Al Tazaj Fakieh BBQ Chicken Restaurant

Arrived at 11:35 pm and literally got my order after 1 hour and after pressing the horn literally non-stop for 20 seconds. The manager came out running and i was furious as well as the other 20 cars were honking too in the drive through. My order was too simple 2 x 10 pcs nuggets and 1 tabdoori meal.

Man when hiring local staff, strict measures should be kept in order to hire the right people! Its ruining Tazaj's brand image. The Lady at the drive through orders window should immediately be removed!

Recently went to the drive thru outlet at Takhasusi street in Riyadh. At 7:30 pm, the stupid guy tells me that the food is finished. I suppose he was a Bengali guy looking to avoid work. I mean how can the food finish at 7:30 pm? This is purely ridiculous ! I wish they have better customer service and someone takes a note.

Regards

I'm a valid customer of this restaurant but recently i found out that there is something wrong with their food handling process, i've seen a staff touching the food with his bare hands, other recooking their product if it's already cold, those are the disgusting views that i've seen that's why i turned my back on them and look for other restaurant that prioritize safety food handling and good services with their customer.