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Taco Bell

www.tacobell.com

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1.1

Overall reputation rating based on reviews and complaints

Taco Bell earns a 1.1-star rating from 11 reviews and 2492 complaints, indicating that most fast food enthusiasts are dissatisfied with their meals.

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Taco Bell Complaints Page 23 of 125

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I
8:24 am UTC
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Worked here a little while at 24705 West 12 Mile Road Southfield, MI 48034 location and ended up going back to my old job. Absence truly does make the heart grow fonder. Sometimes you don't know a good thing until you foolishly walk away from it. Feels so good to finally be back where I belong! I will never leave my old job again!!! Working in thi...

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G
7:10 pm UTC

Taco Bell Bad food

I ordered to beef burrito supremes and cinnamon sticks, I got the bag that had the sealed for you sticker but no cinnamon sticks. I drove 1/2 mile to my home and immediately sat down to eat COLD burritos and not even close to beef in it.

I find this Taco Bell on Wilma Rudolph Blvd in Clarksville, Tn is notorious for this never get it right. My calls have apparently fallen on deaf ears. Once again you all have ripped me off. Dont worry it wont happen again trust me.

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Quannell Johnson [They/Them]
Quannell Johnson [They/Them]
Seattle, US
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Sep 26, 2020 7:44 pm UTC

Hi Greg!

I have read your note about the quality of your order from Taco Bell. I'm sure that the burritos were hot when you received them, but a half hour in an air conditioned car is a long time for any burrito to stay hot!

I hope this clears things up!

G
Author of the review
G
Greg Wood
Holladay, US
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Sep 26, 2020 7:52 pm UTC
Replying to comment of Quannell Johnson [They/Them]

It wasnt A/C on it is nice here. Not a half hour either 1/2 mile. They were ice cold in the middle but thats ok

Quannell Johnson [They/Them]
Quannell Johnson [They/Them]
Seattle, US
Send a message
Sep 26, 2020 7:54 pm UTC
Replying to comment of Greg Wood

Oh, that's a relief. Most people don't like cold burritos. Why would you create a complaint if you like cold burritos? I don't understand.

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M
4:10 am UTC
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I have gone to Taco bell in Potosi Mo. 2 nights in a row and was told they were out of food. For an establishment, that is open until 2am, tell a customer that they are out of food, is a bit much! If a place of business is open until 2am, then they should have full menu service until 2 am. The date of the 2 nights is Sept. 7th and Sept 8th.. I had to drive...

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D
10:44 am UTC
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I just left taco bell. I bought some taco supreme. When i got home to eat my food i notice everything was soaking wet, the sandwiches the wrapping as well. so i immediately call the store back only to be told i was not there, then a it was change to what sandwiches was bought. So i just pitch the sandwiches in the trash. I did ask to speak with a supervisor...

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H
11:14 pm UTC

Taco Bell Tostadas, 7-layer burritos

I take my kids to Mexican because I know we can get good vegetarian protein ( we eat meat, but I don't allow poor quality meet, therefore we don't order meat at fast food). I don't do burgers or Chick fillet. Today If I could have backed out of the line, I would have. The person taking my order took pity on us and suggested a veggie Gordita. So tastily, but WAY too many carbs. I won't grace another Taco Bell line unless extreme measures demand it. I will go to Dell Taco until you sell tostadas. We have been regular customers. I have a lot of vegetarian friends who also are incensed at the loss of a few great veggie items at fast food. I just can't come back. Tostadas are all I'm willing to eat at taco bell. In So Call I can just as well go to Del Taco. And so I shall.

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J
9:50 pm UTC

Taco Bell Free chalupa coupon offered by one of your franchise's

We received a coupon in the mail for free taco bell food items
We cut out the free chalupa with purchase of one at regular menu price.

Promotion was for taco bell 036407 located at 10901 garden grove ca 92843
On 08/28/2020 order number: 351149.

I order the nacho box with the two chalupas the cashier said she would not honor the chalupa for steak only ground beef. I wanted the two chalupa for me and my wife to eat along with the nacho's. So I told them I would purchase the two steak taco's but that I was going to resiter a complaint the coupons say nothing about not getting one over the other.. Just that you must pay for menu price for the free one.

I dont know if you can take care of this but I believe I am owed at least one steak chaluipa but for my trouble I want two. If I get nothing well my explications of taco bell customer service will remain the same.

You can reach me at my phone [protected]
Or email [protected]@att.net

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K
12:14 am UTC

Taco Bell Beefy mini quesadilla, shredded chicken mini quesadilla, and beefy fritos

All of the listed Taco Bell food products listed above have been removed from the dollar menu and what I usually ordered. Now that they are no longer available I will no longer be a customer of Taco Bell. Good luck sustaining a demand for customers. The diminishing of the dollar selection menu has been occurring for the past year and is deplorable.

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T
2:08 pm UTC
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We walked into Taco Bell on a Saturday night after driving all day long trying to get home. The cashier lady asked if we had a mask me and my husband told her no we did not have one. She got on the head set and told whoever manager or whoever we did not have a mask. I told her well the people sitting there did not have mask on and when I looked at them they...

