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Target Complaints 784

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7:19 am EDT
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Target terrible working conditions

I worked at Target from March until July of this year. They treat their employees like slave trade.

The logistics team is forced to work in semi-darkness, an impossible task when being expected to sort and classify merchandise.

The air conditioning is not turned on to appropriate levels until minutes before opening. The workers are worked, "faster, faster", while being denied appropriate access to water, and bathroom breaks.

Personal information about employees is shared at team "huddles", and workers are repeatedly told that they are not indispensable.

The press states that Walmart has a poor record as an employer, it would be wise to open an eye towards the "hip, socially forward, discounter".

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Laura is crazy
, CH
Dec 08, 2009 2:47 pm EST

Laura, you sound like a lame-###.

What if you don't want people to know about your birthday? What if you don't want people to know about your personal life.

I knew a woman who developed problems with her kidneys because her manager wouldn't allow her to use the restroom when she needed to. Now she's got many health problems.

Just because some corporation pays you by the hour, doesn't mean they own you. It also doesn't mean that that person, who is having physical issues with heat, lack of light, or need to use the toilet - is lazy.

It just means that YOU have been bought, and have become a Target Nazi.

If workers are sweating so much that the boxes they are stacking become slippery, it's a work hazard. If there isn't enough light to see where you are stocking, or where you are stepping -- it's another hazard.

It also doesn't help when managers are abusive. Managers will grill you for personal information so they can use it against you later. They like to know where you are weak so they can kill whatever is left of your spirit.

Laura, I bet you answered the Unicru test on your own, without even looking for the answers on-line. I bet they put you in the "green" pile right away.

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ihavenoclue77
Little Rock, US
Aug 20, 2009 11:42 pm EDT

The logistics team is forced to work in semi-darkness, an impossible task when being expected to sort and classify merchandise.

The air conditioning is not turned on to appropriate levels until minutes before opening. The workers are worked, "faster, faster", while being denied appropriate access to water, and bathroom breaks.

Yes i have to agree with you on this.

I have been told that i am not allowed to have a drink of water while i work and we are expected to work in hot humid conditions. At the end of the shift we are all sweaty and its not nice for customers to have to come into a store and smell stale sweat

semi-darkness is also a big issue, even when unloading the trucks. I got hit in the face by a box one morning and they never even gave me the correct papers to take to the doctors when i went to get a check up, so had to drive back to work to get the papers. They even said that they would pay me for the time i missed and then after filling out a time sheet i never got paid. But i didnt have proof that i filled it out, as when i hand it in i have no idea where it has gone.

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Laura
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Nov 22, 2008 2:16 am EST

What "personal" info could have been shared at huddles? Your anniversary? Your birthdate? Get over it. I have helped in the backroom overnight and its not so dark that you cant see what you are doing, thats why the LPDA has a light on it. And as far as the temperature, sure the air is not super cold but its better than working outside in the hot sun. I have been at Target for a long time and it is true that everyone, even the store team leader, is dispensable. The problem these days with people like you is that you want a paycheck without having to really work for it.

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Andrea
Tucson, US
Nov 16, 2008 1:49 pm EST

OMG i know exactly what you mean i worked for them too from September 2007 to may 2008 I use to have to go over night to put up signs for ad prep it was terrible how they worked. I'm so sorry that happened to you and remember they will get what they deserve.

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6:48 am EDT
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Target never again

In the past couple of years, I've been invited to a few weddings that I have not been able to attend due to the fact I moved to the other side of the country. On two occasions, my friends had been registered at Target. I think, "Great, Then I can order something from their registry online and have it shipped to them."

Both times I have done this, I have placed the order more than a month before the wedding, the order has gone through, says it will be delivered in a week or two, and then 2-3 weeks after the wedding date I get an e-mail stating that my order has not gone through and it will not go through for another 4-6 weeks. The first time I cancelled the order and sent something else. This past time, I'm just letting them get their present late, with a card included stating that "I'm sorry that I will be missing their special day and I'm sure it will be beautiful."

Annoying Target, annoying. I'm 24-years-old, at prime wedding-going age, living thousands of miles away from most of my friends, and I won't be purchasing any more registry items through target.com.

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Mint
, US
Aug 26, 2009 5:12 pm EDT

I recently tried to return a nightgown which my daughter received for Christmas. She already had the same one and the one I was returning had the tags on it, clearly was never worn, and was saleable. Instead of asking the person who gave her the gift for the receipt, I decided to use the receipt I had from the purchase of the first on. I had it in my car to return it and finally had an opportunity. Only, the receipt expired on 31st December and I was trying to return it on 1st of January. The service desk clerk advised me that he couldn't take it back due to the expiration and that the system wouldn't let him enter it. I asked for the address of the corporate office and he reached under the counter and handed me a pre-printed business card I contacted the number and the person who took my call told me that he couldn't do anything because it was the store's decision; however, he would pass my concern on the executive management. I corrected him that it was not a concern, but a complaint and that Target should have a special policy around the Christmas Holiday or people shouldn't buy gifts there. He just re-stated the policy and that they make no exceptions. I will avoid Target whenever possible.

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may454
, US
Apr 12, 2010 7:33 pm EDT

I went to target to get some new curtains for my room. First I asked one of the workers to show me to where they were and asked what ones would help with light and so on. They proceded to sell me not only a very expensive curtain but one that only came with one curtain pannel. So 30 min later when i get home and open it i realize my curtain is only half there. When i take it back a day later the costomer rep. told me not knowing there was only half a curtain in the bag wasnt a very good excuse and i need to pay more attention. When their employee said nothing of this. When i got my exchange for a different curtain that came in one piece for the same price...well it had no directions of how to tie up all the pieces so the curtain worked and looked like the package. plus it says keeps out 90% of light... ya right i still need my old binds and the curtain...theres still light coming in. Target sucks!

