The complaint has been investigated and
resolved to the customer's satisfactionResolved UPS — Harassment
resolved to the customer's satisfaction
Inside UPS - What did brown do for me?
As a former employee of UPS, I felt a compelling urgency to write this letter about discriminatory and harassing work conditions that are practiced and tolerated by management within United Parcel Service Company.
There is an individual - known within the organization as the hatchet-man - who worked/works as a Division Manager for UPS buildings: DC, Springfield, Newington and Alexandria. On a daily basis he singles out and viciously targets, African-Americans, Hispanics and female staff. He verbally intimidates and threatens the jobs of his subordinates, undermines their efforts to complete assignments, belittles them in front of their colleagues and staff. His behavior in formal settings such as meetings has been witnessed to escalate and cause stress related medical symptoms in staff. The list of people he harassed over several years is enormous. . His actions have been reported yet continue to go ignored by his superiors, HR and top management. In fact, his interrogational style is supported as hardnosed and effective. He is allowed to discriminate against whomever he wants because he has no direct oversight. Projects have unreasonable timeframes for completion and outcomes. His behavior is vindictive, and personal attacks are implemented against those who do not conform to him. Information is not effectively communicated so that you are not informed about changes in meetings or deadlines and then he uses public forums to ostracize lower level management staff. Personally, I have required return visits to my physician who considered returning me to medical treatment for hypertension during my length of time working there. These harassments are documented with HR and UPS Employee Complaint Line. Although many people have complained - including myself, repeatedly - nothing has been done about this person. I know that my complaints led to my termination, but no matter how much I complained to HR I was never heard; my cases were never investigated. I was subsequently terminated by the organization and denied unemployment in November of 2008 for an offense the organization categorized as grounds for dismissal and refused to allow mediation.
When people like this individual are allowed to rule as he does, it creates a fearful and abusive environment. I witnessed it first hand and feel it is important to expose the truths about such happenings because people - who are afraid to loose their jobs or to speak out - are still being abused by his actions. My constant complaining led to my termination and no investigation was ever conducted on my behalf. I have sent complaints to the UPS complaint Line and EEOC to report such happenings but no action was taken to resolve this. I know these actions continue to go unmonitored, therefore, I want others to be aware that this oppressive behavior affects the daily lives of those persons suffering at these locations.
When I applied for employment at UPS, I came on board with an extensive background (26+ years) as a Computer Programmer. I was told that I had to earn the IT jobs and had to take a series of tests to qualify for an available position after a year with the company. In the interim, I worked as a package scanner making $9.00/hr. After a year, I tested for management and wrote a letter to the head of Human Resources stating my expectations and goals. Each year as required, I wrote a letter requesting the opportunity to be considered for a position in the area of my expertise but did not receive a response. When I questioned the rationale for not being given the opportunity to be considered as a candidate for positions in the informational technology division I was informed by HR that they are "special jobs" and not everyone has the qualifications as a candidate. I further asked if all candidates with a background in Computer Science have to start as non-technical worker before they could transfer, I was not given a definite answer. In response I forwarded this question to EEOC to investigate. As of today, I have not received a response.
I, like many of his other victims, are not getting the help or support we need to stop this type of behavior. I realize UPS is a private company and they can select whomever they choose but I feel that without having been informed of their policies or protocols in writing, as well as verbally by the human resource department I question the integrity of this practice and I have been denied my right to opportunities. It is my expectation that those responsible for regulating unfair practices, such as the Department of Labor, should do something to assist a person that was obviously harassed and discriminated against. I intend to send this letter to all that will listen until I am offered an appeal.
Please note that I have a list of persons willing to testify and persons who were abused mentally and quit rather than deal with the company unjust politics. Also, since I worked as a Safety Specialist for the company I have knowledge and witnessed violations of OSHA laws in which many of the documents that OSHA reviews were falsified to appear compliant. I can easily prove this information since I maintained the books and witnessed such activities.
There are so many truths that should be exposed about UPS, harassment/discrimination and noncompliance that strongly exist and are not being addressed.
I look forward to intervention to take place on my behalf and those who remain at UPS.
Lawanda R. Davis
[protected] (cell); [protected] (work); [protected]@aol.com