Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Walmart Money Cardpoor customer service

I recently made a purchase with my money card, then had to cancel the order, QVC put the request back the day after I canceled my order (3-9-09), but when I called your costomer service center and I use that term loosely, I was told the funds would not be back on the card until (3-19-09), I asked to speak to a supervisor and was told no supervisor was available and was put on hold for 20 minutes then HUNG-UP ON, I was on my cell phone and burned the minutes, just to be
hung-up on, so I called back and again was told no supervisor was avaiable, at this point I became out-raged, so the rep. hung-up on me again. I am going to use the remaining funds on my card then CUT IT IN HALF AND NEVER DO BUSINESS WITH YOUR COMPANY AGAIN!!!

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    • B3
      b33 May 17, 2009

      Been there - had the SAME thing happen to me. Their customer service is a joke. They HOLD your money until they decide they want to release it. RIDICULOUS.

      0 Votes
    • Se
      Sepeda, Mel Aug 25, 2009

      OMG, the same thing is happening to me; i placed an order on the 15th of August then saw the same product that came with a kit on the 16th. They said "no problem we'll cancel the order and replace” what they didn't say was that there was a hold on my account for the first order. So when they did the reordered they put another hold on my account. There were two holds for 7 days and here come the hurricane of overdraft fees; I couldn't even transfer money from my savings account because the bank only allows 6 transfers. well I called on the 18th sent over a fax from my bank to corporate req a refund on the OD/Fees and it was denied, not only that but on the 19th they canceled my order with out my knowledge, they told me that someone said "there is no Melinda at this number, helloooo "it was my cell phone" and every time i called they knew exactly who i was before I could tell them who I was!!! I spoke with Inez in corporate and she told me that qvc could not verify my account information, my phone number and also said they left me messages on my cell phone that supposedly was not my phone number?!?! but wait on the 18th i sent them a fax from my bank about the overdraft fees so besides all of this I am still out 180.00 and no product, Inez said that the would not refund me the OD/Fees, nor would they discount the product 180.00. And i could not sign back up with QVC with out clearing "this up" which “they” caused. So basically what she is telling me is that an inquiry for there product cost me 180.00!!! HOWS THAT FOR CUSTOMER SERVICE!!! I work of the police dept. here in Austin and you bet your 180.00 worth that EVERONE WILL KNOW WHAT HAPPEND AND I STRONGLY SUGGEST NOT DOING BUSINESS W/QVC!!! IF anyone has any sugesstions on what i should do please do not hesitate to email me melinda.[protected]@gmail.com

      0 Votes
    • Ja
      Jason wistleblower Aug 26, 2009

      Wal Mart repeatedly held my money and flat out lied about their charge for loading my card, the contract said that it was free if you cashed a check. When I tried I was refused by the sales clerk and denied for twenty minutes to speak to the manager. I know that $3.00 is a small amount for me but when a company does it to thousands of its customers it's big money. I feel that a class action suit would in order. I am also writing to the Federal Trade Commission for illegal and fraudulent practices. Please email if you agree. [protected]@yahoo.com

      0 Votes
    • Sh
      ShayT Dec 29, 2009

      I agree this so called company would not even activate this card for my son (he is 16) they said I needed to give my information to get it activated, so I agreed because this was his Xmas gift. After being on hold for over 45 minutes just to be hung up on and the next person I got said they could not verfiy my account (ok it's my name and social and birthday) that the system automatically closed the account and will send me a refund check in 10 business days. Which means my son has to wait 10 more days to enjoy his Xmas! I asked for a supervisor and he was RUDE there's nothing I can do your out of luck and he hung up on me! What kind of place is this? whatever happend to Customer Service???? this makes me not even want to go to WalMart again after all of this drama! this is the company you trust with your customers???? So awful!!!

      0 Votes
    • Gr
      grddh May 13, 2010

      This is a disaster! My card was stolen so they claimed they would report it''compromised'' and i would receive another in 7-10 Business days. It been a 5 weeks since then and they have had the nerve to cancel my account!!! They ought to be ashamed. They lie to me on the phone when i call abd they need to be taught a lesson.