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Sadman
, US
Apr 21, 2010 6:50 pm EDT

I decided to purchase a Nintendo DS game for my son this past weekend. Visited the Queens, NY Target store and found what I was looking for. I paid for the game and left the store; got in to my car and opened the box to find it filled with paper - NO GAME inside! Ran back to the store (2 minutes passed since I left it), and asked to have either a new game or have the $$$ back. I was treated like the worst scam artist. The general manager made me stand there for one hour while they "investigated" - I'm 6 months pregnant. Finally they informed me that there is nothing they can do for me, and I have to get in touch with customer relations. First thing I did after I left their store was I went to BestBuy and purchased my son his game - this time it was there! I called the customer relations yesterday and they proved to be even more useless. To make the long story short - Target stole my $130, or rather sold me some paper! I'm done dealing with their incompetent employees, and disputed this purchase with my bank today. Never again will I shop there!

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Backoff
, US
May 27, 2010 2:53 pm EDT

I bought a Haier freezer on Jan. 28, 2017.The freezer was 125.00 on sale. an employee put the freezer on a flat bed. I got to the cashier and she said I could not wait for 10min until my friend gets here in the store that they would have to put it back in stock. Then I said could I wait in front of the store she said no unlesss I pull my car around the front of the store and put it in a vechicle. I pulled car around the front, the freezer wouldn't fit, the guy employee with the flat bed said he could't pull it to the parking lot that he would get fired. So I pushed the freezer to my car half way across the Target parking lot and almost to my car when a lady saw me and help me push it the rest of the way. then a guy from Roadhouse restaurant asked can you help, and said this was very bad we both agreed. Lady said she will not be shopping at Target again and would't go in then but was buying something that had already been picked out, Nevertheless I will not be shopping here again. Just look at your security camera on that date and you will see me pulling a big box across your parking lot. And you see about 6/7 minutes my friend came and picked the freezer up. Every time I ask the cashier a question she would that's our policy, what kind of store policy would not allow a customer to purchase an item and push it to the car. I spent almost 150.00 dollars that day. I have a lot of 150.00 to spend but will not spend them with you. And just think of that domino effect with the other lady and young man plus the rest of the people who saw me and that big cardboard box.

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valda thompson
Chicago, US
Mar 09, 2011 8:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was waiting in your store for two european clients i had dropped off who were shopping. i bought two items from the food court. as i was sitting a manager with glasses and a cubs jacket took a picture of me. im an african american female who was well dressed and wearing a name tag also i patronized your business at that time and on several occasions. im not sure if my race is an issue but i work for a hotel and drive guests frequently to target as well as shop there myself. im not a thief and by working at the hotel i know this is a typical procedure of suspected shoplifters if your manager at all suspected that i was indeed a shoplifter how dare he think such athing

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SA - Mom
Benton, US
Sep 01, 2011 6:42 pm EDT

First of all Target should know the customer is always right. Let's get that straight. I had only handful of coupons and could only use half of them. I was late for work because I kept arguing with the CSR. The CSR told me that I cannot use some of my coupons. One was because I wanted another brand name for the coupon. I wanted a higher quality brand name for the same discount as the coupon. They refused to give in. Than a few coupons I wanted a larger size. They refused to give the larger size because it was not specified on the coupon. Shame on Target for wasting times of hard working moms. What happened to the customer is always right.

Another time I was late in picking up my son from his lose deadbeat dad(my ex) because I had the same problem at another Target. He had my son for 28 extra minutes than what the court ordered for him and he refused to allow me to spend those extra 28 minutes with my son the following week and blamed me when it is you who don't know the meaning of customer service.

Than Wal-mart made me late for the same thing. You big companies like to bully working mothers. What happened to the customer is always right.

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Jeremy
, US
Jan 15, 2009 9:15 am EST

A coworker who had notified upper managemnet that Her Father was terminally ill a month in advance was sitting in the breakroom one day

When I asked about His condition, which I did every day and upper management did not, she told me that Her Dr. told her to get Home ASAP because He did not have much time it was GRAVE!

I asked Her why she was still here, she said management was waiting for a fax from the Dr. to verify.

She started to sob and said she was afraid to go in fear of losing Her job!

I told Her to go and that I would take the heat for the decision, which I did!

Not the first time that it has happened.

What is wrong with this?

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Aolrigt
, US
Jun 10, 2010 8:56 am EDT

On 3/13/2017, I purchased a Belkin Surge Protector from Target in Pearland TX. When I got home, it was apparent that the unit did not match the picture shown on the box. It did NOT have a Phone/Fax protection feature and was beige, not the black color on the box. I tried to return it, but mgmt. said it didn't match receipt bar code. I don't know how this unit got into box, but I am out $19.29+tax for a Target error. I don't expect to ever shop there again.

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badtarget
, US
Feb 25, 2011 4:49 pm EST

the management at the target in puyallup washington at the south hill mall target used to be so friendly and used to be such a wonderful shopping experience. I work in the mall so i am there alot. but not anymore. i have noticed a lot of new management lately and they suck. the feeling of the store is dark i can see how unhappy employees are. i think this place needs a makeover with the leaders. who is running this place? looks like a bunch of high schoolers who dont know how to deal with or treat real people. they are to young to be in a leadership position. many of my collegues have noticed this and feel the same way. we are no longer giving this target our business. when i inquired about who was in charge..Jessica 10yrs old? talks like she memorized her responses out of a guide..does not know how to treat people right or the employees..get rid of them. until then, you don not have my business.

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Bolibute
, US
Apr 18, 2012 1:30 am EDT

I am very upset with Tareget and Missoni.I buy Missoni all the time at regular price and discount.I ordered on line pieces of Missoni and I was told my Missoni would be at my house by Sept 19th when I didn’t get it I called Target and was told it would be shipped by Sept 19th I called today and the women answering my call laughed and said it was all gone. I don’t see what is so funny I no longer will ever order anything through Target and no longer will be buying Missoni any longer.I have aleays loved Missoni but no longer do since Target and Missoni could not deliver the goods.

