Tim Hortons
reviews and complaints

Tim Hortons Walk-in closed early

11/13/2020 I was talking a walk at around 9:40 to the Tim Hortens at 204 Victoria Rd South when we were walking into the paring lot a man working there locked the doors nearly 20 minutes before the close time. When asked at the near by window I was ignored and when pressed by repeating the question louder they justified it by saying the store closed at 10...

Tim Hortons My points card and your new promotion

Tim Hortons Ham and Swiss sandwich

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Tim Hortons Rude employees

Purchased one coffee and they charge me for three coffee. I was told that they will refund my money back but they never did. Today I walked inside the Tim Horton to order for coffee. While I was waiting for on the line no one seems to care at all and basically ignored for awhile. I told them I need to order coffee and one of the employee came to me and...

Tim Hortons Food

Recently attended the Tim Horton's Drive Thru in Stephenville Nl on Nov. 5, 2020 at approximately 9:30am. Ordered two coffee, an English muffin breakfast sandwich with bacon and a toasted plain bagel with herb and garlic spread. Upon opening the breakfast sandwich and bagel the following was noted: English muffin was cold, not toasted and the egg was cold...

Tim Hortons Not having product and error in the order

Tim Hortons, Silver Lake Rd, Fenton, Tried to order several meals, but they didn't have hashbrowns, they substituted donuts but didn't have the honey glazed we asked for, didn't have the mixed berry smoothie. Order sausage egg cheese biscuit but when I got home it was a Bacon egg cheese biscuit. Asked for the sandwich only but was charged for a meal. Poor management and poor staff attention to detail of orders.

Tim Hortons Ripped me off 5 cents because they did not have nickels.

I went into a location in Toronto Ontario, Greenwood and Danforth to order a double double at around 5am for breakfast, I had given the cashier a toonie for my cost of $1.85. The cashier gave me back 10 cents leaving me 5 cents short and said "sorry don't have any nickels". How is this acceptable to short change a customer? It is not my fault! She should...

Tim Hortons Service

Tim Hortons Breakfast

This morning was the first time I have been to that specific Tim Hortons in at least 5 years since it is a very busy line. I went through early this morning and had no line to even wait in. When I first went to the intercom I gave my first food order of a breakfast sandwich I had to tell the person over 10 times how I wanted it I was then told that she wa...

Tim Hortons K cups regular flavor

Tim Hortons Coffee

Tim Hortons Sign up for tims rewards

Tim Hortons All tables dirty, not being cleaned after customers leave. Customers are cleaning their own tables with paper towels

To whom it may concern; I was in the 11852 HWY 97 N Lake Country B.C. V4V 1E3 Tim Hortons Restaurant On October 26th from 2:15 pm to 3:15 pm. Not one table was cleaned and the staff never attempted to clean any tables in between new customers that sat in the store. The female drive through waiter dropped a bag with a doughnut on the floor, she then picked...

Tim Hortons .99 ¢ coffee app. I use the app every time I go to Tim's. The app never works. Instead of paying .99¢ I pay $2.42

Tim Hortons Service

This morning, 10/21/2020 I visited the Tim Hortons @ Maple and John R located in Troy, MI. I ordered a Large Dark Roast Double Double through the drive thru. When I got to the window and paid, I was handed a Medium coffee. I informed the girl working the window that I ordered a large and I believe I was charged for a large but I received a Medium coffee...

Tim Hortons Mobile app not working properly and sent coffee order to wrong store

Order #9710 was ordered via mobile app which was behaving oddly. The location for Lakeridge Oshawa was not lighting up as an option. The site was not wanting to order the coffee and then all of a sudden it worked. When no coffee was prepared, I found out that it got ordered at the Ritson Road store in Oshawa, where I have never gone. Please refund me the $1.05 charged to me. Thank you. Ann Mueller

Tim Hortons Not given what I paid for

I ordered a medium vanilla latte at about 630 i'm the evening and my cup was only half full and no foam. I thought it felt a little light bit I didn't check till I was stopped again at a red light. I am extremely dissatisfied because those drinks cost almost 5$ and I got half a drink and not even properly made. It was to sweet because there want enough milk...

Tim Hortons Employee carelessness.

I am writing to complain about the location on herring cove road in Halifax NS. This location consistantly makes errors in orders. Today they charged me for 2 farmers wraps and forgot the hash brown. Then we were told initially they wouldn't remake them, despite us being charged. Then when they did re make them they once again didn't put on a hash...

Tim Hortons Lack of service and being ignored

I filled this out back in march20/20 before the covid and I was tod the store would contact me and they never did and now I heartim hortons sales expected to drop 13.7% in canada and that is what happens being ignored im sure it happens alot and the mistreatment of customers if you want to talk as I never got my problem resolved before and I was going to...

Tim Hortons Coffee cup lid

There are two things which bother me about the coffee cup lids. The first is that it is difficult to open them without spillinh any. I have large fingers with short nails and the design just doesn't work for me. Secondly, it is impossible to sip the cofffee without burning my lips. It is normal to sip a hot beverage, it helps to cool it down. But that isn't...