Walgreens

I have a monthly prescription for tramadol 100mg 3 times/day that I have to go to this specific walgreens on brookhurst because no one else carries that strength. My surgery had problems so the doctor on call at my dr's location called in a perscription for 12 tablets on thursday for me to pick up sunday july 17th to get me through until july 21st for my normal prescription that also has this dr's name, so marjorie & then liz who refused to give me her last name, said she didn't feel comfortable filling that prescription because "it was too early for my prescription, it can be released on july 20". So liz & walgreens never flagged this prescript last week when it was put in & she offered to fax it today which no one is in the dr's office sunday! Liz wants the dr to give me a prescription for a different pain med or a different milligram because she can't figure out that a prescription for 12 tabs is a separate prescription! So she is over riding my prescription based not on a law she said but based on her feeling uncomfortable! So she's saying in fact that the dr on call last week at my dr's office doesn't know how to write s prescription! Are you kidding?! So nothing flagged it in the walmart pharmacy computer last week when it was sent by the doctor who went to medical school but liz abused her power & made that decision before liz even got on the phone! So i'm left with zero pain med until liz & walgreens can do their job & talk to the doctor mon-fri! I am pissed off & yelling at them because as the patient who didn't get my md or pharmacist certificate who had to explain, defend & forced to deal with no pain med for at least 24 hours! Why cant liz the pharmacy manager do her job & call the doctor when the prescription comes in?! Marjorie & liz are very unprofessional especially when it comes to a patient in pain & something marjorie said was a law but liz said no, it's not a law it's about her being "uncomfortable" but she is comfortable overruling an actual dr with a license at the same location as my reg pain management dr! So in fact she doesn't know my medical history but she's making a medical decision overruling a dr who knows I had my 9th back surgery & there were complications! Liz said the dr should have added it to the next prescription in july 20th so i'm going to let the dr's office know how the dr was wrong & he doesn't know how to write a partial perscription per liz! I wouldn't ever go to this walgreens again because of this but i'm stuck getting no just my pain med because of no the dosage (which liz is ok with giving me partial prescriptions almost every no month because they have to order it so there's hardly ever the full 90 tabs when I pick it up each month!)

I went to pick up my son's prescription after I left work today. Friday, 7/15/22. because the pharmacy is no longer open on the weekends. I got there about 3 and they were closed. I asked the employee at the cash register and she said they were closed due to an emergency. I did not recieve any notification about this and then was told that I would have to go all the way up to the Walgreens on the north end of town to get my prescription. When I got there, the line to the pharmacy drive through was so long that it was difficult to get into the parking lot. When I got to the pharmacy, the staff person had a hard time fiding my sons information and then I was told that the prescription was not fillled and I would have to wait. I had gotten a text from the Walgreens on South that the presription was filled. I am very tired of the lack of staff at the Walgreens on S 4th ST and I am not willing to drive all the way to the north end of town when the 4th st one closes or shuts down early. I will therefore be transferring our prescriptions to Hyvee which is directly across the street. The poor service I have received and never knowing when they will be open has been the deciding factor. Todays events caused me an additiional hour just to get my son's presription.

I have waited on the phone for two hours and the sandy oregon Walgreens won’t answer. I have my meds on auto refill and I haven’t been able to get them because they will not answer the phone. I submitted my ursodile June 28th for refill and have it sent to me, nothing has showed up or happened. I even paid to have them sent asap and I still do not get them. This is unexceptional. I’m transferring my meds to a different pharmacy as soon as I receive my meds or get my call answered. This is BS. Teresa Peixoto [protected]. [protected]@gmail.com.

people, some old and some disabled stand in line at the pharmacy for way to long.

Was there today and I counted

12 people in line when they pulled down the enclosure for an hour lunch. This is horribly wrong and if that's Walgreens policy endorses that I will never return.

I've worked in management myself for many years and the customer is always #1.

What should be done and like most places you do split shifts for lunch and keep the flow of customers going and the customers content.

I wanted to speak with the manager but of course he or she wasn't available.

