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India Post / Department Of Posts Complaints Summary

27 Resolved
63 Unresolved
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India Post / Department Of Posts complaints 90

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Newest India Post / Department Of Posts reviews & complaints

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5:37 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

SURENDRA KUMAR GOEL C-96, GANDHI NAGAR,  MORADABAD-244001 Phone: 91-[protected] REGISTERED A/D                                                                                          Date: 30th August 2023 To, The Postmaster General, Speed Post, Head Post Office,  Jail Road, Moradabad - 244001 Ref,: A letter with our Shares Certificates has been...

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3:04 am EDT

India Post / Department Of Posts Courier delay

My parcel is lying 70 kilometers away since 12th April 2022. No update in the tracking system since then and item not delivered

Desired outcome: Want my consignment quickly

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7:11 am EDT

India Post / Department Of Posts Parcel delivery

My sister sent me Rakhi from New Delhi on July 31, 2021. The tracking id is EV888764064IN. The tracking was last updated on Aug 12. It shows location as Stockholm. While delivery address is Lund, Sweden. The reason for non delivery on tracking: Not delivered, missed delivery. There was no attempt to deliver the parcel, no mail, no contact, no one reached our address either and there has been no update after that. Can you please help me track and recover my Rakhi urgently. Thanks!

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1:24 am EDT

India Post / Department Of Posts Package stuck in delhi sorting center

Hi package num UE392706909US consisting of Guitar Pickups has been stuck at delhi sorting center from Aug 10th, 2021 and no update on it since then. How long will it take to deliver to Hyderabad or clear the package. The tracking shows it is delhi sorting center package radar website and cant see any details when i try to track it in india post website. The complaint board numbers are
not working. Please help me through this issue

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4:53 am EDT

India Post / Department Of Posts Consignment stuck at

Hi,

My consignment EK091464195IN is stuck at "item bagged" state since a week. It contains certain time critical documents. Can you please let me know the status and approximate delivery date?

At least let me know if I can collect my package from Mumbai EMS facility. I need those documents to confirm my admission at Georgia Tech university at the earliest.

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9:11 am EST

India Post / Department Of Posts Register post acknowledgement card not received till date

I sent Register Post on 08.01.2021 at anakaputhur(600 070) to theni(625531) till now ididnt receive acknowlegdement ..
From Address : Ramnagar south, Madipakkam- 91.
with acknowledgement card only i sent register post.
My receipt number for tracking No: RT314726241IN Kindly track and get me acknowledgement form.
When tracking it shows delivered to person but i need acknowlegement to submit in court.
In tracking it shows some where in virudhachalam. Please help me to get a acknowledgement.

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10:37 am EDT

India Post / Department Of Posts I am complaining regarding delay of service

To
The Postmaster General
Indian Postal Service.

I am sorry to draw your attention to the declining trend of our postal services. Many are the ills which of late have afflicted my postal service delayed and irregular delivery and so on. It is also a general complaint that my letter tracking No. EE499304505IN has been posted on 24th February 2020 by the Indian peed Post, and that is an Affidavit of very urgent which affects my service if delay. Till today i.e 10th March 2020 I did not receive my letter, so if things go wrong on my service I will file an FIR and go for further process as I will be discontinuing my service due to delay of my documents.

I would feel obliged if you can kindly look into the matter and take immediate remedial measures to locate my missing letters.

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10:01 am EST
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India Post / Department Of Posts postal department gave wrong information