      To contact go to nationstates.net and email 'theflagmaker'

      0 Votes

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Walmarthorrible customer service

    Where to start with this wonderful company...Lets go with the East Town one first...On Oct 24 2008 I recieved letters home frommy kids teachers they were having Halloween Parties so I figured I would go to Wal mart and get chips( had to get other items as well) Well they had they 22 bags of varity of potato chips on sale like 3.50 instead of the 5.98 so I grabbed 2 enough for both kids classes I get to check out and they are ringing up higher I point it to the cashier...She calls managment this lady in her mid 50's came over I explained to her the price... She told that she would give me 1 at the 3.50 but the other for 5.98...I said Iwill show you where it says 3.50 ...She told me that it was not in her job discribtion to go look I could take it or leave it...She was being so rude mademy kids cry...I told her I wasent buying nothing from there and my total was already 256.00 and still everything hadent been rung up... Here are my 2 kids crying cause of her tone and to top it off she called security on us! We hadent done anything at all how embarrisin so I called the next day to speak to someone over her they assured me she would be talked to!grrrrrr...I never went back to that walmart agian...

    Ok on with the next...Clinton HWY... I ordered my sons b day cake 3 weeks in advanced...A hot wheels birthday cake...Itold them I would be there to pickit up May 30 at 12pm...well I go at 12:15 pm topick it up the old lady in the bakerytoldme it wasent done and his party was starting at 1:30...So I went back at 1 pm and tried to pick it up well she toldme I was blowing hermind and when she got the oppertunitiy she would make it... Itold her how long in advanced I ordered it and his party was in 30 mins told me wasent her problem...ok had to call everyone and tell them it would be later another hour passes shes finished! Its hot pink =[ and doesnt look like what I ordered I asked the lady what was this she said I made a mistake and grinned ugh I asked to speak to the store Manager and got another run around and was pretty much told they couldnt do nething about it and I was talking about that lady's attitude and he said there busy u must understand...so I love Target forget walmart Ihope they go bankrupt

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      • Ar
        armywife65 Jun 27, 2009

        ok, now I am reading or trying to read your posts( which is hard to read, because you don't proof read) I can see some mistakes, but ###ing gee wiz..go back to school fat ###!

        First of all, what you wrote about Walmart, some may be true, but I doubt if all of it is. And you should have called corporate, they would have done something about it. I know for a fact

        0 Votes
      • Ss
        SS09 Jun 27, 2009

        Screw Walmart! and armywife your the fatass!! FatASS!! HAHAA

        0 Votes
      • Ar
        armywife65 Jun 27, 2009

        LMAO! sorry far from being fat. but I bet you are along with that other ### fatass! ...HAHAA HAHAA!

        0 Votes
      • Ph
        Phoenix0686 Nov 01, 2009

        armywife why dont you get a job instead of posting comments about people supposedly being fat how does someone making a complaint about wal-mart automatically make them fat? Is it because it had to do with cake? If so that is the most idiotic thing I have ever heard..even if it doesnt have to do with cake what you say is still the most idiotic things i have heard. And why do you broadcast that you are supposedly married to a soldier? Do you feel special? I am in the Army and so are multiple family members but i am not making screennames saying so. Also, you sound about 14 years old. No one over the legal drinking age uses "LMAO" or "HAHAA HAHAA!" like a child.

        0 Votes

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Smart Styles In Walmartoverprocessed hair

      I was in the Smart Styles in Southaven, MS at 6811 Southcrest. I started having a Lupus attack while the stylist was doing my hair and she thought that I was trying to get in front of the other patrons in the shop. The next day after the attack had subsided I realized that my hair was over processed and that she had cut almost 3 inches of my hair, mind you I was charged 54.95, which included 44.95 for the retouch and 10.00 for my hair being long. Perm was also left in my head and I had to re-wash my own hair to get the residue out before it took what was left of my hair. The sytlist was the manager of the shop and she had a very bad attitude the whole time she was doing my hair and this was before the attack. I think they should have a simple questionaire that should be completed to find out about the patron before doing their hair. So if a situation arises they will be more able to handle it and not get a worser attitude. They stylist name was Camilla.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Au
          Autumn in tex Aug 01, 2009

          I understand haveing a health problem is something that no one wants to deal with but it is not the salons problem to deal with. I been to this salon as well as better ones like toni and guy and they dont have a questioniare either. If you asked that of them then you have to ask every restraunt you eat at to have one, every store you shop at and etc just in case you have an attack. Im sorry your hair was messed up up but really dont see how your Lupus attack is there fault maybe where an medical id bracelet so they know to call 911 and if you were sorry but from your statement it seems like you left on your own free will.

