Menu
Write a review
File a complaint
Walgreens

Walgreens review: Customer service ( 1 comment)

C
Author of the review
6:14 pm EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The black lady at Walgreens on Quintard Ave in Anniston, Al was very rude to me an elderly white lady. My prescription was called in to another store yesterday and I got there too late and they are closed today (Sunday). I asked her to fill the prescription and she said I can’t see on my computer you need to call your Dr to call in here. Not possible so I went all the way to Jacksonville Al Walgreens and she said no problem. I had medication in 5 minutes. The black lady at Quintard location is a RACIST AND LIAR BECAUSE ANY WALGREENS COULD SEE THAT PRESCRIPTION! Fire her

Claimed loss: Had to travel 40 miles sick to get my prescription

Desired outcome: Get rid of such customer service

Confidential Information Hidden: This section contains confidential information visible to verified Walgreens representatives only. If you are affiliated with Walgreens, please claim your business to access these details.

1 comments
Add a comment
R
R
Rain fist
US
Send a message
Feb 08, 2026 8:13 pm EST

I doubt that race has anything to do with it. She must however she must be an affirminitive action hire.

More Walgreens reviews & complaints

Walgreens - $3000. Sweepstakes 217
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - refuse to pay back 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - calling cards 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - employee relations 119
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Walgreens reviews and complaints
  1. Walgreens Contacts

  2. Walgreens phone numbers
    Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have unsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
  3. Walgreens emails
  4. Walgreens address
    200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
  5. Walgreens social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 09, 2026
  7. View all Walgreens contacts
Walgreens Category
Walgreens is ranked 5 among 107 companies in the Retail Stores category