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TNT Holdings Customer Care Service


TNT Holdings B.V.

Taurusavenue 111
Netherlands - 2132

Customer Support Phone Numbers

131 150(Australia) 0 2
8800 100 2777(Russia) 0 0
1800 208 9999(India) 0 0
1800 1055 15632(Philippines) 0 2
1800 214 1111(Singapore) 0 2
1721(Thailand) 2 0
800 4333(UAE) 0 0
+31 883 939 000(Netherlands) 0 0
+1 800 558 5555(USA and Canada) 0 0
+44 800 100 600(United Kingdom) 0 0
+64 800 275 868(New Zealand) 0 0
+43 577 0077(Austria) 0 0
+32 27 542 222(Belgium) 1 0
+45 70 101 180(Denmark) 0 0
+358 300 188 800(Finland) 0 0
+33 825 033 033(France) 0 0
+49 180 690 0800(Germany) 0 0
+353 818 400 600(Ireland) 0 0
+39 199 803 868(Italy) 0 0
+47 81 000 810(Norway) 0 0
+351 707 100 868(Portugal) 0 0
+34 902 111 868(Spain) 0 0
+46 424 022 020(Sweden) 0 0
+41 800 555 555(Switzerland) 0 0
+90 444 0 868(Turkey) 0 0
+86 400 820 9868(China) 0 0
+852 23 312 663(Hong Kong) 0 0
+81 120 599 868(Japan) 0 0
+27 860 122 441(South Africa) 0 2
+82 15 880 588(South Korea) 0 0
+54 810 999 9868(Argentina) 0 0
+55 800 979 6979(Brazil) 0 0
+52 555 345 6547(Mexico) 0 0
Netherlands, Postal Address
P.O. Box 13000, 1100 KG Amsterdam, The Netherlands

TNT Holdings Complaints & Reviews

TNT Holdings / luminaires from greece order cai 937208 for ppwk - cxl | order cai 937206 for goods - awb# 329710570

Hend Gaballah on Dec 16, 2018

Dear Sirs, Was my first time to deal with TNT Egypt . They had not bad presentation about their services and they were so frankly when they declared that they are good in shipment but very bad in customs clearance so they advised me to clear any orders on my own way.Accordingly i accepted as i...

TNT Holdings / tnt 160088740 // mawb 60345360582 // laser graphics not received

Reju Jacob on Oct 25, 2018

RE: TNT 160088740 // MAWB 60345360582 // LASER GRAPHICS Complaint : TNT China Cheating We are Laser Graphics Company in Qatar . We have Sent our Goods Promotional Gift Items through TNT China Still not received . Now goods are holding singapore. Reason 99 kgs Minium to Qatar TNT China a...

TNT Holdings / impatient and rude staff

Perry Tay on Apr 17, 2018

Called for a despatch from my Singapore office to Pasir Gudang. It was my first time calling for such courier services. The call operator got impatient when I failed to provide the exact details to her expectations and speed. Fine, I had plan to let it slide but the courier guy's attitude...

TNT Holdings / service

Latesh kumar on Apr 10, 2018

Dear all very sad and disappoint to tell that TNT is not a professional organisation any more. We have a shipment #364450041 stuck in custom in India from last 10 day. We are continues taking follow ups regarding the same, provided all the information and document needed. Still we are not...

TNT Holdings / driver

Rachelmarks on Mar 15, 2018

I would like to make a serious complaint about one of the TNT lorry drivers - PK61 WKU I was driving along the A4044 temple way in Bristol, the lanes merge and I was just in front of the lorry and proceeded to merge (the only possible option) the lorry driver was not allowing me to do thi...

TNT Holdings / service delays and lack of answers from customer service

Nayak SK on Mar 15, 2018

AWB Nos:-- GD329 686 288WW/pick up date: 8th March 2018/Tianjin, China GD329 686 291WW pick up date: 10th March 2018/Tianjin, China Destination: Cotonou, Republic of Benin, West Africa The usual time to deliver a simple document package is 4days on any premier courier service. The online...

TNT Holdings / shipping from new zealand to italy

Cesare on Nov 17, 2017

One mouth ago I sent back to Italy from New Zealand my personal goods. I spend almost 600$. The company stop it at the Italian border and told me that I must pay 243€ for tax and service. How is possible to pay 50% of the value of my used goods? Sounds a scam. Then when I receive my shipping...

