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Skynet Worldwide Express Customer Service

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Complaints351
Pending0
Resolved3

Skynet Worldwide Express

SkyNet House, 18 -21 Pulborough Way
Hounslow
United Kingdom - TW46DE

Customer Support Phone Numbers

1800 103 6354(India) 8 13
+44 208 538 1988(United Kingdom) 7 10
+1 718 470 2126(United States) 3 4
+1 905 677 2299(Canada) 3 3
+61 283 378 892(Australia) 5 1
+64 212 442 441(New Zealand) 3 0
+43 316 683 2220(Austria) 2 0
+33 141 662 828(France) 2 1
+49 694 269 3360(Germany) 2 3
+39 258 010 800(Italy) 1 0
+31 204 073 100(Netherlands) 2 0
+47 22 907 410(Norway) 1 0
+351 219 490 100(Portugal) 2 0
+7 495 785 4478(Russia) 1 0
+34 917 461 920(Spain) 1 0
+46 184 725 215(Sweden) 2 1
+41 448 773 828(Switzerland) 3 3
+60 356 239 090(Malaysia) 41 186
+63 28 250 100(Philippines) 5 5
+65 69 080 210(Singapore) 3 0
+971 42 826 555(UAE) 1 3
+54 800 999 1479(Argentina) 2 0
+55 113 856 0299(Brazil) 1 1
+52 11 077 508(Mexico) 2 1
United Kingdom 
  • Unit 4, Metro Triangle, Mount Street, Nechells, Birmingham, B7 5QT
  • Unit 2, St. Catherines Industrial Estate, Whitehouse Lane, Bedminster, Bristol, BS3 4DJ
  • Unit 14, Pacific Way Business Park, Pacific Road, Cardiff, CF24 5HJ
  • Unit 1, Ashley Industrial Estate, Elmfield Road, Morley, Leeds, LS27 0EL
  • International House, Ledson Road Wythenshawe, Manchester, M23 9LP
  • Unit 25, Riverside Court, Newburn Haugh Industrial Estate, Lemington, Newcastle, NE15 8SG
  • Unit 2, Rawson Street, New Basford, Nottingham, Ng7 7FR
  • Office D, Fernacre House, Budds Lane, Romsey, Hampshire, Southampton, SO51 0HA
  • Unit E4, Brooklands Close, Sunbury, London, TW16 7DX
United States
  • 8601 NW 27th Street, Doral, FL. 33122
  • 153-40 Rockaway Blvd, Jamaica NY 11434. United States 
Canada
2299 Drew Road, Unit 35 L5S 1A3, Mississauga, ON, Canada

Australia
2-4 Bradford Street, Alexandria Nsw, Australia 2015

New Zealand
71G Montgomerie Road Airport Oaks, Mangere, Auckland 2022

Austria
Industriezentrum Niedersterreich SdStrae, 1 Objekt 50 2351, Vienna, Austria

France
50 rue Ardoin - Parc des Docks - Bat 567 B C 93400, Saint Ouen, France

Germany
  • Adam-Opel-Strasse 14 - 60386 Frankfurt - Germany
  • Behringstr. 10 – 82152 - Planegg, Munich - Bavaria - Germany
  • Mathias-Brüggen-Strasse 122, 50829 - Cologne - Germany
  • Dieselstrasse 27, D-49076 Osnabrück - Germany
  • Oberhausener Str. 11 D-40472 Düsseldorf - Germany 
Italia
Via Lirone, 2 Milano, 20068 Italia

Netherlands
Bornhout 15, 1046 BE Amsterdam (Westpoort 4523)

Norway
Brns Nringspark 2019, Skedsmokorset, Norway

Portugal
Zona Indurtrial Da Granja Armazm D19 2625-607, Vialonga, Portugal

Russia
4 Marshala Zhukova St., 123995, Moscow, Russia

Spain
  • C/Prat de la Manta, 14. L’Hospitalet de Llobregat. CP: 08902
  • C/ de las Rejas, 11 F. Madrid. CP: 28022
Sweden
verby Grd 755 92, Uppsala, Sweden

Switzerland
Neugutstrasse 16, Postfach 530, CH-8304, Wallisellen, Zurich, Switzerland

India
 
Gala 5/6, New Tej Park Indl Estate, Behind Lathia Rubber, Off Saki Naka - 
Kurla Road, Opp Maharaja Hotel, Saki Naka 400072 Mumbai Maharashtra India

Malaysia
№ 4 Jalan SS13/5, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia

Philippines
Bldg 2, Units 3 4, Oyster Indl. Complex, NAIA Avenue 1700, Paranaque, Philippines