          0 Votes
        • Ha
          Hairstylist701 Oct 13, 2009

          There is no such thing as a retouch on a perm. Your perm may have grown out, but they still have to re-wrap your whole head of hair. It's not a retouch, so they were right to charge you for a full perm because that's what they did.

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Walmart Supercenterawful place

        I worked for walmart for nearly one year, and in that time I witnessed a violation of EPA regulations in relation to the amount of silver waste (which is highly toxic) allowed on site(25 gallons). when I reported it to my manager he told me to hide it, in front of other associates, I talked to my assistant manager who told me to just do as I was told, I called out MEM and out general Market Manager. the issue was resolved, but I was yelled at for not telling my manager that it was a violation of our EPA mandates(which as the manager over the photo lab he is REQUIRED to learn through walmarts computer based learning) and was then written up and summarily fired within 60 through no fault of my own. I firmly believe that walmart does NOT actually inspect its stores, and fails to ensure that its management follow the laws that govern them.

        I have, of course, been granted unemployment.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          • Kn
            knreeves Sep 27, 2009

            I'm glad you received unemployment. You should have not been fired. Have you considered suing?

            0 Votes
          • Jw
            Jworkman87 Feb 25, 2010

            You should have not been fired. The walmart managers don't care about the employees. They are there to get a big salary and to ### on anyone they can.

            0 Votes

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Walmart Prepaid Visa Cardwithdraw fees and transactions

          found out prepaid visa cards will over draw if a company summits a fee visa may and has agreeed to pay fees and wait for money to be added to card then charge you overdrafts this card is suppose to prevent overdrafts and fees if the money is not their the card should decline . i just recently found out i have a 400 dollor atm limit visa says go inside bank you can take more off card but then says i have to take up to 400 dollor increments chargeing me 4.00 dollors per transaction. then i just recently put 650 on my card took 200 plus fees of 4.00 off then i tried to take off 400 plus fees they told me my balance is 68.00 i asked where is my 400 dollors they told me a traction from two weeks before was pending so they are holding my 400 for 5 days concerning the pending 400 dollors the problem with this is i had 1200 on my card at that time and took off 1100 so again where is my 400 and why cant i get it i have bills waiting on that money visa assures me that my 400 will be back on my card in 5 days what r they doing holding my money in their bank to collect interest off it or did they barrow it for 5 days and put it some where else either way they dont have my permission to use my money doesnt that make it stealing where im from thats illigal if they did this to me how much money are they makeing illigally off everyone else

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            • Jo
              John Mar 28, 2009

              I agree, they over drew my money card too!! I was like wtf??? Anyway, i wont use this card ever again, its a rip off. They make you pay cash, then hold it until they are ready for you to spend it!!!

              0 Votes

            We are here to help

            • 16 years' experience in successful complaint resolution
            • Each complaint is handled individually by highly qualified experts
            • Honest and unbiased reviews
            • Last but not least, all our services are absolutely free

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Walmart MoneyCard — reversal of transaction takes 10 days to get your money back

            used my walmart moneycard to pay entergy bill, but i keyed in incorrect zip code . the money was approved by...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Walmartlack of cashiers

            They tell you on receipt to go to website and enter to win gift card due to your shopping experience there. Well there apparently is no site so this ia a scam. But I will tell you I would rather take a "beating" than go to the store here in town! It is not well stocked and the people they have working there are rude and very unhelpful when you asked for help finding something. I worked there many years ago and quit but I was trained a lot different than they are today.

