The complaint has been investigated and
resolved to the customer's satisfactionResolved UPS Basic — poor service
resolved to the customer's satisfaction
I just bought something online and the company I bought the items from chose to ship the items by UPS BASIC. I tried to track my package online but there was no delivery date listed.
I called UPS and was told by one of their Agents that UPS BASIC will ship a package part of the way then hand off delivery to the UNITED STATES POSTAL SERVICE to complete delivery!
This is the most ludicrious things that I have ever heard!
Why does UPS even bother to get involved with delivery in the first place if they don't intend to complete delivery!
We all know about the Postal Service and package delivery!
WHAT A JOKE!
UPS HAS LOST THEIR CREDIBILITY WITH THEIR CUSTOMERS if they think this is good service for the public!!!