Walgreens review: pharmacy - need information to file claims for charges to insurance company ( 1 comment)

11-12-15 - 7 :20 - Due to Walgreen not recording my BCBS number correctly i have been paying for my prescriptions. A month or so i was speaking with one of the employees and he asked to see my card and that is when we found the error. He fixed and told me to get the Prescription Profile and file the claims. Per the claim I need the NPI number. I had no problem with one of the two Walgreen's I do business with. I called they gave it to me and i filed the claim from their store. This evening I go to the Cabarrus Ave store and the female behind the counter told me she could not give it to me and showed no interest in why i needed it. She then ignored me and the other employee who was trying to help. I asked for a manager and Alisha [protected] came and spoke to the rude female who proceeded to tell her I could not have the number and Alisha followed what she was told. So now what do I do. BCBS requires it and your employee refused to give it. This should not have been this hard to get a number that obviously is required. Nor should I have been treated like I am nobody. I am a paying customer and have been with Walgreens for many years. I drive past 2 other large Pharmacy's that would love my business but I stay with Walgreens. I need the NPI number or a letter from Walgreens stating they do not issue out the number from this store since obviously the rule does not apply at all locations. Thank you.