Walmart
reviews and complaints

Brad Russell - I agree with you in part. The truth is, a store is only as good as their manager is. Some Walmart managers are NOT good managers and equipment like this goes unrepaired for months or years on end which is why I've said, dial 1-800-walmart to complain. That goes in to the PR Department in Bentonville, AR, and they DO care.

At least this parent cares enough about their children to try to keep them safe. How many parents do you see with small children in standing up and crawling all over shopping carts because they're not buckled in? I cringe when I see that because I know children have died while doing that. Some parents simply shouldn't be parents because they're either too stupid or too lazy to adequately care for their offspring.

If the equipment has a space for seat belts, they're suppose to be there. If one of those children gets hurt because they are not there, Walmart would be liable for a lawsuit.

For those of you who think this is a moot or absurd point, seat belts were installed on shopping carts because children falling over the side of them hit their head on the concrete floor, and several have died from head injuries. If you don't consider that important, I feel sorry for you.

"The new ones, $400 EACH. I know. I asked."

Yes, but the cost of the straps is negligible.

They are ordered in the tens of thousands further decreasing their cost.

AND I can guarantee you, WALMART'S ATTORNEYS WANT THEM ON EACH AND EVERY SINGLE CART THE CHAIN OWNS - so if an accident does happen on a properly installed belt, it isn't Walmart's fault.

VALID complaint.

Those straps are there for a reason - because in the past, an accident happened that hurt a youngster.

Not having the straps is increases the store's legal exposure.

Not using them increases the parent's responsibility.

I bet if you dial 1-800-WALMART, those straps will be in that store installed in those carts before the end of the week because not having them makes the Walmart attorneys on staff crazy.

1-800-WALMART goes directly into their Public Relations Department in Bentonville, AR, and they WILL react to VALID complaints - and this is one.

Look the whole shopping cart safety deal and what not, here's the scoop, Wal-Mart in fact does make a very good effert to take bad carts out of cerculation to be repaired but the number of customer to to number of carts being damaged is high which in turn makes all the harder to keep on top of picking bad ones out of the good ones quickly enough. The greeeters and associates who collect the carts do there best to manage the problem. So if your one store is struggling to keep up or waiting for parts keep in mind they also have to process and maintain everything else in the store as well . I may have gotten off track a bit but the jest of it is the employees do what they can to keep bad carts out. Take a good look at the back of a store every once an awhile you will see all the damaged carts they have to deal with all the time. :) Yes i practically live at Wal-Maet and see first hand the effort thats put into store safety overall period.

The seat belts are probably made in the same Chinese sweat shop the rest of their products are made in. Citizens of this country need to revolt against this company!

People like this are what give the South a horrible reputation. If you want to spew all this racist, sexist, bigoted crap, I'm sure there's a KKK group near you for you to take it to... but I would much rather see you go to a psychiatrist, because you are clearly crazy. "I'm not racist but that guy was a ###!" Yeah, that would be racism. So yes. You are racist, and on top of that, I bet you're 55 with a fake tan and fake nails, caked-on makeup and sweatpants with the word "juicy" written on the ###. Take your attitude back to the trailer park where it belongs. You aren't beautiful... you're the one of the ugliest people I've ever had the displeasure to meet.

"beauty*

If you are attrtactive as you say, you are living proof beaty is only skin deep, racist, bigotted low-life trash.

Why did my comment come out with all kinds of errors?

It seems like you are one unhappy racist ### who can't spell. You hate gays, you hate other nationalities, you hate let me see... MEN! Whatever is up your ### must be pretty big for you to carry on like this about a minor error by a worker who is probably working his ### off for minimum wage. You better hope you never run into me. I'll show you what kind of change you deserve!

You sound like an ignorant piece of ###. Your talking all this ### and saying racial slurs but yet say you don't mean to be racist...### you are racist! Hilarious thing of all is that you are complaining about something so darn petty! The man did a simple mistake. I'm sure his intentions in the end were to give you that dollar back. If you dumb ### could spare a few mins to get your "$1" back then that becomes your problem which you will have to deal with. I bet you did not show any sign of frustration either because you are nothing but a cowardly, ignorant POS who can only vent via the internet. It's people like you who waste space in this society. Dumb ###!

Ook...

Or, you know, it could just be because you're a racist ###. I mean damn, just look at your response to it. He made a genuine mistake and you just went psychotic.

I think many people who are making things now have always made things to save money. It's something that people usually commit to from the beginning.

I'm with you there mollie. They are very similar in price now with things like toilet paper and cat food, so I go elsewhere for those items.