Singapore
9 Changi South Street, 3 Cargo Lift One, Level 2, 486361, Singapore

UAE
Airport Road, Showroom № 2, PO Box 8523, Dubai, UAE

Brazil
Rua Jaguarete, 347, Casa Verde, Sao Paulo, SP CEP 02515-010

Mexico
Av. Insurgentes Sur 1647, San José Insurgentes, 039000 Ciudad de México, CDMX
Plus

Skynet Worldwide Express Complaints & Reviews

Skynet Worldwide Express / parcel of ladies dresses

Si
Jun 29, 2019

I booked my parcel on 15 june in lahore...I first call the skynet representative to hold my parcel on 16 June and checked status of my parcel ...it was in Lahore at that time ...but the people of skynet are so irresponsible that they did not register my request of holding parcel...

Skynet Worldwide Express / 056489902280

Sa
Jun 08, 2019

I am extremely disappointed in the awful customer service I have received from Skynet in Dubai. My Asos parcel arrived at the hub on 31st of May so I called and asked if it could be delivered on the morning of Sunday 2nd June as I was flying out to Singapore for a week that evening. I was told...

Skynet Worldwide Express / services and work attitude problems

Sa
Jun 08, 2019

I send a parcel to my customer from China cooperate with skynet. Then my customer till now not yet received her parcel but its stated delivered. My customer did not track until recent since its from China and she thought it might takes some time. Then we call Skynet PDN. They did not...

Skynet Worldwide Express / shipment and delivery

Ya
Jun 07, 2019

On 17/05/19, I ordered 41 lipsticks on kiko's official website, and I paid £91.80 by credit card. The order number was 007390027831. The status of my shipment reads "delivered" on 23/05/19. My parcel was signed by a person named Ahmad who is not the apartment staff or my family and friend...

Skynet Worldwide Express / failed domestic delivery.

Sh
May 31, 2019

I brought the domestic item (25.5.19) from lazada (LAZM9001143326) and the seller just located at Nilai, Negeri Sembilan and I checked that item reached to the Nilai Sorting Facility on 29.5.19. Firstly on 30.5.19 they send the items to wrong branch-Kajang and give reason shipment delay...

SkyNet / my package from pakistan to australia

Na
May 27, 2019

I have sent a package to Australia from lahore pakistan on 20/5/2019 They told me that ur package will be deliver with in 4-5 working days On Sunday it is delivered on melbourne hud but not deliver on location. We dont have any contact number to ask someone. The number of Australia you provided...

Skynet Worldwide Express / delivery service

Mi
May 24, 2019

As per mention, received a call and stated the parcel will receive before 12 pm, so i appointed someone to stay at home just to receive parcel, however after around 6 hours of long wait, dont get a thing yet ! if you cannot delivery within the time frame please do not commit to customer...

Skynet Worldwide Express / horrible service

Sa
May 15, 2019

I sent a parcel for delivery on 9/5/19 It was only delivered on 14/5/19. Your delivery facility when contacted was utter rubbish... when I said I wanted to complain about your slow service she hang up on me and I immediately call back no one pick up. I communicate with your subang office...

Skynet Worldwide Express / bad manner delivery

Ri
Apr 16, 2019

you have a dirt in your company. we pay the service we dont pay the bad manners people. if he is not the one who cannot solve then he must refer me to other person that can tell me exactly what is happening and where is my important document. but he provide me disgusting and using me some...

Skynet Worldwide Express / sending package without notifying, simply left in front of house

Yf
Apr 11, 2019

The status is already updated to Delivered. But none of my family members get notified or get notified when the people send the package. He just simply left my package outside my house, nobody found that until the next morning. How if my package get stolen? Even in the tracking statu...

Skynet Worldwide Express / 056480593315

Al
Mar 03, 2019

After receiving a message being asked to pay a tax for my shipment, I called skynet to refuse this shipment and ask to send it back. After 2 weeks I got a new message informing me that my shipment it's expected for clearance in 1-2 days so I called again to ask them to send it back ASAP...

Skynet Worldwide Express / not responsible

Fe
Mar 01, 2019

Hi dear all, My booking number lazm9000981084, please find the attachments, they said will delivery by today (01.03.2019) this boy have call my boss when early morning (012-7967811) he said will delivery by today, but until now we still haven't receive the goods, I also call many...

Skynet Worldwide Express / express service that is taking 4 days to be collected

Wa
Feb 28, 2019

Package has been booked for express collection on monday 25th of february and must be delivered in humansdorp and been paid for as well is taking 4 days to be collected. Phoned every day since tuesday to try and found out when the package will be collected and every time skynet transfer...