On June 29th I made an appointment online for my daughter to get a tetanus booster. When we arrived for the appointment we told the lady at the counter that we had an appointment to get a tetanus booster so my daughter can enter university in the fall. She administered a Covid booster instead. She never asked if my daughter had her first two shots of a covid vaccine - never even mentioned that it was a covid booster - just assumed that was what we wanted and apparently never looked at what was on the computer for the appointment. We have complained to the pharmacy (Columbus, GA) and the pharmacist said he had opened an investigation. We have heard nothing back yet and this is now the second compliant I am making about this situation. I need someone to respond to this please. We do a lot of business with Walgreens and have never had this problem. I am shocked that this happened and am outraged that this is what they gave my daughter when it was not needed and not asked for.

Tracee Borden

I sent this to the pharmacy board. I am just getting started. I was given someone else's prescription. I need mine and I imagine Hannah Milner want's hers to. Many people die each year for this reason. Gross negligence that has caused harm, I'm out of my medication, and the pharmacy doesn't answer the phone (try it) Store is 5000 River Road  Keizer, OR  [protected]. Prescription # for Hannah is [protected]. (maybe Hannah won't be pleased that your company is giving out her personal information. her address is on the bottle, 1595 Parkside Ct NE, Keizer Oregon [protected]. I will send her a letter tomorrow. My contact info is [protected]@comcast.net, [protected], msg @ [protected]. I would very much appreciate a response, Thank you, Randal Giesbers

I went to one of your stores at 4:00 pm 07/13/22 in Alaska. No one wants to go there because it is so dirty. When that store first opened it was clean for several years. Now it has gone down hill. The store address is 7600 Debarr Road, Anchorage Ak 99504. Pictures are attached. P.S. You should see the shelves dirty.

On 7/8, I made an appointment on line for the Bridgeport Main St location for a PCR Covid test thru the drive thru for 7/9 at 9:30am. I arrived at my scheduled time to the drive thru, only to discover that the pharmacy was closed. I tried calling the store only to be re routed to a call center where I tried to find out what was going on. I ended up hanging up on the person I was speaking with because she was clueless. My husband ended up going into the store and spoke with the manager who stated that the pharmacy was closed on Saturdays and it had nothing to do with him. Why would the system even let me schedule an appointment if the pharmacy was closed? Why wouldn't there be some sort of cancellation sent? Most importantly, why would a pharmacy be closed on a Saturday? Needless to say, I went to CVS and got right in, and now all of my prescriptions and business will be there going forward.

never had this problem before. I'll get an email from walgreens saying one or more Rx ready for reordering. when logging in I get the same error--sorry this is service is unavailable at this time, making it impossible to order my RX. because of this I may be ordering from Express Scripts from now on. Even thou I dislike home delivery because Walgreens is only 2 miles away from me.

I would rather order from you online when I need it but your online service is making this impossible.

July 8th 2022 at Walgreens on chestnut cross Steiner in sf ca manager abused me he yelled at me to get out of his store the security guard was nice to me the cashier was mean I am tramatozed and discriminated by that manager he is a hatefull monster I have gone to that Walgreens for fifeteen twenty years because of the COVID I didn't go now I'm abused! I needed to get therma flu and Carmel and Tylenol and hair color kit splat bleach and perfume

I sat in my car in the drive-thru with one car ahead of me for thirty minutes on 7/7/22 I literally called the pharmacy from my car to ask why the drive thru was not moving and "Alicia" chastized me for a good three minutes, I then laid on my horn to get their attention at which time the I had some choice words with "Alicia" the chastizer, and at this time she called over the pharmacist, he and I had words and he refused to sell me my mothers rx's my gets over a $1000 per month there and that is the worst I have ever been treated by someone. I transferred all of her rx's to walmart and the pharmacist won't transfer them, so unless you people want a lawsuit I would suggest you transfer these prescriptions ASAP. ASHOLES.

To sign up for an appointment for COVID testing, you must go through the website. On the website it states that testing is at no cost to me. I sign up on 5 July for testing to happen on 6 July 2022. I get to my appointment, and they say I have to pay $125, and insurance will not cover it. What's going on? Either fix the information on the website or stick to what the site says...