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Walmartmoneycardcharging when my card isnt being used

              I purchased a walmart moneycard a few months ago. I haven't used it in awhile. But, they keep deducting from it for some reason. I had put money on it to purchase a ticket, but, ended up using it for something else. I'm afraid if I was to put money on it, it will be deducted off, because my balance is saying -$9.01, I think. It's not right that you purchase a moneycard from walmart, & you use it as needed, & yet when you don't, you get charged. Then, when you go to add money onto it, it gets taken off for not using it.

              Add your opinion

                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                • Ch
                  Cher41355c Aug 07, 2009

                  Right on!!! This is a bad gimmick. I purchased a card and paid $3.00 at the store, came home to use it and another $3.00 was taken off. When I called about it, the man said it is maintance fees. What the hell. I will stick with the Bank card and pay a dollar more and not lose money. Money is hard to come by and this place is not helping. I suggest everyone that bought one should contact their local Attorney General and report this place.

                  0 Votes
                • At
                  Atani Oct 16, 2009

                  "my balance is saying -$9.01"
                  Guess what: You owe Green Dot money.
                  And they WILL send you a bill.

                  They charge a monthly fee of $3 whether or not you actually use the card, and whether or not you choose to load money on to it. If you don't want to deal with the fees, pay of your balance, and cancel the card. Don't just ignore your problem, and assume they'll forget about they money you owe them.

                  To the other commenter:
                  "I suggest everyone that bought one should contact their local Attorney General and report this place."
                  Report, to your local Attorney General, that a nationwide company is charging you a fee for allowing you to use their services, as stated on the card's packaging. Your local Attorney General would likely laugh at you.

                  "I will stick with the Bank card and pay a dollar more and not lose money."
                  I'm confused. Do you mean opening a debit account? They charge fee's too for certain services such as overdraft protection. They also tend to charge fees if you account goes below a certain amount (usually $200)

                  If you meant a Prepaid Visa Giftcard, like they sell at Walmart, then yes, they are about $1.50 more and don't charge fees...but they aren't re-loadable, usually can only be purchased at a fixed amount of either $50 or $100, and don't offer any protection at all if your card is lost or stolen. Oh and did I mention they charge a monthly fee after the 13th month of having the card if you haven't spent it all.

                  Companies charge fees for providing services, they aren't gonna be nice and let you use them for free and bankrupt their company.

                  0 Votes

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved
                Walmartripped me off

                I bought a 400 dollar Playstation 3 at Wal-Mart in Plymouth MA yesterday. I got it home and noticed it was scratched. I went to return it and they wouldn't accept it, accusing me of switching an old broken one for a new one and trying to return it. Not the case at all.

                Not only were they rude but they acted all high and mighty and treated me like a thief, escorting me outside, where there was a police car sitting there. I left without incident and went home.

                I plugged the system in when i got home and it doesn't work. So I went back with my mother and grandfather today. New managers on duty, but same result. The serial number inside the machine doesn't match the box so they will not accept the return. They were much more polite with a few middle aged people present but still turned us away.

                The next step is to contact the Wal-Mart corporate office, and the Sony corporate office. My advice to all people is to not shop at Wal-Mart and whenever and wherever you buy something expensive, open the item before you buy it and don't make your purchase there if they won't let you. I might be out 400 dollars with little to no recourse.

                Add your opinion

                  By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                  • Wa
                    Walter Deans Mar 06, 2009
                    This comment was posted by
                    a verified customer
                    Verified customer

                    Customer service in California Walmarts,
                    San Leandro, CA rated an F for failure and refusing to take merchandise back. Recommend you take a tape recorder and record what the associates says because you are SOL after you walk out of the store. They also do not match prices with store 600 feet away from them. The management and associates need an to be trained again.

                    Union City, CA Will not match prices with local stores after showing them sale items from the competition. Great bait and switch company.

                    Fremont, CA Will not match prices with local stores after showing them sale items from the competition. Great bait and switch company.

                    Fremont, CA prices at this Walmart average about 5% higher than the other Fremont store 5 miles away. It was explained to me that the people in this neighborhood could afford to pay higher prices.

                    As a business consultant and trainer to big and small companies I must now admit that my experiences over the past 2 months have shown me that WalMart should change their slogan to WHEN YOU WALK OUT OF THE STORE YOU ARE SOL. ### OUT OF LUCK.