Skynet Worldwide Express / service (unethical behaviour by skynet staff)

Di
Feb 27, 2019

On 26/2/2019 (calltime around 5pm) I had called customer services regarding my parcel order from lazada (lam9000976268), according to your customer service they informed us that the address is wrong, as customer customer your staff should treat client politely but instead she keep...

Skynet Worldwide Express / car accident

Za
Feb 13, 2019

Very dissappinted with one of skynet driver. He had bumpped on my car and just leaved. Very irresponsible driver. Should stop and make things clear rather than just went off. Date: 13/2/19 (Wed) Time: around 1820hrs Location: Tesco Cheng traffic light Driver: malay male, bald head, not sure...

Skynet Worldwide Express / delivery service for parcel 238775175516

Po
Jan 26, 2019

The delivery personnel never come to my house and claimed that consignee not at home. Please make sure the person in charge has delivered his service before leaving any message to claim that the consignee is not home. He never try to reach me through phone call or short message service...

Skynet Worldwide Express / package

La
Jan 25, 2019

Hi good day... Im complaining about the package that they send to me because they are asking a money to pay for it trough western union... But I told to them that package has already paid., they told me that they will hold that package bec., there is money inside... They are going to send...

Skynet Worldwide Express / they could not find my item

Er
Jan 17, 2019

It has been 27 days and I am still waiting for them to call regarding my item. If they have lost it, then just tell that they have lost it. I want compensation. That is all. Why would they keep me in the dark? Nobody is trying to solve the problem that they created at first. I assume that...

Skynet Worldwide Express / failed domestic delivery

Fi
Jan 16, 2019

Waited 5 days for domestic delivery. Malaysia is really not that big. Paying price for express delivery yet what I get is normal slow delivery service which is less than half the price for other company. Called skynet on the 4th day to arrange a delivery on the 5th day, the staff agreed...

Skynet Worldwide Express / unprofessional customer service

Ro
Jan 10, 2019

Thank you for ruining my entire day to the lady that I spoke with!!! Today morning I called your customer service for some parcel enquiry. I get to speak with a lady name bella. The worst customer service experience I ever experienced. All her inappropriate tone, sarcastic language, bunch...

Skynet Worldwide Express / barang yang sampai tertukar

Nu
Jan 08, 2019

Saya adalah sender kepada barang yang dikirim beralamat di= nurul asyhira mastari, sk batu muda, ppr batu muda, 51200 kuala lumpur. phone number 0183296453. Manakala penerima pula adalah siti aminah binti ibrahim ● no 215 blok 9 jln rusa 2 Felda simpang waha 81907 Kota tinggi johor ●...

Skynet Worldwide Express / shipping tracking gam001968010

Ra
Dec 27, 2018

shipping from Kl at 19 disember 2018, untill today 28/ disember 2018 do not yet deliver. submit a complaint to skynet office, they said they pass to an agent. is that authorized agent? or just a person that make mistake? no call, no msg to client. client has to follow up the case. malaysia...

Skynet Worldwide Express / service that I want to complain

By
Dec 27, 2018

I have experienced a very bad service from skynet company.the drivers contact number is 0189745769.the drivers who are doing deliveries seem not to understand the meaning of door to door. They are so rude. The driver did not want to deliver goods where iam staying. I have not received my...

Skynet Worldwide Express / parcel missing

Ni
Dec 12, 2018

Dear skynet team, Please be informed that I'm the receivable for 2 parcel. Please refer below tracking number. LAZM9000830350 - item already receive to the person call "yunos", but we no have such person call "Yunos" LAZM9000830351 - item not updated Both item supposed to deliver to...

Skynet Worldwide Express / poor service

Ra
Dec 05, 2018

2.30pm call about to arrive my house. I rushing back from office. Wait until 4.00pm I call he said went to other place & will deliver to me about 18 minutes. Waiting till 6.00 he said already away from my place. I told him we need that washing machine urgently. He promised to deliver...

Skynet Worldwide Express / parcel did not deliver until more than 15 days

Da
Nov 28, 2018

Date- 15.Nov.2018, 11:11:38 Shipment no-000511304716 My Number-+923077616692 I am Danish and i booked a parcel of my educational documents from Lahore, Pakistan office located at 253/A-1 Gurumangat Road, Gulberg-III Lahore. i booked my parcel to Uni-assist Germany but its been more than 14...

Skynet Worldwide Express / disaatorous service no reply from import division, parcel blocked for days at custom?? hellooo

Si
Nov 12, 2018

Good day I was supposed to travel this year overseas to visit my family. We had to cancel our Europe plans. My uncle 72 years old packed some of the things almost 2 weeks ago I had there /it is my country !!! like 1 pair of sandals, 1 pair of takkies, 1 soft toy /15 cm for my child a...