TNT / driving issues

KJLeeds on Nov 16, 2017

I would like to complain about one of your drivers. He was driving today in vehicle PL13 FVP in Lincolnshire near the A15 Haconby at approximately 12pm. I was travelling along the A15 towards Morton and your driver was waiting at the junction at Haconby onto the A15. There is no way he did...

TNT / delivery delay and customer service does not respond on their promised time.

SLLimA on Aug 7, 2017

My Shipment GD119620830 Collected from Italy 31st July 2017 On TNT website shows delivery 4th Aug 2017 Today 8th Aug 2017 Called customer service a few times. 3rd Aug to ask for tracking. 4th Aug to ask for delivery - a. 1st call 11am customer service says pending customs clearance. b...

TNT / no delivery

Charlice1991 on Jul 15, 2017

I am still waiting for my two parcels. It has almost been 3 weeks now. I am getting not feedback nothing. I demand to know what it going on. Their system have apparently crashed, but that is just their excuse for no service delivery. They gave me a whats up number to use which has also...

TNT / express international freight

Arber Ware on Jul 10, 2017

Parcel scheduled for collection from Tyma CZ, 0n 26/06/17 for shipment to Belting Ware, Cape Town. South Africa. Tracking no123065806. On 10/07/2017 I tried to track consignment on your web site, but site not active. Phoned customer services 0860 122441 First call answered after 4.30 minutes of...

TNT / consignment note: 361539004 long overdue

Christian K on Jun 19, 2017

Dear TNT Customer Service, We have been customer of TNT for 3 years. We are now undergoing trouble for consignment note 361539004. Arrived in Jakarta since 28 May 2017. Have been told to wait until 12 days and then TNT staff told that needs formal clearance process. Waiting 12 days just...

TNT / consignment note: 964302032 - loss of 1 out of 3 cartoons

Razmick Priantz on May 19, 2017

This is a letter I receive from TNT 3 weeks goods being collected. Three cartons were collected, two small ones delivered to my customer in Dalby and the large carton worth $1000.00 lost. After being a loyal customer with TNT since 2008, this is their response. I personally feel it i...

TNT / charles barkley

Philip J. White on Aug 7, 2016

TNT announced that it was providing a show for Charles Barkley to host a show on race in America. Really? Are you serious? Barkley is as ill prepared to host a show about race as Donald Trump is to serve as president of the United States. He's disqualified. Barkley is too ignorant to talk...

TNT Express / failure to compensate for or accept complaint about lost consignment

mstark on May 31, 2016

The logistics company TNT lost my passport renewal application (shipment number 390959074). It contained my driving licence as evidence of my identity. Contrary to the policy on their website, they did not send me a claim form or explain clearly what I should do next. I requested that TNT...

TNT / claim of wrong invoice amount (invoice no. 05342182)

Monika Malik on May 19, 2016

Dear Sirs, I am looking for a help because we were not able to solve the problem with the Polish branch of TNT. We believe that mistake done by the TNT employee /or wrong procedure/ cannot be passed the buck on a client. Description of the case: January, 25th 2016: 1. We asked our customer...

TNT / dubious customs charges philippines

J470 on May 4, 2016

A small value item was shipped to Quezon City and was paid for by the shipper. When delivered an exorbitant charge (supposedly customs) on a TNT logo document was presented to the receiver. The document was padded with extra charges and included shipper's freight charge a...

TNT / political ads

melva sue on Feb 17, 2016

It is disgusting that your network plays the same political adds twelve times in a row. This situation takes around ten minutes off of your programing. It begins to sound like the Soviet Union Propaganda. How much money do they pay you? Is it worth losing your audience? NBC owns you and...

TNT / lost consignment

clareb23 on Feb 9, 2016

Hi, In essence TNT have lost 19 boxes a total of 950 units. I cannot trade as my complete inventory is nowhere to be found. This could result in loosing my business. I'm getting nowhere in terms of locating this stock and at a loss as to know what to do next. Any help would be very much...

TNT / vehicle parts package

Reviewer80438 on Oct 20, 2015

We would like to air our complaint about the very poor service that we received at TNT staff and area manager. Firstly, what happened is that we order a vehicle parts in NSW since the parts is very hard to find in our area and TNT in Sydney delay the pick up date and they are not reliable...