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B
1:16 am UTC
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Store closes a8pm- but someone forgot to lock the door, so I entered. Cars were still driving thru to order, so the store was not closed. I knew what I wanted, but the manager told me to leave And go thru the drive thru- 6 cars in line, that's why I went inside - faster service. I own a business, we close at 5pm. Many times over the last 15 years, the door...

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W
9:44 pm UTC
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About 6:50 pm my family and I pulled up to the speaker at Taco Bell in Ashland City, Tn. My order was taken without any difficulty. I pulled up to the window and there was a polite young black female taking my payment. As I handed her my card I noticed two other black males behind her, one of which seemed to be gagging as if he were throwing up. The female...

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B
7:21 pm UTC

Taco Bell Placing simple order

Store #005569 9990 Roosevelt Blvd Philadelphia, PA 19114
1 was trying to place very simple order: 2 seven layers boritos and 1 large mountain dew. Had to repeat it about 10 times loudly and person still did not get it, placed 2 drinks instead of 1, been making other errors. She called for supervisor, and supervisor lady were either under influence or just low life attitude, she told me that i can go. I bearly was able to get my visa card from them, then placed this order in another local Taco Bell restaurant without problem

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V
9:48 pm UTC

Taco Bell Beefy crunchy taco supreme and beef soft taco

On Thursday July 9, 2020, at 7:33:23 PM, I used the drive-thru line to order 6 Beef Soft Tacos and 3 Beef Crunchy Supreme Tacos for my family. When I got home, I noticed the Crunchy Supreme tacos did not have sour cream, very little meat and lots of tomatos and lettuce, which I paid the price for the Supreme. I did take a picture of the hard taco, if you needed it as proof. Aso, the soft shells were skimpy looking with less fillings of everything.
We all were disappointed especially, waiting to enjoy their meal. This is the second time at this Taco Bell and will not go back. The customer service was good but the tacos were poorly made for service.
Loation of the Store: Taco Bell 002674, 121 N. McDade Blvd., Glenolden, Pa. 19035. Order 671006, #506., total including taxes was $15.17. I am requesting a refund or coupons for future tacos productsfrom any Taco Bell. I was also advised by other family members and their friends, that this type of behavior is a norm how skimpy the tacos are at that location. This concerns need to be addressed with the staff and retrained on how the products should be made accordingly to your standards.

Thank you for your consideration in this matter and looking to hear from you.

Vera Rajis

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J
9:55 pm UTC

Taco Bell Price problem

I love Taco Bell and eat there a lot. My daughter and I both love the pineapple freeze and get them during happy hour a couple of times a week and they are always $1 like the menu board at Drive-through says. Today we went through and were told a different price. When I said something I was told that her manager said it didn't matter what the menu board said and to charge $1 and change. I said they had to charge what the advertised price was. Every other person has charged $1. The drive thru line was long so my daughter just paid it and we left. She never offered a receipt and the price never showed on the screen where we ordered. I find this a little strange. This occurred at the Taco Bell in Cleveland, Georgia. Jo. Ann Hamilton

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P
10:38 am UTC
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hi @tacobell check out: 6/15/2020 Order number: 939169 465 El Camino Real South San Francisco, CA Build an app just so the person @ the drive up not know or care about my order? It was such a drag. I deleted your app. too bad, I used to love me a crunchwrap every now and again. I sent a message on twitter no response. I wonder why you cannot mobile order...

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J
4:01 pm UTC
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Ordered crunch wrap, taco supreme and a pepsi. On second bite into crunch wrap I found part of the rubber glove that the crew member that prepared my was wearing. 1: How do you not know part of the glove is missing? 2: if this had been a child's food would the child have choked on it. Manager did replace order and apologize as he should have. Fast food i...

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B
9:54 pm UTC
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Can't follow instructions on how to make a simple Burrito. Can't put any taco sauce in the 10 pack of tacos although the request was made. Nearly 30 mile round trip visit to Taco Bell and afternoon calling to complain about the order ms being wrong. Their response. Well. Drive back here and we will replace your burrito or give you the taco sauce. Lol Call...

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J
8:43 pm UTC
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My husband and I went into Taco Bell on Friday, May 22, 2020 to place an order. After our order was placed, an employee had an order ready. Another employee stated that the people had walked outside. The employee threw the order down on the counter and said, well then let it get cold. My husband then asked for the manager because there were several...

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T
9:35 pm UTC
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The second time in a wk the ordered was messed up, tonight I ordered 2 soft chicken supremes, Gordita supreme and 3 hard shell tacos and two nachos Belgrade meals, I got 1 nacho Belgrade a double decker taco the two chicken supremes were ice cold I got one nacho Belgrade and when I asked for mild sauce a girl in the back yelled dude look in you're bag which...

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E
9:43 pm UTC
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I asked the cashier clerk is the cheesy gordita crunch a platter because on the menu it had a platter next to it and he firmly said yes then when i got my order and saw it wasn't i asked him why did he tell me it was a platter.I spent $17 and change for 5 tacos one which was a cheesy gordita ..He simply laughed and turned around and so did another cash...

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K
2:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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For the past 2 weeks I have tried to order "Fiesta Taco Salad", only to be told you stopped selling them weeks ago. Then why in the hell is still listed on your menu ( Doordash )? They informed me that Taco Bell is responsible for updating the menu! We loved those salads over the years, now we do without! Please reconsider bringing it back! Ms Jackson jackson.[protected]@yahoo.com

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