                    ANY FUTURE VISITS TO WALMART WILL BE DONE WITH A VIDEO CAMERA TO RECORD EXPERIENCES BOTH GOOD AND BAD.

                    Sincerely

                    Walter Deans
                    [protected]

                    0 Votes
                  • Th
                    ThaddeusR Feb 04, 2010

                    I've returned two items to the Plymouth Walmart, and what should have been a simple return each time turned into a PITA. The bleached blond, leather faced obvious 5-pack a day smoker "woman" working each time was a miserable, mean disgusting excuse for a human being.

                    I received my money back each time, but c'mon. In this economy places should have their pick of decent employees.

                    0 Votes

                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  Walmart Pharmacyrudeness by staff member

                  I waited the requisite 1/2 hour, returned to the Pharmacy, and was told I needed to wait at least another 1/2 hour. I returned after the "second" 1/2 hour, only to be rudely pushed aside by a man who decided he wanted to get ahead of me.

                  I said, "Excuse me, I was first". The Pharmacist, although he heard what I said, went right ahead and waited on the man who had sidled up ahead of me. I interrupted, saying, "I was first in line", and the Pharmacist ignored me.

                  After the so-called gentleman left, I asked the Pharmacist why he been so rude. He ignored my query and said "Date of Birth". I asked his again why he had ignored me, and he said "Last name".

                  Deafness I can tolerate. Rudeness I cannot. I am switching all of my prescriptions to another store and will eventually not be subjected to their nonsense.

                  I have in the past patiently waited over 2 hours for my prescriptions. Customers waiting with me have shared their horror stories of Hamburg, NYs McKinley Park store. They all have had their share of the Pharmacy staff''s rudeness and inefficiency.

                  I hope never to set foot in a Wal Mart again.

                  Add your opinion

                    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Walmart — letting drug addicts and dealers work in the store

                    After some research, I have come into some knowledge that was quite disturbing and really scary as a...

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Wal-mart Auto — wal-mart automotive sucks - 2004 chevy trailblazer 4x4

                    Wal-Mart Automotive Sucks - 2004 Chevy Trailblazer 4x4 We took our car a 2004 Chevy Trailblazer to Walmart...

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Walmartwalmart pre-paid card

                    I purchased a wal-mart pre-paid card and the sales clerk did not explain that we had to keep our reciept in order. To activate it. I can't find my receipt and now how do I activate it. Does this mean I lost out on $100.00? Not only that but I called the customer service and there a joke to nobody wants to help without the receipt. I want my money back. I should have just purchased it at h. E. B I would have been garunteed my money without my stupid receipt. I will never use this card again and I think it's just a scam.

                    Add your opinion

                      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                      • Ar
                        armywife65 May 23, 2009

                        I can vouch for you on that one. I too had purchased a Visa Pre-Loan card for my son, for his b'day and they did NOT tell me I had to call the phone # to activate it.

                        BUT...I did find out about the phone # activation, because I asked the clerk to make sure there was the $500.00 on the card and she didn't know how, because it was sealed. So I went to the customer service counter and that is where I found out about the activation number.

                        Your right, they should have told you about it.

                        0 Votes
                      • Lc
                        lcyoro Jun 23, 2009

                        Give me a break! Customers have go to to start taking responsibility for their purchases. There is no way that one could explain each and every policy with each and every purchase. I would think that a person could hold on to a receipt for a minimum of 24 hours. By the way, if you knew which register, which associate and the approximate time, they could have looked up the transaction and printed you a duplicate receipt!

                        0 Votes
                      • Im
                        imbeback Nov 05, 2010

                        idr i bought a wal-mart card and now i own them6.00 for money i haven't used

                        0 Votes

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Walmart — poor managment

                      I worked for Wal Mart in Glendale for a year. My work record was great. Not one write up. Then came a old...

