Telkom SA SOCno service

This review was posted by
a verified customer
Verified customer

Good day

Today I tried to contact Telkom with reference to Top Up, i spoke with Devon Naidoo and explained that i cannot do it electronically as the error says the payment gateway is not available and i should call 10210, which i did. Unfortunately he said that i must call in the morning. i explained to him that i have an assignment due and the morning will not be an option to do but he said that he does not have the profile to do it or anyone tonight.

i find it unacceptable that the online service is unavailable and refer to the telephone number 10210 and when calling 10210 then the consultant also cannot assist.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.