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Taco Bell

www.tacobell.com

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1.1

Overall reputation rating based on reviews and complaints

Taco Bell earns a 1.1-star rating from 4 reviews and 2487 complaints, indicating that most fast food enthusiasts are dissatisfied with their meals.

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Taco Bell Complaints Page 23 of 125

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J
9:50 pm UTC

Taco Bell Free chalupa coupon offered by one of your franchise's

We received a coupon in the mail for free taco bell food items
We cut out the free chalupa with purchase of one at regular menu price.

Promotion was for taco bell 036407 located at 10901 garden grove ca 92843
On 08/28/2020 order number: 351149.

I order the nacho box with the two chalupas the cashier said she would not honor the chalupa for steak only ground beef. I wanted the two chalupa for me and my wife to eat along with the nacho's. So I told them I would purchase the two steak taco's but that I was going to resiter a complaint the coupons say nothing about not getting one over the other.. Just that you must pay for menu price for the free one.

I dont know if you can take care of this but I believe I am owed at least one steak chaluipa but for my trouble I want two. If I get nothing well my explications of taco bell customer service will remain the same.

You can reach me at my phone [protected]
Or email [protected]@att.net

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K
12:14 am UTC

Taco Bell Beefy mini quesadilla, shredded chicken mini quesadilla, and beefy fritos

All of the listed Taco Bell food products listed above have been removed from the dollar menu and what I usually ordered. Now that they are no longer available I will no longer be a customer of Taco Bell. Good luck sustaining a demand for customers. The diminishing of the dollar selection menu has been occurring for the past year and is deplorable.

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T
2:08 pm UTC
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We walked into Taco Bell on a Saturday night after driving all day long trying to get home. The cashier lady asked if we had a mask me and my husband told her no we did not have one. She got on the head set and told whoever manager or whoever we did not have a mask. I told her well the people sitting there did not have mask on and when I looked at them they...

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B
1:16 am UTC
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Store closes a8pm- but someone forgot to lock the door, so I entered. Cars were still driving thru to order, so the store was not closed. I knew what I wanted, but the manager told me to leave And go thru the drive thru- 6 cars in line, that's why I went inside - faster service. I own a business, we close at 5pm. Many times over the last 15 years, the door...

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W
9:44 pm UTC
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About 6:50 pm my family and I pulled up to the speaker at Taco Bell in Ashland City, Tn. My order was taken without any difficulty. I pulled up to the window and there was a polite young black female taking my payment. As I handed her my card I noticed two other black males behind her, one of which seemed to be gagging as if he were throwing up. The female...

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B
7:21 pm UTC

Taco Bell Placing simple order

Store #005569 9990 Roosevelt Blvd Philadelphia, PA 19114
1 was trying to place very simple order: 2 seven layers boritos and 1 large mountain dew. Had to repeat it about 10 times loudly and person still did not get it, placed 2 drinks instead of 1, been making other errors. She called for supervisor, and supervisor lady were either under influence or just low life attitude, she told me that i can go. I bearly was able to get my visa card from them, then placed this order in another local Taco Bell restaurant without problem

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V
9:48 pm UTC

Taco Bell Beefy crunchy taco supreme and beef soft taco

On Thursday July 9, 2020, at 7:33:23 PM, I used the drive-thru line to order 6 Beef Soft Tacos and 3 Beef Crunchy Supreme Tacos for my family. When I got home, I noticed the Crunchy Supreme tacos did not have sour cream, very little meat and lots of tomatos and lettuce, which I paid the price for the Supreme. I did take a picture of the hard taco, if you needed it as proof. Aso, the soft shells were skimpy looking with less fillings of everything.
We all were disappointed especially, waiting to enjoy their meal. This is the second time at this Taco Bell and will not go back. The customer service was good but the tacos were poorly made for service.
Loation of the Store: Taco Bell 002674, 121 N. McDade Blvd., Glenolden, Pa. 19035. Order 671006, #506., total including taxes was $15.17. I am requesting a refund or coupons for future tacos productsfrom any Taco Bell. I was also advised by other family members and their friends, that this type of behavior is a norm how skimpy the tacos are at that location. This concerns need to be addressed with the staff and retrained on how the products should be made accordingly to your standards.

Thank you for your consideration in this matter and looking to hear from you.

