Taco Bell
reviews and complaints

I live in central VA. The lobbies of most of your restaurants are rarely open. In fact I never know when they will be open. One day it may be open and another its closed. Mostly however they are closed even though your restaurants have kiosks where people can order on their own. It is a huge inconvenience to drive to a restaurant just to find out the lobby is closed. When I call ahead of time to see if the restaurant is open rarley does anyone even bother to answer the phone.

I see a lobby closed with a crew inside and very few cars in the drive-thru. Perhaps you are short of employees but isn't that what the kiosks are for? The truth is that I think that employees close the lobby much of the time just because they can.

This is what happens when a huge part of the populace buys into a "pandemic" with a 99% plus survival rate. We've destroyed our country and our economy and now everyone is hooked on government money----money this country doesn't even have!

Sadly many woke idiotic companies bought into the lie and clown world is the result. America has become a third world nation and it is appalling that restaurants across the board just open and close as pretty as they please with no regard to the customers that take the time to drive only to find the doors locked! Pathetic.

I have been attempting to sign into my Taco Bell account, which I have had no problem in doing until today. I am using the correct information including my password. I even changed the password to the same one which it allowed & tried to sign in.

The result:

Login failed. Please try again.

When attempting to create a new account due to this, I get this response:

Access Denied

You don't have permission to access "http://www.tacobell.com/register/newcustomer" on this server.

Reference #18.861c2117.[protected].2ea73580

Please advise.

Debbie Rudi

03/19/22 poteau Oklahoma location 2am .. at first the young man said we would have to wait 5 minutes for the meat to cook then he was no we got it .. all 5 tacos had maybe a table spoon of meat and topping verily filled a 1/3 rd of the taco .. 4 of the tacos had broken shells …. The two burritos had no meat at all ant the rice an egg cheese was cold ..just awful we had to throw it away and this is the 2nd time this has happened we were there at 2am on the 03/17/22 and it was just as bad..

I had put my order in on 3/19 and had waited over 40 minutes. There was one behind me in the restaurant that received her food first, which was fine. But they were finishing all the drive thru cars and there was time enough to work on the peoples inside. The drive through cars all were waited on before any of the inside got their food. After they emptied out, there was a car here and there that came through and the drive through was emptied out twice, so I didn’t even get my food cause I had to leave because of my kids and groceries in the store.

Hello Taco Bell please read this through please my name is Richard Coker not that it matters please just hear me out I do know this site is for complaining I not here for that just read on please I love my Taco Bell but about 2 months ago I started making soft tacos at home with only your brand name stuff then oneday on the grill I said I’m going to try it I made the best tasting taco Buger you ever put in you mouth this is the next best at Taco Bell I had friends come over and try the it was the best ever please think about put that on your menu you want be sorry good luck I’ll be waiting for it I love them RDC

In Tullahoma TN at approximately 250 pm today while eating cheesy been and rice burrito I cracked my back molar on the right side. There were three black rock like objects I had spit out that were in the burrito. My order was 3 cheesy rice burrito nothing else today's date is Friday March 18 2012

I asked for a couple cups of water at the window and was told I’m not allowed to ask for that at the window (after I paid for my order already), and I was told I needed to drive around to the back of the line to resubmit an order for water. I told the first two girls no ma’am, I won’t go to the back of the line to wait again, and waited. The third person came out and her name was Lisa, I asked for the store managers number/name. Was given the name of the person who came to the window, not sure if that’s a coincidence or not, but I left with a phone number and a name, Lisa. The two girls who told me I needed to go to the back of the line were Aria and Ollie. Not sure I even believe Lisa, the one who told me their names. I have a video, but it’s too long to send. I’m happy to provide it as proof, although the first girl is not in the video, only the second and Lisa.

This RGM should be fired from her position! She It’s abusive to the employees using threatening tactics. She also physically strikes them and uses derogatory words towards them. Also in gauges and illegal drug activity while working. As a parent of a employee and hearing my child say how she behaves. I strongly believe she doesn’t deserve a position she obviously don’t have the tact to possess. If the Physical harassment and verbal harassment does not stop a lawyer will be contacted. No child should have to go to work and be scared of a person in a Manager position or anyone for that matter!

Today 3/8/2022

I went into your establishment on my lunch hour and ordered a $5 Chalupa box, minus the lettuce and tomatoes but please leave the sour cream. I give the lady behind the counter my name and paid. Went to my seat and heard my name called, when I look up as I am going up to retrieve my food, I see the lady that took my order give it to another customer. So I stand for a few more moments thinking maybe I was wrong in hearing my name. The lady asks if she can help me and I said yes, I am waiting on my order. The ones in the kitchen were clueless. So they make my order again and the lady behind the counter tells them what I want cut off of it. I get my order, go to the table and low and behold, it has lettuce on it. I take it back up there and I tell them the problem, I am supposing it was a manager, she is the next one that comes up and asks what the problem is. I tell her. She was RUDE! It does not take much to read off of a screen to get someone's order right. Please teach your employees to read the screen and take their time. Teach your managers to not be rude. I will not be back to this establishment and I will for sure let everyone I know about the horrible experience I had. Customer Service is low at this store.