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9:25 pm EDT

Target would not exchange damaged item

Target return department would not exchange a 14.99 rug I purchased on 7-7-08. I used my blank check for a receipt look up but their was no record I made the purchase just a day ago. This method of receipt is suppose to be just as good as the original receipt. I wanted only to exchange for the same item that was not damaged (snagged). Apparently I had 2 returns without a receipt for the year (?), so now I am not allowed to do any returns for the year without a receipt. I now re-purchase the same rug again after being denied the return of the first damaged rug. I simply wanted to return one of the rugs and now I have a receipt! Return desk said I could not do the return because it was illegal. ILLEGAL? I HAVE NOW A VALID RECEIPT AND WANT TO RETURN A RUG! The point I AM MAKING is just a little customer service and a no big deal exception should of taken care of this frustrating experience at Target. A no bend rule, even if it will save business seems to be their way of handling a situation. I will truly go out of my way not to shop at Target. Wal-mart is a good alternative and K Mart will have to do. The level of service from a regular employee to the head cashier/supervisor are the same. No customer satisfaction and management skills that are truly lacking in many ways. Lastly, if I saved every receipt from Target I would have 100s and 100s. Cat food, chips, tank tops, dish soap, shampoo etc. are not worth saving to me. What happened to my receipt look up anyway? I spend 1000s of dollars on a regular basis at Target but when it comes to a customer satisfaction situation they could care less. Target-A ture failure to customers.

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Jenna
Hanover, US
May 31, 2009 6:08 pm EDT

Your check wouldn't bring up the receipt because it hadn't gone through. They should have told you to come back when it cleared...

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4:16 am EDT
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Target they are un-american

Target is a French company. They hate the American military.

Asked for a small donation disabled war veterans they said" they only donate to *** groups"

They stop all benefits, health and etc for any employee that is in the reserve or national guard that is called to duty.

As you know the French do not like Americans, but will take their money.

If you do not believe this, go to a target store and ask for a donation, or if you can collect money outside the store for some military organization.

When they say no, ask for the phone number or e-mail address of the main office. Call or e-mail and see what their response is.

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Ginger Kid
Ginger Kid
, US
Dec 13, 2009 1:54 am EST

I love how someone gets an email forwarded to them and immediately just accepts it as gospel. Do some research before you just swallow everything you read.

http://www.snopes.com/politics/military/target.asp

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Laura
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Nov 21, 2008 11:54 pm EST

Are you crazy?!

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Andrea
Tucson, US
Nov 16, 2008 1:41 pm EST

hahahaha I worked for target... There corp. office is in Minnesota how freaking American can u get. Target is by no means french.. Don't believe this crap...

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Don
,
Jul 27, 2008 10:45 pm EDT

Is this guy a ###? There are no Targets stores outside of North America.

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Kelley
,
Jul 12, 2008 8:19 pm EDT

This post is a scam itself. This has been proven to be a false statement on www.snopes.com The person who posted this knows they took it from an email being passed around a couple of years ago. Shame on you.

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Rick
,
Jul 07, 2008 4:31 am EDT

Saying Target is French is beyond ignorant. They are sometimes referred to ar "targee" (soft G) in order to sound like a fancy designer. Target used to be Dayton Hudson the last names ( I am pretty sure) of 2 entrepeneurs who formed the big chain many years ago. They are based out of America and in the heartland as a matter of fact in Minneapolis.

People who think they are French are ignorant

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7:17 pm EDT
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My daughter received a gift (dress) from Target and it was too big for her. We went to Target in Woodbury, MN to asked Customer Service if we could do an even exchange for a smaller size but the associate named Dan and his supervisor named Kristen said they were only going to give us the sale price for the dress even though the dress is not on sale...

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8:59 am EDT

Target terrible return policy

My son bought a portable baby swing at Target that didn't work. I said I would take it back for him since he was flying out of town the next day. When he bought it, he tore off the bottom of the receipt that had the gift receipt attached to it and threw it away at the store before leaving. About 36 hours later I brought the Original Receipt and the Defective Swing for a refund. They informed me the item had already been refunded the day before. They could not see the impossibility of that statement. Upon checking, the gift receipt from the garbage was used for the refund. They refused to do anything for me. Now I have a defective product that I can not even give to charity and they seem to have a employee scam going on, since the refund could not have involved the product since I still have the worthless product. I reported this scam to the corporate office and they said the money has been refunded and there is nothing they can do. How about honor their return policy and treat ME like the honest citizen instead of the criminal? I am going to make sure everyone knows what a risk they are taking when shopping at this store!

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Liz27
Blakes, US
Nov 01, 2009 10:19 pm EST

I made a purchase on Saturday evening and upon paying I asked the cashier if I payed by check what was the return policy, the cashier stated that I could return it as soon as that night and get a refund... I returned the next day, with merchandise still in sellable condition to get a refund and was denied! I spoke to the manager and explained to her when I asked the cashier for the check policy she said I could receive a refund as soon as that same night. She apologized for the cashier giving me the wrong information but then went a step further to tell me that I had to wait 15 days for the check to clear for a refund... 15 days, what kind of stuff is that I asked her. This is an in state check, why would it take that long? I asked her where was this policy written and how would I know this if the cashier wasn't even able to inform me of their policy-- as I looked on the fine print of the receipt and all around their return area ... nothing posted! HOW in the world can a company get away with such foolishness, this is just the craziest policy of disception on the consumer I have ever witnessed. I was given the 1800 number and given a case number and told to call back on Monday to speak to the specialist about my problem. I just can't/don't understand how a company of this size would do such shady business! They lost a customer for sure!