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Walmart Money Cardgive them money you cant get yours

                      I needed to pay a bill on line, so I took the last 25.00 I had to walmart and added it to my RElOADABLE VISA. GUESS WHAT Walmart gave me a reciept with a beginning balance an ending balance, a reference code, an approval code, but I have no money on my Visa. I have spent a total of 6hours at this point trying to get to my money. I have talked with many different people and they all appologize and say this will be handled within the next business day. I have explained over and over that I dont need the money tomorrow I needed it last night when I as supposed to have immediate access to MY money. They will not allow me to talk with a supervisor or give me any answers on why my money is not showing on my card.I asked one of the many people I have talked to who is going to pay me for all the time I have missed from work trying to resolve this problem, the answer I got was they will credit my card the $4.95 monthly fee. I asked how they were going to add that to my account if they couldnt add the money I gave them. This is what is wrong with America today, we spent our money locally but we have to deal with people who cant speak plain english to resolve any problems. They dont know what the problem is but they are sorry and they are working on fixing it. How ARE THEY GOING TO FIX IT IF THEY CANT TELL ME WHAT THE PROBLEM IS! So I am still wasting my time sitting here waiting on my money loosing money by not being at work waiting on their supervisor to call me back. Donald Greene

                      Add your opinion

                        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                        • Da
                          dawnjohnson5 Apr 27, 2009

                          I totally agree. I refused to hang up without talking to the supervisor. After about 8 minutes he came on the line and I will be honest with you, he didn't help anymore than the idiot lady I spoke with first.

                          0 Votes
                        • 52
                          526808 Aug 03, 2010

                          this is a [censor]ing joke, all you get when trying to reach someone in customer service is a [censor]ing east indian who care barly speak english, with [censor]ing kids yelling and screeming in the background i am disappointed that walmart would associate themselves with this 3rd world trash and suggest that all frustrations be taken out on walmart in any way possible be it a terroist attack or worse.

                          0 Votes

                        The complaint has been investigated and
                        resolved to the customer's satisfaction
                        Resolved
                        Walmartproduct care plan

                        Purchased TV and 2yr service plan 7/29/2007. on 12/20/2008 the TV quit. I called the product care plan 24 hr service phone # listed & was told I would get a call from the repair service in a day or two. since I had not heard any thing yet, on 12/22/08 I called again only to find out my first call had not been acted on. They even had my address as Bosie, Idaho.(never been there) I then received a call on 12/23/08 that a repairman would be there the following Wed. in the A.M

                        (12/24/08) but none showed up. I called again that late afternoon to find out the service call was scheduled for Wed. the 31st of Dec. and I would receive a call to set up an appointment time. The repairman called that morning to let us know he would be here in 15 min.(NICE NOTICE) The repairman told us the "power supply" was bad but he would have to order it and he would be back the following week to intall it. Today is Jan 19th and still without a TV. Wal-Mart is good at giving the run-around.

                        Add your opinion

                          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                          • Bl
                            blahsmackblahyada2010 Aug 14, 2009

                            If you could read. Wal Mart's name is no where on that 2 yr extend warranty. So you can not blame Wal Mart.

                            0 Votes
                          • Mr
                            Mr. M. Mouse Dec 06, 2009

                            Nope... blame NEWCorp. They are most likely the administrator of the warranty contract. Good luck trying to talk to a human being to complain, they LOVE to play "push the number and wait" game.

                            0 Votes
                          • Ch
                            chygin Dec 21, 2009

                            We purchased a Vizio tv from walmart in June of 2007, the set quit working the 1st time around May 2008. It took approx 2 weeks for a repair shop to call and tell me what was wrong with my tv. They never came by (Pratigan Technology in Douglasville, GA), when they did finally arrive 4 weeks after service call they ordered the wrong part. They then had to take my television and they could either bring it back in 2 weeks or I could drive 2 hours and pick it up in a week. We chose to pick it up. The whole process Repair Now did not follow up or call to let us know what was happening, I had to make every call to find out the progress. Finally after 6 weeks of no TV we received our TV back in working condition.
                            The TV quit working again on Nov 15, 2009 still under warranty. Again called to place a service claim. I was told I would receive a box to ship my TV to a repair facility and would receive it back with 2 weeks. About a week later, I called back, and was told the process changed and they were trying to find another repair shop. After another week of waiting I called to find out progress, and was told they had given up on finding a facility and were going to send me another TV. The next day a repairman calls to see if he can come by in the afternoon to look at the TV. I agreed, and 30 minutes after he left, I received a call from Repair Now. They were letting me choose another TV, and cancelling the repair. I was then told the TV was out of stock, and would be receiving a refund check in 7 to 10 days, this was on Dec 8, 2009. It is now Dec 21, 2009 and I still don't have a TV or check to buy a new one. I called tonight and was told they had approved the check and it would be mailed after the 1st of the year, and that I needed to refuse a tv that was shipped in error. I called the girl a liar for telling mail only went out one day a week. I called a few minutes later and got a different "supervisor" who told me checks went out the day they were cut and the check would go out tomorrow, and that mail went out daily.
                            Anyway, I know this is a very long comment, but I want people to know the kind of service to expect from the warranty.

