Tim Hortons – Page 51

High school teens vaping inside the store between 3:30 and 4;30 PM.
The Ontario Smoke Free Act prohibits any type of smoking or vaping inside restaurants. The penalty for first offenders is $1000 dollars. Second hand smoke is harmful to other customers in the store including children, the elderly and people with respiratory problems like asthma. Vapour fumes can trigger an asthma attack which may require emergency care. It is the responsibility to enforce the Ontario Smoke Free Act not customers.

I have now stopped going to the Tim Horton's by my house as they mess up my order 8/10 times. When brought to their attention they couldn't care less. They usually give me Coffee when i order tea, sausage when i order bacon, etc.
Usually i am with my family when we order and have to return after heading out or home to correct my order. Most of the time i just throw it away because its not worth the drive back.
No apologies, no offer for a free drink next time.
They have even fixed my order with another incorrect order!

Very rude, incompetent and slow. There is one older English lady that works there that is wonderful, and always gives the right order, but i haven't seen her in a while.

I now go out of my way to go to another Tim Horton's and I know a few neighbors do as well.

I worked at Timmys for many many years in management positions I know how Tim s are suppose to run and how the customers are suppose to be treated. I went thru the drive thru at this location last night at approx 720 pm after repeating my order 3 times at the speaker I drove to the window and was shocked to see how rude the girl at the window was I ordered 2 large hot choc one with cream a med hot choc with cream and a large triple triple after waiting at the window for a good 10 mins we got our order and left drove home which is approx 10 min drive my coffee had milk in it and no sugar i ordered a triple triple and all the hot chocolates were water I drove back to the store to get my order replaced the first girl laughed when i told her ALL of our drinks were made wrong the next girl to help us Im assuming was a supervisor because she seemed to be the only one dealing with compaints and could get into the cash register. When I told her about all of our drinks being made wrong she proceeded to telling me I was lying and that they had just filled the hot choc machine so there is no way they could be water after remaking my order 2 more times and still tasted like water I asked for my money back I know because of the mix up she should have offered me a free coffee coupon which she only did after I told her I was management at Tims for years, then she told me I could only have one after I got angry and told her no I get one for each drink she hesitated got very rude and gave me 3 more. I loved working for Tims I know sometimes it is a very hard and demanding job and you have to deal with alot of very rude impatient ppl she had no right to call me a liar and never should have argued with me or been as extremely rude as she was. I honestly hope management will be contacted and this employee will be disciplined . I know when I was management if any of my employees ever got treated the way I did they would DEFINETLY have a couple days off. Sorry for the long complaint but she really needs to change her attitude or find another job where she doesnt deal with the public

Get rid of these horrid, dangerous contraptions. They leak, dont fit, and are improperly vented. Garbage as far as I am concerned. My friends and family are in agreement and will be going elsewhere for coffee. The prices keep rising, the service declining and less tolerable daily, and products shrinking in size and quality. The old family oriented business is now a thing of the past and Tim's has become a corporate mess and all about the al.ighty dollar Instead of the wholesome morning meeting place it once was.
Trevor Targett
45 Tillock drive
Sydney NS B1P 6P5
[protected]

I ordered S Regular coffee at 2330 on 24.11.19 and an employee named Manpreet yelled at me after I asked for a sleeve. The cup was burning hot, I work in hosp. and everytime I order coffee, she makes unpleasant face, and gives me a response as I should go away. She told me last time I made a fuss for not giving the sleeve. If she remembered I asked for it, why didn't she give it at first place?

I felt insulted in front of other employee and other clients. I spent money for coffee, not for disrespect and yelling. I thought to refrain from complaining couple of times before, but tonight, she made me feel insulted. I would rather stay without coffee or food, but I am pledging not to visit there now onwards.

Tim Hortons is a reputed name. I think the owner should train them for customer service, atleast how to talk to people. This is the only employee who behaved to this extreme level since I started working there 8 years ago.

Timmy's is probably the MOST POPULAR coffee in Winnipeg - love it! But - so sad to see the new ad on the television that shows different spots in our country - looked like one in each province! Why NO MANITOBA? Bad enough we are normally left out of "cross Canada weather, like the rest of the country thinks there is nothing between Saskatchewan and Ontario!

Would have been kind of nice to see a Manitoba franchise - we do drink coffee here too!

On Sunday, Nov. 17 attended Tim Hortons on Tecumseh Road at Huron Line asked for a Ice coffee, asked for extra cream extra base did not come that way
Ice Capp, extra cream, came out darker no extra cream
Tim Bits asked for 20, only received 15
Overall service at this location was terrible, will not return to this location.
It was through drive thru so no resolution to complaint