Vera Rajis

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J
9:55 pm UTC

Taco Bell Price problem

I love Taco Bell and eat there a lot. My daughter and I both love the pineapple freeze and get them during happy hour a couple of times a week and they are always $1 like the menu board at Drive-through says. Today we went through and were told a different price. When I said something I was told that her manager said it didn't matter what the menu board said and to charge $1 and change. I said they had to charge what the advertised price was. Every other person has charged $1. The drive thru line was long so my daughter just paid it and we left. She never offered a receipt and the price never showed on the screen where we ordered. I find this a little strange. This occurred at the Taco Bell in Cleveland, Georgia. Jo. Ann Hamilton

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P
10:38 am UTC
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hi @tacobell check out: 6/15/2020 Order number: 939169 465 El Camino Real South San Francisco, CA Build an app just so the person @ the drive up not know or care about my order? It was such a drag. I deleted your app. too bad, I used to love me a crunchwrap every now and again. I sent a message on twitter no response. I wonder why you cannot mobile order...

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J
4:01 pm UTC
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Ordered crunch wrap, taco supreme and a pepsi. On second bite into crunch wrap I found part of the rubber glove that the crew member that prepared my was wearing. 1: How do you not know part of the glove is missing? 2: if this had been a child's food would the child have choked on it. Manager did replace order and apologize as he should have. Fast food i...

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B
9:54 pm UTC
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Can't follow instructions on how to make a simple Burrito. Can't put any taco sauce in the 10 pack of tacos although the request was made. Nearly 30 mile round trip visit to Taco Bell and afternoon calling to complain about the order ms being wrong. Their response. Well. Drive back here and we will replace your burrito or give you the taco sauce. Lol Call...

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J
8:43 pm UTC
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My husband and I went into Taco Bell on Friday, May 22, 2020 to place an order. After our order was placed, an employee had an order ready. Another employee stated that the people had walked outside. The employee threw the order down on the counter and said, well then let it get cold. My husband then asked for the manager because there were several...

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T
9:35 pm UTC
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The second time in a wk the ordered was messed up, tonight I ordered 2 soft chicken supremes, Gordita supreme and 3 hard shell tacos and two nachos Belgrade meals, I got 1 nacho Belgrade a double decker taco the two chicken supremes were ice cold I got one nacho Belgrade and when I asked for mild sauce a girl in the back yelled dude look in you're bag which...

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E
9:43 pm UTC
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I asked the cashier clerk is the cheesy gordita crunch a platter because on the menu it had a platter next to it and he firmly said yes then when i got my order and saw it wasn't i asked him why did he tell me it was a platter.I spent $17 and change for 5 tacos one which was a cheesy gordita ..He simply laughed and turned around and so did another cash...

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K
2:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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For the past 2 weeks I have tried to order "Fiesta Taco Salad", only to be told you stopped selling them weeks ago. Then why in the hell is still listed on your menu ( Doordash )? They informed me that Taco Bell is responsible for updating the menu! We loved those salads over the years, now we do without! Please reconsider bringing it back! Ms Jackson jackson.[protected]@yahoo.com

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K
9:33 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
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On 4/5/2020 I went to the Taco Bell in Mena, AR. I ordered two Party Boxes of tacos, and was told that they had no lettuce. Okay, I can deal with that. Upon pulling up to the window and after paying, I was told that the pintos and cheeses would take 10 minutes, and to please pull forward. After waiting 15 minutes, someone came out and told me that my card...

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A
9:11 pm UTC

Taco Bell Drive-thru

I ordered through the drive-thru and asked for a chulpa box and #6 combo. When I paid for my order, I asked for my second drink and the drive thru employee advised I only order one. I asked for my chulpa box and they once again advised I didn't order it. I confirmed my order was correct on the screen but at the window it was not. I also didn't receive a receipt after payment, so I have no way of showing what I ordered.

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C
11:06 am UTC
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I have been a patron of this restaurant for many many years and since the new management has taken over it has become the most unprofessional place to eat at. Today we were denied entry into the store while the manager sat at the door telling us to remove or clean our footwear because he was ‘sick and tired of cleaning muddy carpets'. Last week I had...

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M
12:20 am UTC
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On 14Mar2020, while ordering in the drive thru line, I was informed that the establishment did not have beef on hand. The only meat available at the time was shredded chicken and each item was upcharged 70 cents. The management on hand did not offer condolences and did not offer any means of compensation for the inconvenience. The attendant was rude and dismissive after accepting payment.

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G
7:01 pm UTC
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I was the only person in line ordered at 3:41:45 Order# 207056, no one came in after me, your employees kept taking care of drive thru, and it took 18 mins to get my chicken power bowl. Very disappointed

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