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Telkomadsl cancellation

1
G Aug 16, 2018 Review updated:

As per Telkom request we submitted the paperwork for cancellation of service on the 3rd of April 2018 with final payment to [protected]@telkom.co.za. To date we have had no confirmation or any correspondence from Telkom in any form yet we still get monthly invoices. We have messaged via [protected]@telkom.co.za on the 10th of July 2018 and again on the 17th of August 2018.

Responses

  • Re
    Reinhardt Paulsen Aug 17, 2018

    Good with this. I had the same issue. Sent cancellation multiple times and kept a record of it. Telkom blacklisted me and handed me over to VVS debt collection. After a dispute and sending ALL records were sent to VVS, I still had to pay the outstanding balance. This was in May 2018. I am currently STILL blacklisted and only telkom can give instruction to have it removed. Email the paid-up form to '[email protected]' and get told that you can't contact them via phone to confirm they received it. Still to this day NOTHING. Telkom has lost the plot.

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