Tim Hortons reviews and complaints 1
View all 3010 complaintsTim Hortons - Double charged numerous times on my Tims Mastercard and absolutely no one will help me
I’ve received THREE case numbers [protected],[protected],[protected]
Dates times and amt of double charged
Oct 8th @ 838am and again Oct 8th @ 838am
Oct 4th @ 11am again Oct 4th @11am
Oct 2nd @ 1038am again Oct 2nd @ 1028am
Sept 29th @ 1054am again Sept 29th @1054am
Sept 27th @ 1048am again Sept 27th @ 1048am
Now on their website they have a list of issues to click on and one is DOUBLE CHARGED.. so is this an ongoing issue? Like I said I’ve had absolutely no help from anyone? This is the absolute WORST CUSTOMER SERVICE! I’m hoping you can help me please. I’ve spend so much money there yet I get no help and no help at all from Mastercard. I do have screenshots of all these transactions. I hope to gawd I don’t have more!
Desired outcome: I want ALL my money back please! And a gift certificate from Tim Hortons in the amount they think would be fair!Pamela Evensen Kamloops BC 250 372 7963It will only allow me to attach one screenshot?????
I made an error, on the screenshots I sent it shows two transactions on the same day same time, however the one amount is what I pay, the second amt shows how many points I get for that amount, so only one transaction and one charge :( my apologies for any inconvenience and I really appreciate your help! You’ve been awesome ❤️
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