The Wal-Mart in my town still has the cheapest products compared to other places.

They definitely should have offered store credit.

In my experiences stores will either credit the original credit card or give a store credit. I am not surprised they would not give you cash but I am also surprised you did not receive at least a store credit.

Purchased glasses on 1/15/2013 : single vision lenses with a scratch resistant, glare coating or so I was told. Returned to store today 3/21/13 because lenses scratched when placed in my pocket last week while assisting in a code/CPR. Glasses were in pocket about 25 minutes. The cost of the coating was 40% of the lenses cost. I was told that I was past 60 days and they would not replace the lenses nor would they send them for re-coat or polishing. They don't provide the services. I did not get the glasses until after the 25th of Jan. and I had worked the last 7 days in a row from 7a-7p, , so there is no way I could have gone in at or before day 60. They would not honor their guarantee. They do not provide any customer service for the lenses they sell. All Wal-Mart wants to do is sell you more poor quality lenses. The lenses had only been in use from Jan 25th until March 15th when the lenses got scratched in my pocket. I will go somewhere where service is provided from now on. I hate paying out hard earned money for poor quality goods.

Wal-Mart Vision Center attempted to sell me used frames. I paid over $300 for the frames and the lens and when I was handed them the case was dirty and the frames were clearly used and had glue residue from the price tag and the company logo had letters missing. They told me they will reorder new frames for me. Just info.

Last June i had my eye exam done In the Ephrata, Pa Walmart Vision Center. At this time there was not many frames available to choose from that my insurance company covered, the selection was very sparse, contrary to the more expensive frames, there were plenty of choices. Hence i chose a more expensive frame. My prescription required bifocals. I got them they were so off that it was giving me a headache and was hard to even walk with out messing up my equilibrium, i was told that i needed to learn to walk and use the bifocals. in Nov, i lost my glasses, went to get new ones. Walmart Vision Center said i can get the cheaper frames at no charge because of the 100% guarantee replacement policy. Well if it was 100% then why did i have to go with the cheaper frames? well i took the cheap frames and when i picked them up the glasses were not bifocals? just plain lens. I took them cuz i needed to see to work. 3 months later the frame broke. I went back they repaired no charge. then in May i got a post card saying i needed to schedule my yearly eye exam. Okay its now towards END of June i scheduled for my only day off in 2 weeks and received a call the day before saying that i can have the exam however if need a different script on my lenss the insurance company wont cover because i had the new glasses given to me in NOV..(which were the FREE replacement, under THEIR guarantee) So when calling the store to question the issue, ALLISON was extremely rude to me, said she cant do anything and asked my why my insurance company wont allow it? I said to her well how or why would I know, walmart vision is the one who billed my insurance FRAUDULANTLY in Nov. for FREE replacement. I told her two times the situation, time frame, and she said nothing she can do and that i need to call insurance and figure it out. I told her it was not my responsibility because they fraudulently put a claim through, how will my insurance company know any different from what they are billed. she said hold on...put me on hold for 5 min came back and said nothing she can do. I said let me speak to a manager perhaps they can figure it out. She said she isn't here to call tomorrow...i asked her name because of how she handled my situation, ALLISON THE WALMART VISION CENTER EPRHATA PA employee then turned to another co-worker as i was on the phone and said "can you believe this, shes going to report me". I was shocked, ask I am in the Customer service industry, and just came out of a 3 day seminar for this specific issue, the lack of professionalism, the lack of helping customers with their issues, and helping them solve them. I called the walmart store manager, he said there was other complaints about the same things, and he tried to get me the information i needed however since the vision center is a "sister" store he was not sure how to contact cooperate office. He said he would help in any way possible, and was very pleasant and apologetic. I will be following up and making this right. Or i should say hold walmart vision center Ephrata pa accountable for insurance fraud claims and bad service as well as lack of candor in making sure vision prescriptions are handled properly. I now have a hard time seeing and since i have gotten the glasses it seems my eyes are getting worse ...faster. must be their way of having continued business by ruining people eyesight and making fraudulent claims, selling cheap glasses and not offering enough selection for the frames that insurance companies cover. in this day and age we need strong businesses who are not trying to rape the consumer of every penny, but offer the best at a decent price and quality that will keep the continued business of the customers. Isn't this walmarts philosophy? why don't they require the same from their sister stores?

The $38 pair of glasses is for clear, single vision plastic lenses for $29, and a $9 frame. There is a 60 day satisfaction guarantee, the glasses can be refunded within this time, or you can opt to get single vision reading glasses. The doctor fee, on the other hand, is non refundable.