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octobermoma
west columbia, US
Feb 09, 2009 4:20 pm EST

i have had 2 bad experiences at target in lake jackson and last friday was the last bad one i will ever have there and i will let everyone i know not to shop there i wanted to purchase a clearance item a patio set i didnt have my truck with me so i told the male clerk that i would pay for it and be back within the hour he left came back and said cant hold clearance merchandise went to front to speak with manager that never even took the time to come out and speak with me sent clerk back out to tell me couldnt hold clearance items i was going to purchase this item and they refused to sell it to me. if i had a number to the corporate office i will call and let them know how crappy their customer service is at their store was going to buy a car seat at target that day instead took my business to walmart across the street

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mary
St. Louis, US
Jan 24, 2009 1:06 pm EST

I agree that Target Stores have an "Target is Always Right" attitude! My first big encounter occurred this post-Christmas. I bought a Wii, Wii Fit, and extra nunchuks and controllers. They were to be Christmas gifts. These "hot selling" items were difficult to find and so when I saw one, I grabbed it! I made certain that Target would extend the 90 day return policy, because I was buying it more than 90 days before Christmas. It turns out that even though I had a gift receipt, because the receipt was older than 90 days, I could not return the extra nunchuk! I have to wait a year to return it! They are totally unreasonable. The package was still factory sealed. I had the receipt. It was not an item that could not be resold. They wouldn't even let me exchange it for anything. I will NEVER shop at Target stores again. That company needs to read: SATISFIED CUSTOMERS TELL THREE FRIEND, ANGRY CUSTOMERS TELL 3, 000! I am totally finished with Target

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Todd
,
Sep 12, 2008 2:44 am EDT

I'm stuck with a worthless Schwinn mountain bike that I bought at Target. Most of the spokes have broken on both the front and back wheel. They took my bike for 3 months and promised me a repair per the work order that they filled out and had me sign. I left the bike there all summer. 3 months later, they told me to pick up my bike. They didn't do any repairs. I wasted $90 on gas traveling back and forth meeting with the manager, bike associates and refund/exchange ###s. Every person I dealt with was incompetent. I called the guest relations dept. and I kept getting handed off to someone else until I had spoken with 4 different people. Their final answer "there's nothing we can do." They should change their name to "There's Nothing We Can Do." It fits well. I will never shop at Target again. Worst retail chain on the planet!

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2:52 pm EDT

Target target brand sunscreen

I purchased the Target brand continious spray spf 30. The bottle states on the front that its "rub free" well its not! I applied this sunscreen 4 or 5 times on my first day at the beach. I'm burnt. My husband applied it also but out of habit rubbed it in on his chest until I told him he didn't have to. You can see exactly where he rubbed it in. This product didn't work as indicated and should be pulled from the shelve!

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myspecial
, CN
Jun 21, 2009 9:38 pm EDT

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scomule2
Charleston, US
Jun 21, 2009 9:38 pm EDT

I agree. I used the Target spf 50 and got scortched & blistered. I went to the hospital 2x so far and they have caused me immense pain and suffering. Do not buy or use this product if they are still on the market! Im calling my attorney.

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Employee
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Oct 20, 2008 1:44 pm EDT

You are an idiot...Get a life or develop your own sunscreen.

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3:54 am EDT
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Target unacceptable return policy

My wife and received a Boppy seat from our baby gift registry. We assembled the product and found it was defective and then tried to exchange the seat. When we presented the seat to the employee and explained we had no receipt, we were told they would NOT exchange the seat, for the EXACT SAME product, without a receipt because the product was valued at over $20.00. The TARGET product was defective, a gift from a registry, and we wanted to exchange for the same thing. Too bad, so sad, it's a Target product but with no receipt they wouldn't exchange it, even when it's broken. Target's return policy is pathetic and is a real deterrent to customers.

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MLS
, US
Apr 24, 2009 2:51 am EDT

Get this...I received multiple duplicate items from my friends and family because Target's registry was not working properly and was not taking items off the list. And yes, my friends and family did present the registry to the cashier the way they should have. Anyways, it turns out that I have extra gifts to give away at baby showers for the next few years because Target wouldn't take back any of the duplicates without a receipt. I actually stopped shopping often at Target because of this and switched to Walmart (even though I can't stand how disorganized they are). But hey, I can't shop comfortably somewhere where I might need to return an item and can't because I lost the receipt.

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5:32 am EDT
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Target fraud and scam!

I'm going to say right away that I have never complained about a retailer before. I work for Walgreens and I know what it's like to be on the other end of retail. That said, I was still very upset with Target.

I've never had a problem with Target until I moved to Indianapolis about 6 months ago. The first minor problem was when the woman who waited on me in the dressing room was extremely rude. This happened numerous times with numerous different women. Then, I was shopping with my finance and he wanted to try something on, so I stayed halfway in the door way of the men's dressing room for him to show me his shirt. The lady very rudely told me that I could not be in the men's dressing room (which I wasn't) My finance even thought the lady was out of hand. After that, I made an large purchase (over $200 worth of stuff). $60 of that was used on a giftcard that we had received for Christmas. A couple of the items we purchased did not fit us properly so I decided to return them. The total of the return came to $80 and she told me she had to give $60 back on a giftcard and $20 back on my target credit card, which I use frequently. I was furious. I said 'Wait, I thought I spent way more than that. I'd like all of it to be put on my credit card. The total amount I spent was way more than $60. She said there was nothing she could do about it. So, there I was, with another $60 giftcard that I didn't need. I was fuming.

