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UPS review: No care for package recipients

A
Author of the review
12:57 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

On 7 Sep I received a notice from UPS that a signature required delivery
was due at my house on 11 Sep. I made arrangements to be home to receive
the delivery. However the delivery never showed up.

On the night of 11 Sep, UPS sent a update indicating that now the package
would be delivered on 17 Sep.

UPS's inaccurate delivery notices has resulted in the need to be home for
two days for the same delivery. When I tracked the package, UPS had not
received the package when they sent the notice regarding when it
would arrive.

Tried submitting a complaint to UPS's complaint department, however anything sent to their email gets returned

Recommendation: Do not use

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