I had problems with Walmarts vision center also. I was drawn in by the $38.00 for a pair of glasses sign. When the smoke cleared it cost me $199.00. After the initial shock I knew I needed a second pair of glasses, so I was fine with the price. When I picked them up they were out of focus and I could not find the bifocle part of the lens. They re-examined me and made some corrections and said the glasses were not measured correctly. I picked them up a week later and I am still having the same problems; out of focus. I got tired of messing with them and put them up. Who knows my vision may change to the point where I can use them. I do not think they made any corrections on the lenses. I think they gave me the glasses back in the same condition as when they first were made. I am not happy about the experience, so I will take it as a lesson learned.

You're a POS Weeres. Scamming and hurting people from BC to NB and everywhere in between. I hope you get ALL you deserve and then some. Still bopping your wh*re Becky aka Rebekah Donszelmann aka Rebekah Louise Weeres. Tell her I wish her daddy, your father in law well. He's on trial right now eh? For 97 counts of fraud and theft? Looking at probably a dozen years in the clinker. How much time did you do Steve? Because I know it's not nearly enough for the low life bottom feeding POS PIG you are.

Dignity my #ss. You wouldn't know dignity if someone shoved you face first into it. You are a moralless godless souless scam artist. You even have scams in the USA you were investigated for but you ran away like the p*ssy you are. Don't worry NO ONE will ever let you forget all the crimes you've committed and all the damage you've done! As long as you live Weeres. KMFA ###

So Mr. Weeres, it's not fun to get the runaround huh? You don't like it when someone takes YOUR money and fails to live up to promises or assumed value?
Mr. Weeres is currently dealing with charges of Theft over 5k. in Regina SK on Jan 23 2012. Every dog has his day.

I have ordered Equate Sport Lotion online on 5/24/2013 and received an item on 5/29/2013 having expiry date of 04/2013.

Most people realize that companies make mistakes and check the expiry date.

@chaos21, you sound ignorant.i have had this same thing happen to me many times more than 5, but i'm not good at confrontations so i let it go at the times that it occurred, which has been many in the past 5 months alone./i am however, going to be very aware every time i shop Walmart and check my receipt every single time.people like chaos21 love to assume that they're correct abut someone's personality, based on what THEY would do.i know many people who've been stolen from in this very same way many times repeatedly and refuse to do anything but tolerate it.i was in that category too, up until two night ago, when i came home without the movie and the two bags of doughnuts i bought.not much but it was enough to satisfy some cashier's visual entertainment and sugar rush for at least a couple hours. i always pay in cash and i shop late at night anywhere between the hours of 2 to 5am.they must be setting the products aside like on the floor at a moment when i'm looking away for a few seconds, like at my wallet..i don't know how else they'd be getting by with it if you're paying with cash.

You're able to go back to the store with the receipt and tell Customer Service that you forgot so-and-so items. They do give them back. I was a cart pusher there until recently, and I always made sure to bring any merchandise that was left behind to customer service.

How difficult is it to check your bags to make sure your stuff is there?

I politely tell Wal-Mart door-checkers that I don't submit to searches without a warrant. I've had several of them scream at me on my way out the door, and make various insults and accusations. But the plain fact is: they have no right to touch (assault) me, detain me, or handle my property (which I just purchased) and that's how it works. If they want to force the issue, I will be very happy to call the Police on them.

I also have had issues with the Harrissville Walmart..showing my receipts i don't mind doing, but i have noticed a few times some guys just kinda waiting outside the Salon in Walmart, and as i start to exit the store, they will get right along side me..the alarm will beep, and i will be the one stopped i pointed this out to the greeter, and asked why wasn't the other shopper stopped also, and she basically told me because i choose to stop you..another time while showing my receipt the lady checking it started asking me what store was i price matching with, and the sale prices were wrong, and if i wanted those sale prices to shop at that store INSTEAD of Walmart.I think i spend way to much money at Walmart to deal with that kinda treatment i understand people can have bad days, but if you take it out on customers, you should not be working a job that deals with so many people..Im taking myself to Winco next time...and i DID have the adds to show proof of sales to price match as did the cashier...she even priced matched for me some coke that i did not know was on sale at Macy's...to bad some cashiers are so great..but some workers just mess it up...