Sir in early days all letter came to my address, now A very important letter which send by SPEED POST BY EDEN REALTY SOLARIS returned to them due to wrong PINCODE 712708 WHICH STATED BY ESPLANADE POST OFFICE, which statement is incorrect . Please do necessary steps .
My address which Mentioned " SOUMYA BHANDARI C/O Late AJIT KUMAR BHANDARI Village and Post Garalgacha, District Hooghly, Garalgacha Radhaballav Pad, Police Station Chanditala, Near Surobala Vidyamondir, Pin 712708.
Tracking number Given by them EW078246783IN
Sir previous days AND NOW ALSO All letter which I collect in Same address by Speed Post AND What happened now for that PIN CODE is not found I don't understand the issue .
I DO GIVEN COMPLAIN TO POSTAL DEPARTMENT DOCKET NOS. VIDE [protected] AND [protected] AND today replied by them the PIN CODE OF GARALGACHA HAD BEEN CHANGED FROM 712708 TO 712311, BUT SIR I WANT TO INFORM YOU THAT 712311 IS THE PIN CODE OF DANKUNI POST OFFICE, I ALSO INFORM YOU YESTERDAY ALREADY A LETTER DELIVERED TO MY PIN CODE 712708 VIA SPEED POST FROM LIC CITY BRANCH
So I request you to please take necessary steps and expect A feedback from you

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12:19 am EST

India Post / Department Of Posts product not delivered

I have placed an order on amazon and they have sent it through the india post on 11/12/18. Its tracking number is AW209826417IN. The product is not updating its status again since 11/12/18 at 19:45:13 from NSH Kolkata Airport saying it is despatched to Imphal. the delivery due date is over. So please do help me out with the product. Has the product been lost or ?

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5:35 am EST

India Post / Department Of Posts I am complaining about two speed post articles meant to be tender documents having financial documents in form of bank drafts in it

The information is listed para wise for to the point understanding :-
1. Date Of Booking : 11Dec 2018 ( For Both )
2. Consignment No. EE [protected] IN & EE [protected] IN
3. Booked from:- Post Office at NANAK NAGAR, JAMMU ( J & K )- 180004
4. Contents Of Parcels:- Tender Documents in almost A4 size Envelops ( Both) even little bigger than A4 size paper alongwith Bank Drafts meant For tenders.
5. Name Of Consignee As On Envelop :- The Manager ( Procurement)
C & P Complex, Parbati III Power Station, BEHALI ( LARJI) Distt. Kullu PIN 175122
6. On Postal receipt PIN found Printed by the Booking Clerk
7. Status As on Date :- Showing only dispatch till Ambala and thereafter no track
8. Remarks :- The consignee confirmed today i.e. 21 Dec 2018 that the tenders sent by post have not been received by them and as result the tenders stand rejected causing me financial loss with imminence of losing bank drafts which are in it.
9. Request:- the parcels be tracked on PRIORITY to avoid litigation with claim of recouping financial loss to us plus mental harassment.
VERY POOR SHOW ON THE PART OF INDIAN POSTAL SERVICE TO WORK LIKE THIS.
10 Name of Consignor :- P S MALHOTRA, Prop. P R S ENTERPRISES, 68 A, Small Plot, Gandhi Nagar, Jammu ( J & K ) 180004.
e mail [protected]@gmail.com
mob [protected]

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5:31 am EDT

India Post / Department Of Posts not delivering parcel

Hello,
I have filed the complaint against delay in delivery. My parcel (pan card) was coming from the nsdl pune.
They have close the complaint but I didn't get my parcel here in the shipping address as I mentioned.
Even I have checked the parcel by the tracking number. And it get return to mumbai head office of nsdl.
I am from umaria district madhya pradesh. And post office nearby me are providing really bad service. Because I
Have mentioned my proper address and even my contact number as shipping address. They dont even contact me and
Send back my parcel to mumbai head office. I dont know what kind of shipping services provide by india post. Not
Even taking any action what I have submitted in india post complaint portal.
I have called the complaint board 3-times to get the information about it.
But they told me that it will get resolved with in 2 days. And now its being 2 week to
Complaint but I didn't get the parcel.

Regards
Ranjeet kumar burman
Umaria district
Madhya pradesh

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12:40 am EST
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India Post / Department Of Posts Delay in delivery of speed post

Dear Sir/ Ma'am,
I posted a consignment through speed post by India post on 14-01-2017.
I was told by post office that my Speed Post No. ( EI519976785IN ) will reach its destination by Tuesday 17-01-2017. But it is still not delivered, from last 3 days status is same, But not delivered in M&M Chakan.
I complained on India post website also but with no avail.
Please find attached tracking details & complaint details.

