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Worst customer service ever. Drove through for breakfast. Ask for type of muffins and croissants they have, an Indian woman spoke with a lightning speed with a thick accent, and I asked her if she had carrot muffin and she said she repeated the menu 4 times (seriously she said 1 time_) but it doesn't matter, you repeat as many times as the client request if she doesn't understand you. I am an immigrant myself and I get it, we all have accent, but you are in customer services business, do not give me an attitude. Drove up to pay and i said I am not happy with the woman that took my order and other staff just stared at me without even an apology like I am trying to make noise... I guess they don't care. Tims used to be a friendly place, and proud to support Canadian chain but I guess I should move my business somewhere else. Get the translator whenever you go to Tims people. The Youtube memes are correct!
Excuse me? She said it 4 times..? That is what she said, i heard it 1 time . I couldn't understand her. Please , if you have a thick accent, please slow down when you talk. You know your menu but i dont. I have to pay attention like a student in class and the teacher can scold me eventhough i am paying for the customer service i should have, and this is the response a manager from a food chain reply to their customers?
I am speechless! Thanks tor letting me know that the whole store (managers and employees ) is uneducated, lack of customer service and [censored] hole that i will never come back again. Good luck with your life!
Too bad. Even you are annoyed with me, you still have to “serve” me correctly as you should be, as you should know your client pay “your salary”, you clearly doesnt khow how to treat customers right. Argue with them on social media when you first shoudl apologise and understand 2 sides of the story and find a solution. I pity you. You must hate your job and you life!
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So she repeated the menu four times and you still do not know if they had carrot muffins or not? You are obviously not paying attention. I would be annoyed with you as well. PAY ATTENTION. It seems like you are the only one that cannot understand her and you are holding up the rest of the line. Also, it was that woman who wronged you, not the rest of the staff, why should they apologize for her behavior? Most people do not need a translator when they go to Tims. They understand simple English.
FIRST OF ALL LIAR. I am NOT the one that you dealt with at the store. Your parents need so use the belt across YOUR LYING FACE. Second, everyone else seems to understand what she was saying. Only you do not. Get an adult to go with you.
With you your poor English, she could have said it 100 times and you still would not understand. Take a parent there with you kiddo.
You are throwing a temper tantrum. GOOD LUCK with your life kiddo.
I am not a kiddo I am a grown woman. I could not understand her and she made me angry that I hurt my own grandma and lied about my own dad doing things to me. No one believes me sinc I lied about him doibg this before.
I said she saiditoe time. she did not say it four times. She made me very angry that I hurt my grandma in anger, and when my dad pressed charges i lied and said he did things to me in the bathutb
You are VERY STUPID, if you think that thiere works for the company. Then again, after reading your review full of spelling, grammar and puncuation mistakes, you obvioously are either child or SLOW. The employee should not have to speak slowly because YOU YOURSELF do not understand. Not her fault you cannot understand simple English. She probably repeated he menu FOUR times and you were not paying attention. I agree with the other poster. Take somemone who can speak English there with you.
You need to work on your English before calling people uneducated. You are the IDIOT that needs things repeated. You do not speak English. Both of us are WAY smarter than you are.