I work at Walmart part time. This is not about race or illegal searches. If you walk around the store sometime, go down an aisle where ther eare no cameras watching. Look at all the opened product that has been stolen. It is not only about looking for stolen items but to look to see if the clerk missed scanning an item that was too big ( maybe on the bottom of the cart etc ). People steal millions of dollars from Walmart every year. It costs the total retail outlets billions of dollars. You just expect them to eat the costs.
I have seen stores lose over a million dollars in inventory a year and that would be considered good in some areas.
Walmart is not going after race. They are just trying to protect their goods. Yes, I have seen people try to walk out with a cart full of mdse, when the clerk is busy at the door. We have a greeter and a security person at the door. It is not uncommon to have two or more people working together to distract the clerks while another leaves the store with high ticket items, or even a basket full of clothes.
I have worked in several jobs in my 59 years and although we had theft from clerks and employees, it was not in this volumn.
I have also seen clerks not ring up items for their friends and then try to get out the store because they think the security person saw them in line and that the goods were paid for. They not only got arrested but the clerk lost his job.
AND you know who ends up paying for all this... We all do... in higher prices.

No private citizen has the legal authority to detain and question another, UNLESS he/she has reasonable grounds to believe a crime has been committed. WalMart violates the Constitution every single day with its receipt-check policy. For more info go to WalMart: Unlawful Detainment @ www.scribd.com.

I am single, white, blond, mid 40s, above average in looks and build for my age. I have very healthy checking and savings accounts, both in the 5 figure range. I have a 401K. I work in the fraud department for the company that holds the title "Best company for working mothers". I have one child in elementary school.
I agree 100% with the complaint. I have noticed the same thing at the Wal-mart on Rancho Santa Fe in Avondale, AZ. Everyone in the country is aware of the racial issues in AZ. The Wal-marts in the Phoenix area that are located in the predominately Hispanic communities or lower income communities are very aggressive with this behavior. The decline and quality of service at my local Wal-mart was in direct correlation with an increase of Hispanic growth. The surrounding neighborhoods, all under 15 years old, were impacted by the housing market, many homes becoming Section 8 housing.
I have noticed on many occasions Hispanics or those possibly on the lower end of the social economic ladder stopped while exiting with their purchases. These items were carried in one or two bags. I found it shocking not a single person questioned the behavior. There is a definite selection process. I used to do the majority of my shopping at that Wal-mart. Abusive behavior and the arrogant refusal to provide customer service eventually drove me away. As others have commented, I don't have to shop at Wal-mart. I have many options locally and have benefited greatly from the discovery. There are still a few items I prefer to get at Wal-mart, and yes, cost is the deciding factor. I have just started shopping at other Wal-mart locations in the Phoenix area. In the non Hispanic communities, the prices are lower, the selection better, the stores cleaner with a better quality of service. Its a win win for me. The down side of this is my tax dollars are being spent in other cities.
I made the mistake of going to the Rancho Santa Fe Wal-mart on 3/1/11. The experience was the tipping point. I have written letter of complaint to Wal-mart and forwarded copies of the letter to the BBB, the State, and the city of Avondale. Discrimination is illegal in this country. Not all Wal-mart stores are bad. The ones that are need to be addressed. For anyone who stands by and watches an unjust situation, remember it the next time it is "your" turn to deal with something unfair.

FDL_HOU: I used to work in retail. An EXTREMELY common theft tactic involves putting the items in the store's bags. Wise doesn't factor in to most theft, stupidity does.

And at my Wal-Mart there are many valuable items between the register and door.

If someone was stealing from Walmart, would it be wise to put the stolen good(s) in a Walmart bag? Wouldn't the best place to put it is in their purse or underneath their clothing. So what would this check of the receipt against what's contained in the bags prove? Why doesn't Macy's or Nordstroms implement this policy, if it's such an effective method against theft? Hell, it's even worse at those stores. You can buy something in a department and move from department to department. At Walmart, there isn't any items of value between the cashier stand and the door. Sure, I know they have surveillance video, but so does Walmart.

Let's put it another way. They ask you to stop..you keep walking? What are they going to do? Call the security? the police? If they call the police and you can prove to the police you paid for every item you have in your sack. Then what can they do? As I said..I don't do this, and I have read about it being done in [redacted]s. I refuse to shop at Walmart, not only because of that but vbeacause they have cheap and I don't mean cheap in cost, but cheap merchandise.

That should have read do a search in Google, to see proof they are violating the law with their illegal search and seizure.

###. We do not live in Communist China. Walmart does NOt have any more rights than the Police. You may be willing for your rights to be violated, but I will not. Do a serach of you don't beleive me. They can call the cops all they want., but they have no ###ing rights period to do it.