I was a good co worker at that Walgreens at 3522 West Wisconsin Avenue in Milwaukee, Wisconsin until store managers Matt and Mr. Carl Jones fired me over some BS and They did the same thing to Melissa by firing her too! This Walgreens store is sick, twisted evil and rotten, Because the store managers be trippin and they be on that BS, This Walgreens don't open 24 hours a day and They close at 12:00am midnight Because black men and black women panhandlers be standing outside in front of the store asking, begging and harrassing good customers for money and change and That makes customers very uncomfortable! Black people and Black customers be stealing from that Walgreens store, That's why the security guard be coming to that Walgreens early in the morning. That's why these good co-workers Serena Rehak, Mechelle Halverson, Vanessa, Tara, Brittany, Kasheena, Carmen, Marcell, Titus, Kristin in the Pharmacy department and the other good black and white co-workers left this Walgreens, Because of the store's BS and The store managers BS, This Walgreens needs to close and shut down permanently!

On July1,2022 I purchased Zolpidem Tabs 10 mg, Aurobindo from Walgreens.

This medication does not work as has alter my sleep pattern to NO SLEEP AT ALL.

I’ve contact the local Walgreens Rx she stated to contact my doctor.. (REALLY) The doctor did write the prescription but Walgreens should make patients aware that they change mfg. for this medication. $$$$ My health plan and I paid Walgreens the same and I want my medication to be the same…B/S

One pharmacist and no other staff at the pharmacy. Poor woman was manning the front, the phones and drive through by herself! Shame on you Walgreens!

June 27, 2022, at approx. 6:30 pm at Walgreens store# 10177. on receipt, it is AID A000000025010901. I will never come to this Walgreens for Pharmacy service again. My girlfriend is bipolar and does not make any money. I went to pick up meds for her. The first he asked me was, did I know the price for her med, as some were expensive, I asked the staff (male Hispanic, black hair approx. 5'11' ) to check the price on Good RX. He asked me which one? and that 'often' the insurance price is better. In my mind I thought, he should just check the expensive ones. I requested he check them all. he refused. then demanded I show him the GoodRx card, which I told him was on file. I had one on my phone, but I needed to look for it. he insists I show him the card, I became agitated, and finally the manager (a black shortish middle-aged woman stepped in), she looked up the prices and it turned out I saved $50 using GoodRx on one med. if I let the male staff BULLY me, I would have lost $50. They said I was being 'rude'. It is not my behavior that is rude. it is theirs. I asked the manager for his name or employee #, but she refused to give it and even said that 'he was their best employee'. The staff needs to understand that they are to be paid to provide a service to the customers. This male staffer seems to feel that if he feels like it, he will check the prices on Good Rx and give me the best prices. In this case, if I did not insist, I would have paid $50 more. That is a lot of money for my girlfriend who is not working and struggling financially. The idea that they can 'bully' customers so that they become too afraid to ask seems to be their manner of operation. I refuse to give my business to a company who allows their staff to operate in this manner. What is WalGreens mission statement.

I will not use Walgreens again.

John Chew

[protected]

[protected]@gmail.com

My mom went to pick up her blood pressure prescription Saturday only to find out pharmacy was closed. They are closed on Sundays. I called Sunday to see if anyone could get her meds for us since they were ready. Was told “No” but they would be open at 8 today. I set an alarm to be there at 8, since her pressures are getting concerningly high. Drive- through is closed. I park and walk in and the doors are still closed in pharmacy. I ask an employee when they open. She calls their shift leader and then tells me they should be open any minute. I stand there and stand there- nothing. A pharmacy employee walks by and tells me pharmacy doesn’t open until 10. I tell her they just told me 8. There is a sign that says 10. So even the employees and managers on duty don’t know what the hours are!? I explain to the employee that I really need my mom’s meds could someone just ring them up since they were ready. NO! I explain that if her pressures get much higher I’ll have to take her to ER. “ Sorry, our registers are closed.” Used to be able to rely on Walgreens. Beyond disappointed and frustrated! They said they only have one pharmacist so they are short-staffed. I understand that. But when the meds are ready and there are pharmacy staff there, in a situation like this can a register not be opened?