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5:24 am EDT
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India Post / Department Of Posts Delivery of speed post

The post man does not do their job honestly and sincerely. They are getting salary free of cost. Out indian post office is spoiling culture of India. Where Modi ji is concentrating on digitizing India there these corrupted Govt persons pushing our country in mud of corruption.
I looking frustrated because i am facing issue while dealing with these. They are good for nothing. Either because they are SC/ST and got govt. job without any hard work and now they are raising more corruption in India. I know nothing will improve and but i would like to share the name of corrupted people and department and my experience that how badly these post office guys are doing their job.
Why i am that much frustrated. I would like to share now:-
I had to recieve one passport at my home. It is planned to reach from Gurgaon Sadar Bazar post office pin code 122001. The post man Rakesh (mobile number [protected]) reached at my home. I was at office and my wife was at home. He didnt give that parcel to her and tell that ask your husband to come to post office.
I visited their and then he gave me. Why he didnt deliver that at my home while my wife had all the documents with her. Let me tell you. Actually he asked me bribe when i went to post office to collect my passport. I shouted and get that without giving him bribe.

Now how he can take the revenge. This is not a single person tasks. The entire post office is supporting each other in bribe. THere is no use to complaining to head master of post office because he also wont be able to resolve your query.
Now for taking revenge, this time my wife passport was planned to deliver and when we got the message that it is dispatched from passport office. I myself went to post office but the delivery post man was not found in post office till 9AM. This shows that they are even not punctual at their office. After that i wait for two days at home and that person neither come to my home nor call me. THe post man directly updated the status that the house was found locked. WHile on both the dates i.e. 2nd Sept and 3rd Sept i was at home from 5PM continously. He mentions at 5:45 PM on 2nd Sept and 6:00 PM on 3rd Sept the house was locked which is incorrect. Also they mentioned that intimation served but actually no intimation is served.

How pathetic this department and their service is. When we call on their customer care they ask to visit the post office. Neither post man pick call( Rakesh [protected]) because phone is always switched off. Either its incorrect or intentional. This number is received from head post office of sadar bazar at gurgan pin code 122001. If number is incorrect then why it is not updated in their record. Why post man cannot call us and confirm our timing to be available at home. WHy post man is not genuine and visit hme and delivery important things on time.
THese all questions answer is single i.e. because they want corruption. THey want money for delivery passport. There is lot of corruption at small jobs and no one here who could listen to us who is suffering from this corruption. For post office neither i can complain in post office because they dont hear it. Nor in police station. Neither there is any customer care who can log the complaint. There are thousand of way to deal with it but our corrupted people don't want to implement that.

I request PM Modi ji to close this Post office govt. services and instead of that just privatise these department and see how honestly and hard working these guys are. Digital india can be achieved only and only by privatisation. These govt. servants are just a crap on our country.

Regards,
Ajay

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9:07 am EDT

India Post / Department Of Posts Article got Stolen

Hello Sir,

This is Ashish Chouhan from Bangalore, I had booked one speed post consignment EK580436714IN on 1st Aug. 2015 from (Koramangala VI block) to Thandla(457777) but when parcel got delivered article was missing in box. I had checked the tracking ID for the status ans i was showing that article was there in Bangalore it self for 4 days, it took 11 days for delivering the consignment on final destination, that too with article missing. I am attaching the Speed post booking receipt, tacking status screen shot and Mobile Bill.
Kindly help how can i track and get the refund for my lost. Post office department is telling that electronic goods prohibited in speed post, then why did they booked at the first time.

Please reply what action can be taken for it.

