CB Parcel Delivery Services UPS Complaints #702-721

UPS review: damaged lotion delivered.

KMS925 of Melrose, US

Aug 30, 2019 5:59 pm UTC

I ordered expensive face lotion and cream which, to my dismay, was delivered damaged by UPS. Upon opening the box, the cream was everywhere. Upon calling UPS to inquire, a person by the name of James told me to order another one and get over it. He then proceeded to hang up on me. I want my money back and I want a replacement face lotion sent to me, undamaged this time.

UPS - damaged lotion delivered. - Photo 1

View 0 more photos

0 comments

Add a comment

UPS - The truth about ups 383

UPS - I hate ups - the worst shipping company! 106

UPS - Poor service 24

Resolved

UPS - Harassment 39

Resolved

UPS - On hold for an hour to resolve issues 79

UPS - Driver retaliation and managers belligerent behavior, ups customer service failure to address and rectify 1

UPS - driver

UPS - my ups driver 1

UPS - package lost 1

UPS - ups driver 1

View all UPS reviews and complaints

UPS Contacts

UPS phone numbers

+1 (800) 742-5877

Click up if you have successfully reached UPS by calling +1 (800) 742-5877 phone number 10 10 users reported that they have successfully reached UPS by calling +1 (800) 742-5877 phone number Click down if you have unsuccessfully reached UPS by calling +1 (800) 742-5877 phone number 55 55 users reported that they have UNsuccessfully reached UPS by calling +1 (800) 742-5877 phone number

USA

+1 (800) 782-7892

Click up if you have successfully reached UPS by calling +1 (800) 782-7892 phone number 0 0 users reported that they have successfully reached UPS by calling +1 (800) 782-7892 phone number Click down if you have unsuccessfully reached UPS by calling +1 (800) 782-7892 phone number 0 0 users reported that they have UNsuccessfully reached UPS by calling +1 (800) 782-7892 phone number

For International Shipping

+1 (502) 835-5471

Click up if you have successfully reached UPS by calling +1 (502) 835-5471 phone number 0 0 users reported that they have successfully reached UPS by calling +1 (502) 835-5471 phone number Click down if you have unsuccessfully reached UPS by calling +1 (502) 835-5471 phone number 0 0 users reported that they have UNsuccessfully reached UPS by calling +1 (502) 835-5471 phone number

Talent Acquisition Specialist

+1 (650) 604-3268

Click up if you have successfully reached UPS by calling +1 (650) 604-3268 phone number 0 0 users reported that they have successfully reached UPS by calling +1 (650) 604-3268 phone number Click down if you have unsuccessfully reached UPS by calling +1 (650) 604-3268 phone number 0 0 users reported that they have UNsuccessfully reached UPS by calling +1 (650) 604-3268 phone number

Special Projects Manager

+1 (516) 404-8466

Click up if you have successfully reached UPS by calling +1 (516) 404-8466 phone number 0 0 users reported that they have successfully reached UPS by calling +1 (516) 404-8466 phone number Click down if you have unsuccessfully reached UPS by calling +1 (516) 404-8466 phone number 0 0 users reported that they have UNsuccessfully reached UPS by calling +1 (516) 404-8466 phone number

Assistant Director Of Accounts

More phone numbers

UPS emails

custsvcinen@ups.com

100%
Confidence score: 100%

Support

UPS address

55 Glenlake Pkwy NE, Atlanta, Georgia, 30328-3474, United States

UPS social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 30, 2026
View all UPS contacts