About 2 weeks later I received a 10% off card in the mail for being a Target visa cardholder. I decided to use both my giftcard and my 10% to buy groceries that we needed. (We never shop there for groceries because it's way overpriced but I thought it was worth it since I had the giftcard and 10% off) Of course when I get to checkout, the woman scanned my giftcard and the 10% off card and she said that the computer would not let me use both of them. I could only use one or the other. I was kind of ticked off by that but I decided to use my giftcard now and use my 10% card at a different time (it didn't expire for another 3 weeks)

At this point, I'm so fed up with Target that I don't want to shop there ever again but I decide to get groceries there because I still had my 10% off card. Of course, when I get to the checkout counter, the woman tells me that I already used the card and I could not use it again (It is only valid for one day of shopping) I was absolutely hot with anger. I told the woman the situation about how the other clerk had scanned it but it didn't actually go through. The woman said she could not do anything about it because I apparently already used it. Yet again, I was so upset. It only came down to saving about $6 but that's not the point. I feel like every time I go into that store I come out upset. It just really makes me mad because my finance and I registered at Target for our wedding and we are giving them lots of business that I don't care to give them at all. I'm extremely disappointed in Target.

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targetscam
, US
Oct 13, 2011 8:04 am EDT

Target store and its credit cards use scam collectors, such as Patenaude & Felix law firm. They will go to the sheriff, use any means to collect.

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wooda
Denver, US
May 16, 2010 5:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Good comments, also complain to the FTC.

https://www.ftccomplaintassistant.gov/

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MJ Heckler
wheatridge , US
May 14, 2010 7:30 pm EDT

If you have a problem with Target call the CEO

Gregg.Steinhafel@target.com
[protected]
fax: [protected]

Assistant:
Denise May
Denise.May@target.com
[protected]

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MJ Heckler
wheatridge , US
May 14, 2010 7:10 pm EDT

Target Visa is a complete scam, I have been trying to resolve a billing issue with Target for years now. IMHO never do business with Target stores.

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summerj2008
Myrtle Beach, US
Aug 31, 2009 11:34 am EDT

Fiance-- stop spelling it as "finance'! The 10% card states that the purchase must be made with your Target credit card. That's a clue that you can't combine it with a gift card. The only valid part of your complaint is that last cashier would not try harder to help you get the 10% off when you went back with your 10% card.

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5:30 am EDT
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I went to the Target in Lufkin, Texas today to return a set of dishes that were broken in the box. A couple of coffee glasses had broken handles. Because they were a gift and we did not have the receipt, we were told they could not exchange them. The box clearly states Target on it!! This is terrible. The manager told me I would have to buy some super glue!!! This is crazy!!

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Target false and deceptive labeling of bedding

Target is selling pillows with packaging that states "bamboo/cotton blend covered pillow 60% bamboo/40% cotton 300 thread count cover" The label on the actual pillow states 60% rayon 40% cotton 100% polyester. Target claims it is aware of this fact and that rayon is the same thing as bamboo and that rayon is processed from bamboo. This is false. The consumer is being decieved if he believes that this is a bamboo product. Rayon is not a fabric made from bamboo. Target is simply cheating the consumer by not stating the fact that this is a rayon/cotton blend. The package the pillow is in has very large letters BAMBOO. No company should be able to knowingly deceive the consumer. I did notify Target but they are relying on the false claim that the rayon pillow is a bamboo pillow.

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Droobin
Grand Rapids, US
Jan 20, 2009 11:26 am EST

I'm sorry, but I had to laugh when I read this complaint. Seriously, you'd like bamboo pillows? Instead of being processed to make soft fibers, also known as rayon. You'd just like unprocessed rayon? For those who don't know how rayon is made... http://en.wikipedia.org/wiki/Rayon#Production_method

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11:46 am EDT
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Target Broken

I bought an inexpensive Trutech DVD player (T600-D) less than a year ago, and it will now only allow the DVD drive to go in
1/2 way, so I very angrily threw it in the trash. Obviously the inexpensive price was a reflection on the fact that it is a piece of junk.

I wish I could find a web site for them.

Bye y'all,

Richard

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2:28 am EDT

Target icici personal issue

I had taken loan from ICICI Bank last year. Nizam - [protected](sales guy) had come to my office to collect the documents. At that time I forced him to explain about how is the rate of interest calculated. He said he dosnt have any idea, he just looks into an excell sheet and tells the ROI to the customer. He gave me acknowledge form saying the ROI is 14%. Loan got approved, I got the money into my account(Deutsche Bank), everything went fine that time. I was in need to money that time so did'nt bother to corss verify anything. After 1year I wanted to change the ECS from Deutsche Bank to ICICI Bank, for which I went to ICICI Bank, MG Road, Bangalore(Near Bangalore Central). Just by chance I asked for my loan statement and for my surprise I came to know that I was paying 18% interest for my personal loan. Same office I met Reshma(080-[protected]) regarding ROI conflict issue. I gave her all the details about my loan. I showed her the acknowledgment paper given by Nizam, where it was mentioned 14% as ROI. I also showed her the load statement where it was mentioned 18%. She said wait for few days Nizam will call you. I waited but no call, then got a chance to speak to Nizam's Manager/Supervisor Suresh. Both Suresh and Nizam are in Cox Town, Bangalore office. He claims that its a mistake of the tele girl who has left the job and its 1year over we cant do anything. Am still waiting for my issue to be resolved but both Suresh and Nizam are not at all serious, as if its a joke for them. For these I guess such cases are common and they dont take anything serious or at least look into these issues as a highest priority.
I would suggest everybody for not taking a personal loan without verifying all the details...

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4:23 pm EDT

Target registry

I was registered with Target Baby. We purchased a Diaper Champ from the local Target from our baby registry because we wanted the nursery finished. When we set it up (a few days later) we discovered the Diaper Champ was cracked. We could not find the receipt but the item was listed as purchased from our Baby Registry. My husband attempted to return the item for an exchange for a Diaper Champ that was not broken and was told he could not even though the item was clearly purchased from Target (from the registry) within the last 30 days. In addition, the guest services staff told hikm there was no manager to speak with to help him. We will never shop at Target again and I warn everyone to not register with a company that has such poor customer service.