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9:23 am EDT

India Post / Department Of Posts Fake insurance agent and sender

i have seen an add of note 3 with gear on olx then i contact that persl pause my parcel and with out leting me know he pause the parcel then i go call to that insurance person he said that you parcel is pause and when i asked that insurance person for my tracking id he said that we dont have tracking id so i think to cancel the deal and deal is of 13 thousand, so i call to dr ghosh i request him to give my money back but heis not giving my money back and saying only thing that give my rest amount give my rest amount, i fed up i send him rest amount but after then he block me on whatsapp and not reciving my call also the dr was bungali and that insurance person was also bungali and insurance person tell me that ems will give me money if i didnt get my parcel and they together make a game i have that dr ghosh no call records and whatsapp chats messange and sbi bank recipts and ems insurance person no also
dr ghosh [protected], [protected], [protected], [protected] address aloke hospital, qno-32a near main bazar, mahabaleshwar, on on whatsapp heis name is dr bubai ghosh he told me that u send me money by sbi cdm as conformation then i will send you courier recipt first i sent him 1000 as a comformation after that he send me ems speed post recipt to me this happen on 15th of august after that next day i had a call of person he said that he is a ems insurance agent he takes my insurance y my deal with that dr. is i will pay him half then after getting my parcel i wilnumber which is on that ems speed post recipt and conform my adress anl pay him rest amount but on 17th of august the dr msg me and said that i want my rest amount then only i will send u parcel otherwise i will pause my parcel and with out leting me know he pause the parcel then i go call to that insurance person he said that you parcel is pause and when i asked that insurance person for my tracking id he said that we dont have tracking id so i think to cancel the deal so i call to dr ghosh i request him to give my money back but heis not giving my money back and saying only thing that give my rest amount give my rest amount, i fed up i send him rest amount but after then he block me on whatsapp and not reciving my call also the dr was bungali and that insurance person was also bungali and insurance person tell me that ems will give me money if i didnt get my parcel and they together make a game i have that dr ghosh no and ems insurance person no also
dr ghosh [protected], [protected], [protected], [protected] address aloke hospital, qno-32a near main bazar, mahabaleshwar, 412806
ems insurance person no- [protected]

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10:46 pm EDT
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India Post / Department Of Posts Claim amount not received yet

Respected Sir/madam,

My grandfather has expired on 28 February, 2013. He was having post office saving account with post office situated in Village.: Baijabari, Raunapar, Azamgarh, Pin code: 276122. Saving A/c No.: 988336 Account Holder Name: Shivnath Gupta.

We have submitted all the relevant documents to claim the amount whatever he was having in his account on 17th June, 2014. But till today we have not received the same. Whenever we are asking for the same from our postmaster, he always says that it has forwarded to the concerning department. As the time passes on I have given a complain regarding the same and i have received the reason for the same through letter which is surprising us that 'Your documents has lost by 'Shree Bhuvan Prasad Singh'.

and the concerning department is asking to submit the document again, but we have submitted the original copy of passbook and other documents.

My simple question is that why those people were saying that it has forwarded to the concerning department which is actually lost, and for the same they had not informed us.

We don't have any think now, if you have any doubt you can do inquiry for the same from our village that my grandfather is died.

I request you please settle this issue as early as possible.

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7:57 am EDT
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India Post / Department Of Posts non delivery of article

Respected sir i have not recived my speedpost no Eu674063565in booking on 06 02 2015 from Shamli to Samba. Complaint no [protected] registered in shamli post office from four months but no response. Ghaziabad and jammu offices has harras me from last four months. Pls take strict action on this offices to verify my complaint

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puneet arora
, IN
Jun 03, 2016 8:17 am EDT
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on 11.08.09 packet was deposited at delhi for haridwar as per TAT PAcket has to be deleiverd has to be deleivered today itself but same is stuill lying with DELHI Segment which ennunicate TAT is missed.

along with that we want to bring to the notice that at the time of accepting Officer of Inidan POost said " ho sakta hai ye packet ghum jai(lost in transit)

these are the services offered by our Government only one thing i want to circulate

Never ever use services of indian post they are Rbbers

I
I
ILYAS FAROOQUI
, IN
Oct 13, 2011 12:09 pm EDT

The Postman of Delhi Malka ganj areea does not deliver my magazines at my home in A-502, SANGAM PARK, RANA PRATAP BAGH, DELHI-110007 and his Ignoranc and rude behavoiur with me. He throws the Magazines in common stair case used by 8 houses. Three of my magazines (Inside Outside) have gone missing (undelivered) due to his callousness.

