Walmart

Complaints Board

September 21, 2023

Re: Walmart Unauthorized Debits To Loyal Customer for $113.49 Refuses to Refund Back to Customer, Walmart stated "Sue Us"...

This factual complaint is being produced by America's Pro Se LLC on behalf of the victim customer in question. On August 9th and 10th at 8:49 pm on both dates Walmart illegally and unauthorized debits totaling $113.49 from the loyal customers debit card checking, not the customers credit card. The customer was alerted of this fraud transaction and to cancel the debit card used by Walmart, it was cancelled immediately to prevent any more fraud debits to the loyal customers checking. The customer emailed Walmart's so-called Exec Offices to alert them of this unauthorized debits, they refused to communicate. Twice after the loyal customer requested why this happened again Walmart deaf ears which is their norm.

Loyal customer then received an email after the customer filed a BBB complaint which Walmart demanded by closed, which was the case. Customer received an email from a Megan no last name stating Walmart has closed this issue, never produced a case or file number after it was requested. Customer filed a complaint to the FTC and received an email stating "sue us". Customer the received an email from a law firm they hired in SC to defend Walmart. Custoner retained America;s Pro Se LLC to assist as a Pro Se to sue Walmart as they requested happen. Plaintiff customer now alerted their lawyer in SC that Plaintiff has requested the three year online purchases so Plaintiff can prepare the law suit, lawyer in SC never responded nor produced it which violates the Rules of Federal Civil Procedure. Plaintiff customer as a legal courtesy as requested to do offer to their lawyer in SC and to Walmart the following settlement to prevent litigation and save Walmart of lawyer costs etc.

1. Walmart immediately refund the $113.49 back to the Plaintiff's customer checking they used to make the three unauthorized debits with written confirmation from their lawyer in SC.

2. Because of the major inconvenience caused by Walmart, for having the long use debit card cancelled because of the fraud debits and for the emotional distress of Plaintiff's account having this happen to a online gift card for $500.00 with written confirmation form their lawyer in SC.

3. Plaintiff customer would sign a release prepared by their SC lawyer so Plaintiff customer would not proceed on any legal action etc.

This was for Sept 19, 2023 by 5pm est for Walmart to accept via their lawyer in SC, again deaf ears from Walmart and their lawyer in SC. Thusly, the settlement offer was immediately terminated on 9/20/2023 as was alerted to Walmart and their lawyer in SC.

Walmart does not care for customers that have been harmed by Walmart, they stated "sue us" Plaintiff customer has done what they stated compensatory damages $75,000, with other violations imposed in the proper venue and jurisdiction, Walmart and their lawyer in SC have been served.

Stay clear of Walmart, if Founder Sam Walton was the CEO of his company this would never happen to customers, Costco is the best way to protect your customer rights from any illegal actions to a customer of their bank accounts.

End

America's Pro Se LLC

https://americasprose.wixsite.com/official

I enrolled in walmart + in December 2022 and the rewards that walmart offered are now changed. NO cash back on purchases, I go to some walmart gas stations and they may show they offer 5 cents off, but the buttons don't work. Your a ripoff from the offers that you had stated when I signed up for walmart +. I won't be renewing my walmart + in December. You have false advertising.

Order number 2000108-[protected] ordered march 17-2023 and order number 2000106-[protected] ordered feb,18,2023 these items I have offered to return if label and packing for return and also $39.34 and $75.55 two purchase amounts and I have tried to get refunds for the products size also to small and I have the original [ackaging the customer service rep refused to help me with refund or return ask me to contact bank for dispute, I should not have to contact the bank with a reciept and packing and your store policy is if I have reciept and items unused offer to retun for for refund and refused so I exspect a refund on both orders and amounts in full from the sale of the product by your walmart quarentee, its a hassle every time I need assistance I get hassled like I am trying to rip off the company and I have all proper items and order number and also never used produts and I demand full return of funds for purchase of items

We are in Bathurst, NB and according to Wal-Mart in Bathurst they have the policy to make young student from the school in front wait outside before than can go in and eat at McDonald. The McDonald is inside Wal-Mart and we talk to the manager owner of McDonald in Bathurst and he's not the one doing this and Wal-Mart said it them both. I talk to the manager and they have a the excuse you can imagine and they are making them wait outside. One day my husband happen to go to Wal mart and he said he was the father and they said you're really the father and they followed him almost to McDonald and we are not impress with the service and the policy. If a student does something you should call the cop but not punish all the student. Wal-Mart has camera and this is not acceptable. You can contact me at [protected].

Thanks

Lina Lanteigne\[protected]@hotmail.com

I have worked and paid into my short term disability for 29 years. After an unforseen injury and before surgery, I filed a disability claim with Sedgewick. My physician and I have filed all documents asked for from Sedgwick. After approval for my claim, I received 3 biweekly benefit payments. 1 in July, 2 in August. I am supposed to receive my next benefit on Sept.14, for period 8/26 to 9/7. Check approved and issued by Sedgwick on 9/8. Bank processed and released on 9/14. I am not receiving a biweekly payment on 9/14. I contacted Sedgwick on 9/12 at 8:28 a.m. to find out why I will not be receiving my payment. I was told by Sedgwick that my biweekly payment schedule was off. Sedgwick could not explaine to me after talking with Examiner why my payment schedule is off. I was told the next payment will be released on 9/21, after bank processes payment I should receive check in my account on 9/28. I informed Sedgwick I could not go almost a whole month with no payment, I told Sedgwick I have put in a return to work date of 9/23 and I have license plates due this week on my car and need medication and gas to return to work. At this moment I feel like she treated me as a charity case and informed me if I did not have money I could apply for charity through a fund called ACNT and insisted I write the phone number down. I did not write the number down I ended the call.