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drwebber
Cincinnati, US
Nov 14, 2007 12:00 am EST

Recently my wife and I opened a gift registry at Target. After our wedding we found that of the many items that were purchased at Target, there were 4 duplicates. This should not have been a problem as they were on our registry, and our customer support person who helped us set up the registry told us that no receipt would be needed for registry returns. Unfortunately this was not the case. When attempting to return the merchandise I was confronted with contempt by customer service clerks and treated like a criminal instead of an individual who had been shopping there for years.

Apparently there was a Policy change 12 days before the registry was opened. The Target representative who aided in the creation of registry specifically told us that any item on the registry could be returned for store credit. That saved us the tackiness of asking for a gift receipt. To say that I am appalled at Target's lack of concern over this issue is an understatement. Instead of addressing the problem, I was told the error was in my part. I'm sorry to say but my only mistake was trusting the Target representative. I'm now a former customer.

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11:19 am EDT

Target return rolicy!

As a long time fan of Target, I am absolutely disappointed about their new “return” policy. I couldn’t wait for the day to get married, and with regards to this letter, couldn’t wait to open a Target wedding registry of my own! Only to find out Target has become completely entrusting of their customers and treat us as if we’re thieves! We sent our wedding guests almost exclusively to our target registry, which malfunctioned, and now we have duplicate sets of gifts that we cannot return.

When we attempted to return them, and showed how the gift registry malfunctioned, they insisted that it was our guests’ responsibility to attach a gift receipt & accepted no fault. Of course, since our guests were purchasing from a wedding registry they trusted, none of the guests attached a receipt. Not to mention it looks pretty tacky to tape on a receipt to an expensive, nicely wrapped gift. So the manager suggested we go back to our guests and ask for a receipt so that we can return their gift. We felt that would be very rude to do to our guests, and just do not feel comfortable disappointing people like that, especially after they spent so much money on a gift they thought we would love. The manager also told us “that’s the point of a registry, to get what you want” – Of course! But that doesn’t mean we need two croquet sets, two coffee makers or two wine racks! We felt we were being very reasonable, we didn’t even want cash back; we would gladly accept store credit.

To top things off, I received a wok in the mail that became damaged during shipment. It came wrapped in target paper, included target shipping paperwork, and all we wanted was to exchange it for a non-damaged wok or receive store credit. They still proceeded to tell us that we needed a gift receipt, and refused to return it for us until we talked to upper management. The whole process took over 30 minutes!

We have received over $1000 in gifts from our Target registry, and if we would have known about this absurd return policy, we would have stayed with Bed Bath & Beyond and Macy’s, both of which have no problem with satisfying their registry customers. I do wedding photography for a living and talk with brides on a daily basis, I’m warning everyone to stay clear of Target’s wedding registry. I hope Target realizes quick what they are doing to some of their biggest fans.

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Not Happy with Target
, US
Mar 07, 2011 9:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Their return policy does suck and they should at least try to rectify some valid situations but the sad thing is they do not care about their loss of customers. Because they are such a big company. A few losses will not affect them but eventually their lack of concern will backfire just like kmart and they will be begging for customers.

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9:59 am EDT

Target out of stock!

We placed an order on Target.com only to find out later that when we placed the order the items 7 of the 9 were on back order. The estimated deliver date was changed as soon as I submitted my order and has been changed three times since. When you call Target.com; they claim that there is no way to lodge a complaint which.

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7:57 am EST
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T1865 location: fun fast & friendly?? # You're crosstraining all members — false only blacks puerto ricans cubans and the favorites of lod or gstl. Stealing — hba team members on the floor open hba items and take them personally and the bring the empty package to guest svc as pilfridge??? Fun fast & friendly??? Overtime — only to reshop team member...

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12:00 am EST
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Target questionable policy

I will preface this by saying I have never had a problem at Target before, however, this one takes the cake. On Jan. 14 we purchased a comforter set at full price. 2 or 3 days later the item goes to clearance. Today I go into the store with my receipt and am told they won't give me an overcharge because the item is clearance and not a sale item. The clerk told me if I brought the item back to the store in the packaging she could do a refund and I could buy it back at the clearance price. (This wouldn't be necessary if the item were just on sale.) I have been a good customer of this store spending approximately $400.00 to $500.00 there each week between groceries and other items. However, after having to be recited a policy by no less than three levels of employees...who had no care in the world other than to recite a questionable policy, I walked out. No wonder same store sales are off...

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Laura
,
Nov 22, 2008 1:26 am EST

If you would have read the return policy on your receipt, you wouldn't have had to go through all that stress.

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Quasi_Mondo
,
May 09, 2008 3:30 pm EDT

There is a difference between a sale price and a clearance price. If it's just on sale, it'll go back up once the promotion is over.
If it's on clearance, they're trying to liquidate the remaining stock.
Sooner or later everything goes on clearance and I don't know of any stores that price match or adjust for clearance items. It was just bad timing that you bought this item when you did.
You obviously thought this product was worth the money you paid for it, so be happy and move on.

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12:00 am EST

Target Broken at 7 months!

What a joke - Had trouble from the day I brought it home... Tried to return it at 4 months but Target said I had to deal direct with Trutech... they would not return it and replace it with another unit. The DVD's would skip and the open/close door sometimes would not open... until one day the door could not be re-opened... I am planning on avoiding target shopping at all costs... and telling as many people as I can about this poor product and experience with Target.

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Lynne Brenna
,
Jan 21, 2008 12:00 am EST

2 dvd players stopped working, making noises and not playing dvd's! Beware people, very poor quality products!