                            0 Votes
                          • Tr
                            trish ad Apr 25, 2011

                            I CAN RELATE TO THE ABOVE POST I BOUGHT THAT WORTHLESS EXTENDED WARRENTY ON A DELL COMPUTER I BOUGHT AT WALMART CALLED IN THE CLAIM ON MARCH 5TH WAS TOLD A REPAIR MAN WOULD BE OUT IN FOUR DAYS THAT DIDN'T HAPPEN THEY SAID POWER SUPPLY WAS BAD THEN THE MOTHER BOARD THEY SENT PARTS BACK AND FORTH REPAIRMEN SHOWED LEFT DIDN'T KNOW WHAT HE WAS DOING I'VE MADE MANY CALLS TO COMPANY THEY WAS SUPPPOSE TO REPLACE COMPUTER THAT DIDN'T HAPPEN THEY SAID THE COMPUTER LIKE I HAD WAS NO LONGER AVAILABLE ( AFTER ONLY A YEAR? ) I HAVE THEATEN TO CALL ATTORNEY GENERAL AND BETTER BUSINESS BUREAU THEY WERE SUPPOSE TO SEND ME A CHECK APRIL 8TH. IT HAS BEEN A MONTH AND STILL NO CHECK THEY KEEP SAYING IT IS BEING PROCESSED AND IT TAKES 7- 10 DAYS I HAVE TALKED TO MORE THEN ONE SUPERVISOR SAME STORY IT IS NOW APRIL THE 25TH I CALLED WALMART THEY ARE NO HELP AT ALL. WILL NEVER BUY ANOTHER EXTENDED WARRENTY FROM WALMART ON FRIDAY APRIL 29TH MY CALL TO THE ATTORNEY GENERAL WILL BE MADE. BY 9AM. WITHOUT BEING PROCESSED IN 7- 10 DAYS HOPE THIS HELPS OTHERS FROM BEING TAKEN BY THIS COMPANY

                            0 Votes

                          The complaint has been investigated and
                          resolved to the customer's satisfaction
                          Resolved
                          Surveywalmart.comunauthorized billing

                          I was sent a cashier's check in the amount of $1250.00 from a Woodforest National Bank located in Houston Texas. A letter was attached to the cashier's check informing that i had been hired to participate in a customer service survey at Walmart's money gram counter. I was supposed to keep $200.00 for conducting the survey, after completing a survey report and forward the remaining money to a Lola Grunden in Toronto Canada. This sounded like a scam so I immediately went online to see if other people are being scam or by this new scheme. I hate all the scams that are conducted online and desire to fightback.

                          Add your opinion

                            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                            The complaint has been investigated and
                            resolved to the customer's satisfaction
                            Resolved
                            Smart Styles Wal-martruined my hair

                            I went in to get my hair trimmed. The girl that cuts my hair was not there. This person comes up to me after signing in and stated that the girl that I wanted to cut my hair was off that day. Me, thinking everyone in here is a professial, let her cut my hair. She ask how do you want it cut. May I state that it had taken me over three years for my hair to grow to one length with the back a little shorter. I stated just TRIM the back, feather bangs and maybe thin it a little. Same thing I had been saying for years. She trims the back and then turns me away from the mirror. After cutting, blowing drying and putting about three different products on my hair. She turns me toward the mirror. It was horrifying. My hair was cut all over in 1 -2 inch layers, bangs cut straight across, and the back so short it looked like a guys cut. Oh, but she left the sides just about a inch shorted than when I came in. I cryed for a week. This person cannot take directions and sure cannot cut hair. And has no business working in a salon.