If the card has not been registered you will not be able to use it. To register a Green Dot pre paid card, federal law requires us to obtain, verify and record your name, address, date of birth, and Social Security number. We use security measures that comply with federal law to protect any personal information submitted to register a card. Once registered and you receive a personalized card, you will be able to use it anywhere Visa or MasterCards are accepted. The temporary card is only good in the United States and cannot be used for PIN based purchases. The cards are FDIC insured and we have done our best to communicate our fees on our website and packaging. If you would like to learn more about our cards or features you may visit our website at www.greendot.com.

Greendot is an independent company that is not owned or manager by Walmart. Walmart has no responsibility concerning that product. I've used greendot for over a year and I've never had any problem with it. You buy the initial card, Visa or Master Card, and then load it using the reload cards sold separately. You can call the number on the back of the card to load the moneypack on to the debit card or you can do the same thing on-line. If you're too dumb to figure that out it's not Walmart's fault.

You're reverse is backwards to every single car sold in the United States, you fail to tell this to the people at the service counter, but it's their fault? Eliminate yourself form the gene pool, please.

I am dealing with this exact issue. My advise to people interested in using Straight Talk. The plan is a good one, but DO NOT buy your phone from the website. Purchase it directly from Walmart. The Customer Service is horrible.

We have a similar situation in our bakery, former employee got rehired after 6 years away, this lady is mentally unstable, got rehired because she said she was willing to work any shift, and now is always complaining about her hours, and always trying to switch shifts with others despite them always saying no, repeatedly! So, she thinks that because she worked at the bakery for a short time so many years ago, that she has seniority over even the gals who have been there for the whole of the past 6+ years, and they are getting tired of it real quick... why wont the managers just fire this rehire! She doesn't even work, she's already been out on FMLA for 10 days for" her back"...SHE'S STILL IN HER FIRST 30 days! Because of her being out I picked up her schedual, so far 2 days in, I've worked 24 hours, and somehow I have to cut my time cause our Walmart doesn't allow overtime UNDER ANY CIRCUMSTANCES:... one thing we must change! You work em! You keep em! Thanks for reading.

WAL-MART VISION...Dont ever do business with these idiots! I paid my portion of my glasses and lenses that my insurance did not cover. I knew I was going to pay at least $120.00 out of pocket. I had no issues with that. I get my exam done, and arrange to come back in a few days to pick up my NEW glasses(new frames, new lenses). I had the glasses less than a week, and my right lens popped out. I took my NEW glasses back 3 times, and on the 3rd time, they gave me new frames with the old lenses in them. Hmmm, okay, I figured there was something wrong with the frame, and these so called professionals knew what they were doing...Nope, The problem started all over again! I took them back yet again, and I was told that the lenses were not "scored" propely, and too bad, now the warranty was up, and no refund, or new lenses. I will never do business there again!

Just wait the time to make sure it hasnt been cashed and if it is lost they will replace it . I worked with moneygram before and yes there is a 15.00 fee but that is all . That is part of the risk of money orders. Cashier checks from the bank are the same way.

I have to go my Pizza is here, thank you Rachel.
FRLMAO

Hey Rachel, could I get your social security number too? I'm trying to apply for a credit card and it's required.

Yikes.

gkenigmatic: good to go, now I remember LOL

gkenigmatic: didnt you have a problem with a computer issue? just wondering, or someone else has a call-sign close to yours.

Yes some people actually think this site is ran by business', I hope she gets your message and follows the advice.

I even private messaged her right after she posted it and it's still here... I don't think she realizes what she just did to herself.

WOW! Cancel your card ASAP, if anyone makes a charge to your card you would be hard pressed to dispute the charge!
Pizza anyone!

yeah.. that's the best choice for your eyeglasses.

You should NEVER post credit card info in a public place like this, now ANYONE can use it and charge things on your card! Delete the info immediately!

As I read this, I could see what was coming. I do feel for you, but the fact is that you walked in with this woman, walked with her for a period of time, paid for the items that were hers in the cart, and started to walk out with her. Keep in mind that Walmart security has no idea the relationship you have with this woman. All they know is that she was trying to steal merchandise and you were with her. That is more than enough for them to detain you and call the police.

I do wish you the best of luck in beating the criminal and civil cases, but you really can't blame Walmart for their actions. Yes, you may not be on camera in the same sections that she was in, but they will have you on camera walking in, walking with, and attempting to walk out with her. Had I been in the security woman's shoes and heard you tell the story you just told, I would have trouble believing you as well. Why in the world would even let this woman into your car? You're lucky if this is all that happened. She could have robbed you, taken your car, even killed you. Again, as you stated, you didn't know this woman.

Let this be a lesson in trust. You didn't know this woman, yet she has put you in this position. I hope you do find her and bring her to justice.