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Lily Lake
Denver, US
Dec 19, 2014 3:47 pm EST

I have the same complaint as everybody else. I bought this Trutech T600-D DVD player at Target for about $30. I didn't open it and use it for a while. Finally I did open it and hook it up. I put a DVD in it and it worked fine that one time. The second time I went to put a DVD in (same DVD), the door wouldn't open. I tried everything, thought I was doing something wrong, read instructions over and over, etc. So today I tried to return it to Target and I was told that their return policy on electronics products is 30 days and on other things 90 days. They said to call the company itself. Now I read all this and see that Target owns that company. I think the person was right who said the thing was broken before I bought it. They would probably get more returns within 30 days if it didn't work the first time a person used it. But it seems like more often than anything else, it refuses to work the second time a person uses it. So you're taken off guard, and the 30 days go by while you're sitting there not using it and not thinking you have a problem. Target's policy is hostile to the consumer, so I won't buy there again.

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Techboy
, US
Nov 27, 2014 10:58 am EST

great!

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Techboy
, US
Nov 27, 2014 10:57 am EST

These have a problem with laser aging. Or either the laser becomes oxidized and the pickup focus needs to be re-adjusted. This will require some disassembly of the optical pickup. On the underside of it are two small adjustments. One is for DVD and the other is CD. You want to make a small adjustment to the DVD one. Then reassemble and see how it performs. Repeat until satisfied with playback. Make a mental not how much you turned it each time. Good luck!

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George Castrissiades
,
Jan 15, 2008 12:00 am EST

DVD player - bought at Target. Product stopped working after 6 months. DVD tray will not open.

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drewski
Richmond, US
Dec 07, 2009 5:04 pm EST

I was watching my dads porno movie on his Trutech T-600D dvd player. When I heard him come home from work I tried to quickly eject his movie and put it back in his hiding place before he came upstairs. Unfortunately for me the damn eject button did not work and was unable to get the movie out. Later that night my dad told us that he rented a movie from Blockbuster and we were going to have family movie night. Later on that night when he went to put the movie in, he was unable to get the tray to eject. As he push play on the dvd player the porno movie came on and my dad knew that I was snooping through his collection! Do not buy this product, especially if you plan on going through your dad's stash of porno movies when he's at work. Guarranteed you'll get busted like me...what a piece of junk!

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Dirk D
,
Oct 29, 2008 5:33 pm EDT

My T600-D TruTech DVD player is broken too. The DVD tray won't open. I had to unscrew all of the screws and take the player apart to get the DVD out. I often leave the DVD player on overnight. I wonder if something inside got too hot and caused a component to fail.

Does anyone know of a website that trouble shoots this DVD player?

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Shopper
,
Apr 01, 2008 2:03 am EDT

I bought one of these at Target in June of 2006. It stopped working tonight, 4-1-08. It almost lasted 2 years. I paid about $30.00 for it so i can`t really complain i guess. It worked pretty well at first, then it started making loud clicking noises every time i would open the tray. A couple of times it just plain shut off in the middle of a movie. I will not buy another Trutech product.

I bought a Cyber Home DVD player for the same price at Wal-Mart 4 years ago and it works great with no problems at all.

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Laura Hill
,
Mar 19, 2008 1:46 pm EDT

I purchased this DVD player for my 19 month olds room for Christmas. It worked fine for about 2 weeks then it started skipping and stopping in the middle of movies. The door would work sometimes and then would not until finally it wouldn't open at all. Now in order to get the dvd out we would have to break something. I took it back to Target after having it for 3 months. Of course they would not do anything about it but did give me the number to the company (which Target owns) to deal with the problem. This product stinks and possibly dangerous. It gets very hot if left on for a little while.

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Wilson
,
Feb 24, 2008 8:04 am EST

I got this DVD player for at least 3 years, I kept it into my van and hooked it up to my roof mounted t.v. It's playing fine so far. Doesn't seems it's got any problem yet. Maybe I am one of the luck one out of all of you. I don't know what type of disc do you guys play, but most of my movies I played are DVD-r and CD-r. I have not try to play any original DVD or CD movies since I bought this DVD player.

ComplaintsBoard
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12:00 am EST

Target wedding registry!

Be careful if you create a registry with Target. We received gifts from Target.com that did not come with receipts or even a packing slip for 2 of the gifts. It was such a hassle, but luckily the Target employees in Palmdale CA were so hopeful. They had to call 800 numbers and wait for at least 20 minutes multiple times, and they had a hard time getting anyone at Target.com to help with the returns.

I tried to return a gift the turned out to be broken after we had thrown everything away-including the gift receipt (I did not think I needed it). I was not allowed to exchange the item because it was over $20.00 and I did not have a receipt, even though you could see it was purchased from my registry. I understand that Target gets taken advantage from with returns, but when something is purchased off a registry that should not be a problem.

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justice is good
, US
Jul 06, 2010 7:26 pm EDT

I purchased a Nintendo Wii ($200) on the Target Wedding Registry. The couple was sent a toddler's toy barn (valued at about $15-$20) instead of the Wii, but the invoice still said Nintendo Wii and I had paid for the Nintendo Wii. The bride & groom did not open their wedding gifts until the night of the wedding and so they were unaware that Target sent the wrong item until then. Target refuses to take back the item and provide the correct item because it was paid for over 90 days ago, even though it was still in the box and still with the Nintendo Wii receipt. I just paid $200 for this little kids toy. This is a case of fraud. I since have spoken with several other people and have found out that this wedding registry scam by Target has happened to several people.

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Jared R
,
Jun 17, 2008 10:51 am EDT

People who type in all caps sure do seem less intelligent and commit a type crime. Sorry you had a bad experience with Target…ours has been great.

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jen
,
Nov 29, 2007 9:21 pm EST

YES BRIDES AND PARENTS TO BE BEWARE OF TARGET GIFT REGISTRY. NOTHING BUT A SCAM AND THEY STEAL MONEY FROM YOUR RELATIVES AND FAMILY.

WE REGISTERED FOR OUR WEDDING 5 YEARS AGO WITH NO PROBLEMS. WHEN WE RETURNED ITEMS THEY SIMPLY LOOKED AT OUR PURCHASE LOG.

