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Jawwy.sa
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Jawwy.sa Profile

Jawwy.sa

www.jawwy.sa

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2.0

Overall reputation rating based on reviews and complaints

Jawwy.sa has an overall reputation rating of 2.0/5 based on 0 reviews and 5 complaints, indicating that the majority of customers are somewhat dissatisfied with mobile service experience.

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Latest Reviews and Complaints

ComplaintsBoard
Y
9:44 am UTC

Jawwy.sa Request to Cancel Real Madrid Zone Subscription and Refund Charges

Dear Jawwy Support Team,

I would like to request the immediate cancellation of the Real Madrid Zone subscription associated with my Jawwy prepaid number.

The service was activated by mistake, and I did not intend to subscribe to it. I am also unable to access the mySTC account linked to my number to manage or cancel the subscription myself.

I kindly request that you:

Cancel the Real Madrid Zone subscription immediately.
Ensure that no further charges are deducted from my balance.
Review the charges already deducted and advise whether a refund can be provided.

Please confirm once the subscription has been cancelled.

Thank you for your assistance.

Best regards,
Yaseer Arafath
[protected]

Confidential Information Hidden: This section contains confidential information visible to verified Jawwy.sa representatives only. If you are affiliated with Jawwy.sa, please claim your business to access these details.

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5 Jawwy.sa Complaints

How responsive is Jawwy.sa's customer service?

1 Resolved
4 Unresolved

Total complaints: 5

Resolved complaints: 1 (20%)

Unresolved complaints: 4 (80%)

Almost disappeared đź«Ą
We're pretty sure that if Jawwy.sa showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with Jawwy.sa and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
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Keywords

contact customer care deliver directions purchase request service sim start website customer delivery esim issue mobile ordered pair pay qr code scan
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ComplaintsBoard
N
6:10 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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Jawwy.sa Jawwy Sim

Dear Jawwy/STC Support, I am facing a serious network issue on my Jawwy SIM. Since the morning of 2 June 2026, my mobile number [protected] has had no network signal and shows "No Service." I have already: Restarted my phone multiple times. Removed and reinserted the SIM card. Visited three STC stores. Contacted Jawwy customer care several...

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ComplaintsBoard
J
3:32 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Jawwy.sa I have paid for e- sim still I didn't recive QR Code

Dear customer Thank you for ordering from Jawwy. We successfully received your order 180004168295239 for Jawwy 90 eSIM Hybrid to this number 966535198302 and it will be soon delivered to you. Happy to have you in Jawwy family! You can contact Jawwy Care using this link: http://support.jawwy.sa/ Know your rights and obligations by visiting the Right...

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U
3:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Jawwy.sa esim card delivery

I m already a customer of Jawwy and i have ordered a new esim, The delivery guy from Jawwy came to me and he asked me to scratch after i am unable to Scan QR CODE in my mobile. Then i asked him its not working that he didn't reply me and run away. Now i am requesting to Jawwy this issue happened and i have already pair 28.75 please send me the new code so they are saying you need to order again and pay again. How come i should pay again ?

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Is Jawwy.sa Legit?

Jawwy.sa earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Jawwy.sa to be a trustworthy company. Although there's a 25% resolution rate for customer complaints, which deserves attention, Jawwy.sa is known for their high standards and safety. If you're thinking about dealing with Jawwy.sa, it's wise to check how they handle complaints.

We found clear and detailed contact information for Jawwy.sa. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jawwy.sa has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Jawwy.sa has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

ComplaintsBoard
M
11:11 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Jawwy.sa SIM Service

I purchase my sim on 05-Dec-2016 and its deliver on 7-Dec-2016 i request 5 times to start my service as they commit that sim will start as soon as you get it. I contact to Jawwy customer care to start my service many times. I try all the ways to start my sim and read all the FAQS on their website and follow the directions but they are not starting my sim...

Jawwy.sa - SIM Service - Photo 1
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Jawwy.sa complaints: history and resolution overview

Jawwy.sa has received 4 complaints on ComplaintsBoard. The first reported case, SIM Service, was published on Dec 16, 2016, and the most recent complaint, Jawwy Sim, was posted on Jun 2, 2026.

Out of all reported cases, 1 complaints (25%) have been marked as resolved, while 3 complaints (75%) remain unresolved. The most recent resolved complaint, SIM Service, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Jawwy.sa Category
Jawwy.sa is ranked 86 among 239 companies in the Telecommunications category
#84 Emtek Emtek #85 Axiata Group Berhad Axiata Group Berhad #86 Jawwy.sa Jawwy.sa #87 Netstar (formerly Altech Netstar) Netstar (formerly Altech Netstar) #88 iTalkBB Global Communications iTalkBB Global Communications

Most discussed Jawwy.sa complaints

SIM Service
1
(opinions to this review)

Recent comments about Jawwy.sa company

SIM Service
13
Hlo sir new jawwy net sim 2 online purchase date 15/02/17 not...
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