold released from my bank, need that money readily since I now have no transportation. It was NOT worth it to me, I now see why spark drivers have so many complaints.

Desired outcome: Do better overall

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Update by Candace k
Aug 26, 2023 9:55 am EDT

This human used to be able to pull up to the gas station, open the app, and scan a barcode. Never had any issue before these last few months, I walk into the gas station and the cashier tells me it’s all app work, app never stops telling me unable to connect to pump… is this human supposed to stick fingers inside of the screen?

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10:12 pm EDT
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Walmart Pharmacy pharmacist

I called in a refill on my prescription went to pick it up. The pharmacist embarrassed me in front of everyone and said we will no longer refill your narcotic prescriptions. You have too many of them. I may have a few, but I do not refill them every month nor do I take them every day. I have MS and I have certain medication‘s that are prescribed for my condition and I think they should’ve called me on the phone to discuss this or hold me aside and talk to me privately not announce it in front of all.

Desired outcome: I will not be filling any prescriptions at Walmart anymore

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7:26 pm EDT

Walmart online order

I ordered a produced called L'Evate , flavor TART CHERRY, 3 boxes totaling in the amount of $69.87. The flavor that I received was CHOCOLATE. I ordered this healthy supplement for my husband and guess what? MY [censored]ING HUSBAND IS ALLERGIC TO CHOCOLATE. I called the 800 number spoke to a CSR only to be told they can only refund me $9.00 for their screw up. INFLATION IS REAL , SO IS THE STRUGGLE I DON'T HAVE MONEY TO THROW AWAY ON A PRODUCT THAT HE CAN'T USE OR BECAUSE YOUR EMPLOYEES WHO FILLED THE ORDERED DECIDED TO PUT WHAT THEY WANTED INSTEAD OF WHAT I ORDERED THAT COULD HAVE POTENTALLY HARMED MY DAM HUSBAND.

Desired outcome: COMPLETE REFUND

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8:22 pm EDT
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Walmart Not enough cash registers to check out with

I went to white marsh and hunt valley today 8/22/23 at towson no registor's at all open, had to stand inline at self check, abount 20 people in front of in me. I'am so tired of spening my money than when it's time to leave I have wait in line because there's not enough registor's open, if somethink cain't be done soon i'll take my business. Thank you

Desired outcome: open more registor's

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7:19 pm EDT
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Walmart eyeglasses

I got my glasses at walmart on carolina beach rd in wilmington in march. they were scratched so they fixed them, and they are scratched again. i know i didn't scratch them because i had my original glasses for 17 years and the only reason i got them is because the arm broke off and they didn't have a scratch on them. i need my glasses to read. please help me. my brother got his glasses from walmart and said his did the same thing, he didnt do anything about it and so he went somewhere else and got them.

Desired outcome: REFUND

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9:08 am EDT
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Walmart Walmart plus

I orderd a cat fountain on 08/20/23 I tried the walmart plus on the free 30 day trial. The next time I check my bank online there was one hundred andfie dollars and ninty five cents taken out with out my permission. That is not a thirty day free trial! I want that moneyi buy back! I have been a good customer for a long time! I want that money back, my wife and are on ssa, we can't afford to have our money taken for no reason! If you expect to keep me as a cutomeryou will give it back! If not, I will not buy in store or online from you again. There is no reason to continue doing business with a company that defrauds you. I will take the actions needed to solve this and will not deal with walmart again!

Desired outcome: refund the money you took from me or I will take further action against.You will also lose my buisness permamently!!!!!!!!!!!!

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1:50 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Complaints Board, I am writing to express my dissatisfaction with the service I received at the Wal-mart store located at Queensborough, New Westminster, BC. On August 20, 2023, I tried to use a gift card to purchase an Xbox Live Gold pass, which is a pass for an online service, not a gift card. However, the manager of the store refused to accept my...

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7:04 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Starting on August 17th 2023 my card started declining transactions. The morning of August 17th my card worked for a purchase at Casey's General Store everything else has been declined since. This is happening to hundreds of people right now, and not just myself. Some this has been going on since August 1st 2023. I called the first time on August 18th at...

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10:37 pm EDT

Walmart Walmar Money Card

I have been a 7 year customer and now for the past week I am getting declines on certain charges that I do MONTHLY. Verizon and a local restaurant AND an ATM. I can not ACCESS my $$$$. I have been declined from paying my cell phone bill with VERIZON 10 times with money in the account. AI you need to fix this. Declined access $200 from an ATM two times. I have been on hold a total of 13 hours in three days. I can not access my money.

Desired outcome: I want my purchases to be accepted and to have ACCESS to my MONEY!!!!

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2:32 pm EDT

Walmart Customer service promo codes

Because of ongoing problems related to orders I placed on walmart.com during April of this year I was sent multiple promo codes over several days that totaled $115.00.

I was in and out of the hospital a few times between the end of April through July this year and forgot that these promo codes needed to be used before July 25 2023.

I contacted customer service to request that they be re-issued so I could use them now, but was offered $25.00 instead. ?

I feel that as a longtime LOYAL Walmart customer and.Sams club member I am not asking anything out of line, since I wasn't able to use them before they expired. I am only a few weeks past the expiration, NOT 6 months or more!

PLEASE restore my faith in Walmart and help me with this.

Desired outcome: Issue new codes or combine into one code and I promise it will be used in time.

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1:23 pm EDT
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Walmart Card fraud

A few transactions were made on my card that I didn't authorize also money from my job didn't even post to the transaction history so I cancelled my card and waiting for a new one to arrive...i need to be reimbursed immediately... There was a $200 purchase made in L.A, there was a purchase for $140 twice in a food lion...I had $131.40 sent from my job and that never made it to the history...this is a big problem...i cancelled my card immediately after finding all this out on 8/15/23 the scams happened on 8/3/23 and 8/4/23 I'm very upset because now i have to make other accommodations for my family...this needs to be resolved quickly.

Desired outcome: To have my money restored

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Update by Chanthone
Aug 18, 2023 4:49 am EDT

No it's the prepaid visa cards, owned by GREEN DOT BANK in Ohio...I'm fully aware of my card type and who the company is I just need my funds restored because I have 3 kids and nooooo money...I work to provide for me and my family, not CROOKS THIEVES and SCAMMERS!

Update by Chanthone
Aug 17, 2023 1:31 pm EDT

I was scammed to the fullest between 8/3-4/2023. I have purchases that I did not authorize on my account...I had to cancel my card after realizing this on 8/15/2023. Unauthorized purchased are as follows: $200 in L.A, $140 x2 in a food lion, $131.40 from my job that never even posted to the transaction history...there may be a couple more but these I'm very certain of... I'd like to remain with Walmart services, I've had my card for years now and I just need to have this resolved quickly please.

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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 09, 2025
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Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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