NOW THAT WE ARE EXPECTING OUR FIRST CHILD WE REGISTERED THERE AGAIN WITH NOTHING BUT NIGHTMARES. SOME DUPLICATES WERE PURCHASED ON OUR REGISTRY AND A COUPLE OF THINGS WE DECIDED WE DIDN'T NEED. WHEN WE WENT TO EXCHANGE THE ITEMS FOR SOMETHING ELSE THAT WASN'T PURCHASED OFF OUR REGISTRY THEY TREATED US LIKE CRIMINALS BECAUSE THE GIFTS WERE GIVEN WITH OUT GIFT RECEIPTS. THIS IS WHY PEOPLE HAVE GIFT REGISTRIES. SO THE STORE CAN TRACK THE PURCHASE AND YOU CAN EXCHANGE THINGS.
TARGET IS RUNNING A FRAUD ON THEIR REGISTRIES BEWARE.

NOW I HAVE OVER 500$ OF MERCHANDISE I WILL NOT USE. I WAS TOLD TO TRY A COUPLE OF OTHER RETAILERS WHO HAVE LESS RESTRICTIVE RETURN POLICIES BUT THE SAME MERCHANDISE.

THIS IS FRAUD TO TAKE SOMETHING BACK TO A STORE WHERE IT WASN'T PURCHASED. I ASKED WHEN WE REGISTERED WHAT THE RETURN POLICY WAS AND THEY TOLD ME IT WAS NO PROBLEM TO RETURN ITEMS PURCHASED ON THE REGISTRY WITH OUT A RECEIPT.

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About Target

Screenshot Target
Target is a well-known American retail corporation that operates both online and offline. The company was founded in 1902 and has since grown to become one of the largest retailers in the United States. Target's online platform, target.com, offers a wide range of products including clothing, electronics, home goods, and groceries.

One of the key features of target.com is its user-friendly interface. The website is designed to be easy to navigate, with clear categories and subcategories that make it simple for customers to find what they are looking for. The search function is also highly effective, allowing customers to quickly locate specific products or brands.

In addition to its extensive product range, target.com also offers a number of services that make shopping more convenient for customers. These include same-day delivery, order pickup, and drive-up services. Customers can also take advantage of Target's loyalty program, which offers discounts and other benefits to frequent shoppers.

Another notable aspect of target.com is its commitment to sustainability. The company has set ambitious goals to reduce its carbon footprint and increase the use of renewable energy sources. Target also offers a range of eco-friendly products, including organic food and clothing made from sustainable materials.

Overall, target.com is a highly reputable and reliable online retailer that offers a wide range of products and services to customers across the United States. With its user-friendly interface, convenient services, and commitment to sustainability, Target is a top choice for online shoppers looking for quality products and a seamless shopping experience.
How to file a complaint about Target?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Target in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Target. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

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- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

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Overview of Target complaint handling

Target reviews first appeared on Complaints Board on Sep 11, 2006. The latest review Received fraudulent money from Affirm.com for a gift card not purchased by me. was posted on Apr 14, 2024. The latest complaint kpop bts albums/exo albums was resolved on Dec 23, 2018. Target has an average consumer rating of 2 stars from 3639 reviews. Target has resolved 186 complaints.
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  1. Target Contacts

  2. Target phone numbers
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    +1 (800) 544-3875
    +1 (800) 544-3875
    Click up if you have successfully reached Target by calling +1 (800) 544-3875 phone number 0 0 users reported that they have successfully reached Target by calling +1 (800) 544-3875 phone number Click down if you have unsuccessfully reached Target by calling +1 (800) 544-3875 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (800) 544-3875 phone number
    Target Gift Card Business Orders
    +1 (800) 424-6888
    +1 (800) 424-6888
    Click up if you have successfully reached Target by calling +1 (800) 424-6888 phone number 0 0 users reported that they have successfully reached Target by calling +1 (800) 424-6888 phone number Click down if you have unsuccessfully reached Target by calling +1 (800) 424-6888 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (800) 424-6888 phone number
    Redcard Guest Services
    +1 (612) 815-9922
    +1 (612) 815-9922
    Click up if you have successfully reached Target by calling +1 (612) 815-9922 phone number 0 0 users reported that they have successfully reached Target by calling +1 (612) 815-9922 phone number Click down if you have unsuccessfully reached Target by calling +1 (612) 815-9922 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (612) 815-9922 phone number
    Target Mastercard - Outside the USA
    +1 (888) 729-7331
    +1 (888) 729-7331
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    Target Debit Card
    +1 (612) 761-6627
    +1 (612) 761-6627
    Click up if you have successfully reached Target by calling +1 (612) 761-6627 phone number 0 0 users reported that they have successfully reached Target by calling +1 (612) 761-6627 phone number Click down if you have unsuccessfully reached Target by calling +1 (612) 761-6627 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (612) 761-6627 phone number
    Media Contact
    +1 (612) 307-5876
    +1 (612) 307-5876
    Click up if you have successfully reached Target by calling +1 (612) 307-5876 phone number 0 0 users reported that they have successfully reached Target by calling +1 (612) 307-5876 phone number Click down if you have unsuccessfully reached Target by calling +1 (612) 307-5876 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (612) 307-5876 phone number
    Food Safety
    +1 (612) 512-5007
    +1 (612) 512-5007
    Click up if you have successfully reached Target by calling +1 (612) 512-5007 phone number 0 0 users reported that they have successfully reached Target by calling +1 (612) 512-5007 phone number Click down if you have unsuccessfully reached Target by calling +1 (612) 512-5007 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (612) 512-5007 phone number
    Media Contact
    More phone numbers
  3. Target emails
  4. Target address
    PO Box 9350, Minneapolis, Minnesota, 55440-9350, United States
  5. Target social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Target Category
Target is ranked 1 among 65 companies in the Department Stores category

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