Skynet Worldwide Express / customer service

Fa
Nov 08, 2018

Hi, On the 28 September 2018 we have sent off a parcel from Cape Town Depo to Braamfontein, Two weeks later our customer notified us that he has not yet received his Parcel, we then contacted skynet and they advised that we contact Skynet Johannesburg, after many emails and calls we were...

Skynet Worldwide Express / courier service

Mi
Nov 07, 2018

I have two parcels (one regular #056475735142 and one express #056475735142) delivered with Skynet and both were delay. The parcels arrived HK on time but have been sitting in Skynet HK warehouse for forever. They uploaded fake attempt delivery record (while no one ever tried to deliver or...

Skynet Worldwide Express / sky net internet service

An
Nov 06, 2018

Skynet internet service is worst I have seen... Every month 10days we will have problem only 20 days I am using net services... If I call to customer service no one will respond even they respond they will come after 5days and will say cable cutted... I don't know why every month cable...

Skynet Worldwide Express / overnight service & telephone helpline

Wa
Nov 01, 2018

I sent a parcel to Cape town on an Overnight service waybill number:009937992698) on the 18th November 2018, but its been 3 days and the parcel still hasn't reached the consignee. I've tried to call Cape town branch but there's no one on the line to assist me not even the branch manager...

Skynet Worldwide Express / super sucks delivery

Ar
Oct 18, 2018

Take ages to deliver a parcel from johor to johor and up to date still yet to receive. A johor to johor parcel gotta send to subang jaya which is 320km away and then send back to johor and take ages to deliver. They deem saturday their own non-working day as failed attempt of delivery and take...

Skynet Worldwide Express / goods sent back to seller because skynet tried to deliver to office address on a weekend

Ik
Oct 15, 2018

Skynet, My tracking no is as above Lazada LAZM9000682667]. Everything was fine until the delivery date. Skynet insist sending the package to a KLCC office on a Saturday, a NON WORKING DAY! Oct 6 2018 On Oct 10 (a weekday)they did not attempt to send it to the office address which wa...

Skynet Worldwide Express / delays in product delivery at skynet machang branch, kelantan

Ra
Oct 04, 2018

Salam and good day. I'm writing to complaint regarding delays in Skynet Machang Branch pertaining to deliver my parcel. The seller posted out my parcel on 23rd September 2018, in a same state, Kelantan. Unfortunately, it takes almost 3 weeks to reach me. Until this complaint has been made...

Skynet Worldwide Express Georgetown, Penang / poor courier service

11
Sep 28, 2018

Date : 28 sep 2018 Checked the tracking status it appeared "out of delivery", but they never contact customer if parcel cannot on time delivery to customer. Just let customer wait when contacted customer service george town branch. I just need confirmed delivery time but they just...

[Resolved] Skynet Worldwide Express / courier service and unprofessional service from pretoria branch

Ma
Sep 28, 2018

Medirite Atteridgeville parcel not delivered and skynet pretoria does not know where parcel is. Got transferred to "branch manager of Pretoria branch" that said she can not help me with skynet ref number alone need wabel nr that I could not provide immediately. She gave me the phone number...

Skynet Worldwide Express / rude and lazy staff who ask me to pick up my parcel at the office without any effort to send to my house.

Hi
Sep 27, 2018

I got a call from your runner I guess I dont ask for his name but I know even if I ask people can lie their name. But I got his number +60166269081. He call me to ask for direction then suddenly he mad at me for the wrong direction but surely he still in the office not area of my house...

Skynet Worldwide Express / customer service doesn't want to pick up the phone

Ka
Sep 21, 2018

date of the incident : Sept 14, 2018 - Sept 21, 2018 client number : LAZW0000062429 Desciption: 1. The collection from seller from subang is on 9/11 and only arrive in penang on 9/18, which took 7 working day to arrive Penang 2. Follow up from 9/18 ( they cannot find the item) Follow up...

Skynet Worldwide Express / courier service

Ra
Sep 19, 2018

Worst courier service in Malaysia.Very rude and lazy courier driver.Carrier called once but no one answered at that moment.They straight send a message to pick up at their office.How lazy.I doubt they even take the parcel for delivery.I was at home the whole time.At least, consider picking...

Skynet Worldwide Express / delivery service

Pe
Sep 10, 2018

I was very angry with skynet deliver service.My parcel stated was showing delivered since 4/9/18 but I did not receive any parcel until today.I was then checked with the parcel sender and they told me that the parcel had been received by the receiver by showing me the received chop on the...