Telkom SA SOC — no service
Today I tried to contact Telkom with reference to Top Up, i spoke with Devon Naidoo and explained that i cannot do it electronically as the error says the payment gateway is not available and i should call 10210, which i did. Unfortunately he said that i must call in the morning. i explained to him that i have an assignment due and the morning will not be an option to do but he said that he does not have the profile to do it or anyone tonight.
i find it unacceptable that the online service is unavailable and refer to the telephone number 10210 and when calling 10210 then the consultant also cannot assist.