                            Add your opinion

                              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                              • St
                                stop the whining, you suck! Feb 22, 2009

                                try putting some fried bolony in your hair, that should do the trick

                                0 Votes
                              • He
                                Helen Jones Feb 22, 2009

                                Most salons have the practice of giving their clients a change if they are truly unhappy with their hair cut. If it hasn't been to long since the hair cut, try calling in and explaining your problem to see what they can offer you.

                                1 Votes
                              • St
                                stephenw Aug 29, 2009

                                I hope you didn't pay for that terrible service!

                                0 Votes
                              • Li
                                lionheartedthemoose Aug 29, 2009

                                Hire a hitman. Blow that dirtbag away!

                                0 Votes
                              • Sh
                                Shannon Henson Oct 18, 2009

                                I went to my smart style salon and asked for a pixie cut ( I came there with about 5 inches of hair ) and the woman cut all my hair at about half an inch or less in some areas. I am BALD. I am having a hard time coping with this and I am working with the manager of the salon for a refund. Anyone want to discuss this you can reach me at www.myspace.com/shannon_henson
                                I posted before and after pictures here, I had to dye it a dark color to make my hair look fuller...

                                0 Votes
                              • Sc
                                scummings Jan 22, 2011
                                This comment was posted by
                                a verified customer
                                Verified customer

                                My daughter had a terrible experience with smart styles we go in and she tells the lady she wants a trim, make it to where its just below her shoulder, I thought that there would be people working there with experience and not getting trained, the lady cutting her hair was not experienced she had another lady helping her, I thought to myself lets give her a chance, but the more they cut the more I noticed they were using my daughter as a guinea pig, so when they called the lady I think was suppose to be the supervisor over to help, I stood up and told them I was not paying for this you ladies have cut my daughters hair shorter than what she wanted, the lady that was helping the trainee spoke up and started getting rude saying you gonna pay me, my husband said no we are not and we all left and went into wal-mart to do our shopping, they didnt have what we were looking for so as we were walking out of wal-mart the lady that was helping the trainee approached before we could get out of the store and followed us out in the parking lot threating us wanting to fight, and whats so sad this lady will still have her job cutting peoples hair and my daughter has to walk around humiliated for the way they cut her hair, needless to say she cried for hours after we got home that day.

                                1 Votes

                              The complaint has been investigated and
                              resolved to the customer's satisfaction
                              Resolved
                              Walmartdouble charged

                              I mistakenly swiped the wrong card while paying for my purchase. I caught my mistake and did not sign the authorization. I was told by the CSR (who was quite rude) that the transaction could not be backed up and I would have to recheck the order on the next register.

                              I ended up with smashed groceries (which they did offer to replace if I drove the 12 miles back to the store) and the transaction charged to both cards with an overlimit fee assessed on one. The CSM told me that I had authorized the charge to the card as soon as I swiped it. I believe that my signature is required for the charge to be authorized.

                              I never signed the authorization. Should I press fraud charges against Wal-Mart? They told me it will take 2 weeks to refund my card, but it was charged on the first business day.

                              Add your opinion

                                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                                • Br
                                  Brett May 24, 2009

                                  You can't press charges when you made the mistake and gave the wrong card. Next time be more careful.

                                  -1 Votes
                                • Lc
                                  lcyoro Jun 23, 2009

                                  Once the card is swiped and the signature bar shows up, you have crossed into the land of no return. Transaction can't be stopped. Once you swiped, you petty much authorized the charge, signature or not. You don't sign online, either, but the charge goes through. By the way, reversing the charge can take 7-.10 days. That's not Walmarts policy, its the credit card company

                                  0 Votes

                                The complaint has been investigated and
                                resolved to the customer's satisfaction
                                Resolved
                                Walmart — bad service

                                Today on January 3 around 8 pm, I went to your store for an exchange of an gift set. Well the item I wa...