If there was a negative star present then I would have opted for that. Horrible experience happened for the first time after 4 years, there was some homeless druged guy was stopping me to go into elevator, still I went and he just snatched my mobile and then I shouted on him and told that I will call police. He was using abusing language. Somehow I got out of elevator and there was no use of security at the gate because they were busy in talking with eachother.

9/1/23. Was in a handicap scooter. Checked out at register. Got home didn’t have grapefruit. Called and told alexis. It was 2 grapefruit and I had to read her my receipt. Then she had to go watch the camera when I checked out. And she said if I didn’t get it they would replace but if another customer got them I would have to file a police report. For two grapefruit!

Well good new was they watched the video and found out I didn’t lie. The bad news is that I live in graham with limited places to shop and at times I still have to go there. But you can be assured only when I have to. I have stopped getting my rx from there since they no longer have curbside. The plants are dead or dying if you dont get them when they unload. I can no longer get large women’s clothes there. And the store doesn’t carry the variety other walmarts do. Graham texas walmart sucks.

I was told that I couldn't get an oil change because my car was too old (1985). The Fayetteville, GA Lead said his book indicating which oil to put in only went back to 1999. He could not change oil unless he used the oil specified in the book. I offered to show him the owner's manual. He refused to do the change.

Since I have Walmart tires, it is important to be able to change oil at the same time I get my free balance and rotation.

I noticed fraudulent activity on my account. Someone unknown was able to withdraw $400.00 from an ATM while I was in possession of my debit card.

I called and reported it to Customer Service and filed a police report right away.

Unfortunately Walmart Money Card Services made it impossible to have the money reimbursed.

I was with my son at the Aurora Mall when the transaction was at a CVS clear across town. A place I've never stepped foot in.

I lost my car because of the theft and denial to reimburse funds.

I went to the wal-mart in hope mills 6 times in the past week. Evertlytime it has been different time of day. I went today 8/31/23 to get me and my father's hunting licenses. Waited for 30 minutes before I finally got a manager to come to the back and tell me that the worker was at home all other times they was on break. This is ridiculous that someone does not know how to do licenses. Someone needs to be fired. They have lost a good paying customer. Im fed up. No good customer service or workers

Hi, I'm reaching out to you today as I'm extremely frustrated with walmart. I myself have been a loyal customer for many years. After my last experience I don't want to shop here anymore.

My mother in law recently passed away few weeks before she passed she bought my daughter a bunch of Calico Critters doll house accessories online. She didn't keep her receipt and had help doing the order at the seniors home she was in.

Unfortunately my daughter has all of the calico critters she had ordered,so we took them back to the Walmart here in Edmonton and I was there for almost 2 hours trying to get a in store credit for the calico critters. They won't allow that because they need my mother in laws email and phone number so they can look up the order. We do not have the information and trying to find that out Is impossible.

I called customer support where I was on hold for over a hour. Which the supervisor and the manager had both told me there is nothing they can do, and to mail a letter to head office in California. I'm upset with the lack of customer service I have received and the total disregard for my mother in laws.passing. We are only requesting a store credit but to be quite honest we would just like the money back.

I have tried to order a refurbished phone each time (4times) it gets cancelled by Walmart . I am looking for an AppleXR or a apple 11 I reall wanted white one SKU E832B87DFBB34BCA34I have good credit with Walmart so what is the problem due to Rodgers taking over Shaw I have had to change E-Mail it is now [protected]@gmail.com seems to be ni troule with that on line

I was shopping at walmart on Kenaston street in winnipeg about one hour ago.. i was in self checkout and an associate approached me and tried to get me to sign up for a credit card. I politely refused and he kept badgerring me. I told him i was very hard of hearing and couldnt understand him and just wanted to check out. I fidnished scanning my items and realized i would need a bag. I turned to ask for one and the associate and another assosciate were laughing and plointing at me. I apprroacched and asked what was so funny and he said nothing. I refused to take the order and went to customer service to file a complaint. I spsoke dto a yuoung manaager and he assured me that it was nothing that athey werre both long standing employees and meanat nothing by their actions. It= him that i wasnt satisfied with that resoution and that i would not come back to that store.

That is no way for any associate or manaager to deal with a legitimate complaint.

I hope you contact them and resolve this. Im sorry that \i dont have any names..This incident occur3d aboaut 11.30 Wednesday August 30 at the walmart on Kenaston street in Winnipeg \mlanitoba

Wal-Mart at 100 Bayshore is very dirty. Especially at the self checkouts. I asked the employee if she can clean the self checkout that she put me at and she assured me that they get cleaned quite often. This is at 7:30 in the morning! I told her there was no way that it was cleaned. She said oh. She did not offer to clean it so I told her that I was moving to a cleaner one. Clothes are never folded, a lot of the merchandise in the store is a mess! I don't know why this is happening. It was not like this last year. Most of the employees are on their phones. I find all of this unacceptable. Please rectify the problems.

There was fraud on our account at the end of June 2023, we have spent hours weekly speaking with the SAME walmart representative that has given expected delivery dates of card. The wrong card was ordered, when he received a card last wee we were told that card was ordered on-line we had to dispute that, we didn't order anything online! At that time they ordered a new card and didn't say that, we called back and that when we knew that was not the replacement but a online card ordered, then given another delivery date of AUGUST 28TH 2023. It didn't come, now it's FedEx delivery date of AUGUST 30th over 1 month for a replacement card that we still don't know if it will arrive, she never have a tracking number, just say call back if don't arrive. 2,200 we are still waiting.