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bir bhadra kumar
, IN
Nov 13, 2011 4:03 am EST

i have book a speed post registry on 03-11-2011 from dlw post office pin no-221004 to pune pin no-411007.but so far it has not reached.tell me the actual position of registry. my complain no-[protected]

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4:10 am EDT

India Post / Department Of Posts package held at customs

Respected sir/ madam: I'm Dr Naveen Awate I had ordered few products from bodybuilding.com Nevada USA on 29th April 2015 but it's held at customs from 13th may 2015 till now, I don't understand what the problem is my order reference no is [protected] and tracking no is GM555115659112467512 it was to be delivered at kolhapur Maharashtra India 416003.I have contacted the sender and they are saying that further detail and assistance will be provided by post office and post office is saying they cannot help.

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Daniel Atkins
Waterford, IE
Dec 08, 2021 12:05 pm EST
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I sent a parcel (registered) from Ireland to my daughter in Kolkata but customs has held it with no reason given. The registration no. is RL [protected] IE. Please advise what i must do to have this parcel cleared so that my daughter receives this parcel before Christmas.

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roop kaur
, US
May 05, 2021 10:04 am EDT

EMS Speed post very bad service.im send to parcel Malaysia to india last month 19/04/202)1
BUT now my parcel Mumbai. I cannot found my parcel now. Boz no body listen.i call this number +[protected] this guy told me send me your debit or atm card.n after this your problem solve.biz I'm not fast times to send parcel in India..I'm send so many time.no body like this talking. Plz found my parcel.MY TRACKING.NO EE060114756MY. TQ TQ

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7:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

India Post / Department Of Posts Non-delivery of post items by the area postman

Sir/Madam,

Most humbly and respectfully this is to let you know that I am a resident of: C122/A, Third Floor, Nishat School Lane, Gali 9, Before SBI ATM, Near Riaz Medical, Okhla Vihar, Jamia Nagar, New Delhi- 110 025, since last two years but not even a single time we received our post in our letter box or in hand at our resident. We have never received any general posts and
for registered and speedposts (when we come to know from the sender) we have to first contact the postman and then have to visit his convenient place to receive that. Even he didn’t pick his mobile, regularly keeps off and in the post office he is regularly absent (even today and mobile off). So many times our works have been damaged because of this and so many arguments took place. Concerned to last incident, an educational document has been delivered from IISc, Banglore on 11-03-14. We received the mail from there. They are unable to provide the registry number because of division of labour and rush. And till today we haven’t received the registry. Called so many times but didn’t pick the phone. Visited post office, found absent again. Met postmaster, he even called but mobile was absent. The condition is throughout the region of Pocket C, Oklha Vihar, Jamia Nagar, New Delhi.
Please do the needful activity so that we can get out posts and documents on time. Please help us. Thank you.

Postman name- Mr Jagpal, Mobile- [protected]
New Friends Colony Post Office, New Delhi

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12:30 am EST
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India Post / Department Of Posts Parcel not received - pending customs inspection

Hello,
I had ordered a product from HongKong and I have been tracking the product on the Hong Kong Postal Website everyday from the time it was posted.

For the last 8 days, the product has been in some customs office ( I do not know which one) and the status of the shipment on the hong kong post website says, "pending customs inspection at the destination as of 23-Jan-2014."

My Tracking number is - RC094722645HK

I am clueless as to which city's custom office/ post office is my parcel present in and whom to contact to get it delivered to me.

Can you please help me out here.

Warm Regards
Dnz

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CustomsIdiots
, IN
Mar 14, 2014 1:53 pm EDT

Any luck with the parcel yet?
Did you receive the parcel or was it returned?
Customs in India seems to suck big time. Hopeless employees.
Speedpost website says that they have no information yet about the parcel while the hongkong website says that your parcel is in transit in India.
Fingers crossed

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India Post / Department Of Posts contacts

Phone numbers

1924 1800 425 2440 More phone numbers

Website

www.indiapost.gov.in

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