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UPS
customer service contacts

UPS
customer service contacts

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1786 complaints
202 resolved 1584 unresolved
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UPS headquarters

55 Glenlake Pkwy NE
Georgia, Atlanta 30328-3474
United States

UPS phone numbers

+1 800 742 5877
(USA)
USA
108 69
+1 800 782 7892
(For International Shipping)
For International Shipping
3 6

UPS website

What category is UPS related to?

UPS is related to the Movement & Delivery category.

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Overview of UPS complaint handling

1785 UPS reviews first appeared on Complaints Board on Jul 20, 2006. The latest review customer service/complaint department was posted on Jun 23, 2022. The latest complaint delivery truck damaging driveway was resolved on Dec 28, 2019. UPS has an average consumer rating of 1 stars from 1785 reviews. UPS has resolved 202 complaints.

Is ComplaintsBoard.com associated with UPS?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with UPS Customer Service. Initial UPS complaints should be directed to their team directly. You can find contact details for UPS above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about UPS. Discuss the issues you have had with UPS and work with their customer service team to find a resolution.

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Latest UPS’s complaints

L
12:48 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

UPS - Delivery

My delivery was delayed by three days even thought it was promised to be the fastest one. They kept changing my zip code over and over again without any reason since I’ve never had problems with it before. Then on the actual delivery date they drop of one of my packages and leave a note about the second one. Nothing on package tracking did tell me I had to...

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K
8:50 am
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

UPS - customer service/complaint department

A fraudulent account was created with my information at a UPS store in Broken Arrow, OK on 5/30/2022 and I received a bill for a shipment I didn't make. The complaint department rescinded the charge but refuse to take action against the account. With the account still in good standing, I can receive more bills for shipments I didn't make. I asked them to...

Read full review of UPS
U
11:34 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

UPS - Bad driver and seattle hub supervisor is rewarding him

S notices saying we weren't home, yet never knocked and never rang doorbell. 4. I showed him my NOTICE one day when I was helping a disabled NAVY SEAL. Driver said: WHAT ABOUT IT? That's weird because it was a small package still sitting on his truck and he refused to hand it over. 5. He started filling out UPS notices in his truck and claiming we agreed...

Read full review of UPS
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