Taco bell on Main St. In Madison, Mississippi is not capable of getting an order right. Every single time i go there, they mess up items by leaving sauce off, they leave items off my order, and sometimes like today, they give me a completely different item instead. Now, they are even asking customers if they want to round up the change, and are unclear what they are asking that for. I had to ask, and they specified its for scholarships for their employees. You'd think if they want extra money for their employees, they'd at least get the order right, in less than THIRTY MINUTES, and not have a bad attitude. Suck it, taco bell, yall have the worst service ever.

I ordered the "chicken box" and got two beef tacos, and the burrito had beef in it. I haven't eaten beef or pork in over 30 years, that is why I order "chicken".

I had to work, so couldn't go back and return the products. I feel that I should be reimbursed for the order, since I wasn't able to eat it. (my dogs thank you)

TACO Bell location on Stearns, in Simi Valley, CA. 93063

thank you.

I order from my phone through the app. I've purchased The special in 2/13/22.

Only once did I get the special, my 1st order. No info on how to use the promo to get the $10 value from the special.

I ordered from my phone again, yes the same phone I bought the deal and from the same app.

There was NO info about how to include free taco with my order. So I go and pick-up food and no free taco. Asked at window if this included the promo fre taco...NO.

I can't understand how a corporation as large as Taco Bell could have such an

unusable promo.

Thank you

Roger staum

109 Sand Fiddler Ct

Daytona Beach, Fl.

Ordered between 11:30 am and 12 noon pickup.

Store 1400 block Beville Rd

Daytona Beach, Fl.

Ordered from phone [protected] same phone and number from above.

I ordered the nacho bell grande from my local taco bell on 2.26.22 at around 3:50pm. It all smelled normal then when I got home to eat I opened the container and the smell was horrible. I thought maybe it was just the container so I put every on my own plate. Then I took a bite and it tasted revolting it tasted like plastic and cleaning chemicals. I immediately threw up.

Good afternoon,

I went today and got a 3 taco meal and there was stem of some sort in my taco.

I went through the drive thru on 2/16/22 and ordered a $5 cravings box. I asked for no lettuce or tomatoes on any of the items because Taco Bell probably has the worst vegetables in the fast food game. Well, I guess you’ve got some comedians working there, because each item had at least one shred of lettuce or tomato on the item, as if some had just been pulled off the rack and been sloppily pulled apart. On top of that the food was just sad, gross, and cold. The chalupa also had decent amounts of lettuce and tomato despite my wishes. Disappointing, Taco Bell used to be a pretty decent place for cheap fast food that wasn’t burgers and fries.

I got the taco pass.It was something like $10.83 after tax.When I tried to get my daily free taco,I was charged over $3.When I checked my account, I had $28 missing.The manager said he would comp the taco.

Also,I tried to use a reward for a taco yesterday.It wouldn't let me.It was supposed to expire today but it's gone.I hate Taco Bell.

With over 25 cars in line the Taco Bell on Wadell Road in surprise Arizona still not providing staff to support the customers in line. Multiple staff members on site but they are sweeping floors and cleaning bathrooms instead of simply carrying the orders to the customers who are waiting in line any other customers in line include delivery drivers who have been waiting for over half an hour for their orders which are clearly sitting ready to be delivered in the restaurant has to say unless the staff itself is also sleeping on the job inside. The situation is beyond unreasonable. It is quite frankly a slap in the face to all Taco Bell customers and his unacceptable and the corporate standpoint I would hope that once you are notified about the situation you do something to rectify it.

I went to the drive-thru at Store #026707, located in Windsor, CO on 2/7/2022 at 5:12;01PM. The order taker would not pay attention to my order at all, and kept asking me "what". I had to repeat 4 times that I wanted to order the Cantina deluxe crispy chicken box. I also ordered 2 of the $2 grilled chicken burritos. My ticket is #418. The name on my receipt for the order taker is AMILCAR. When I got to the drive thru window, the hispanic female that was handing out and accepting payments did not even say hello or anything. I handed her my debit card and she closed the window on me. She handed me my drink which I had ordered a diet Pepsi w/o ice and it came with extra ice, I didn't say anything as this store is always so slow and I was already upset!

When she handed me my order, she was very abrupt when handing it out, and when you have a box meal, those things are so flimsy and hard to handle anyway, I almost dropped my order. She kind of smirked about it!

When I got home I checked my order and saw that in the box meal there was something with steak on it. I called the store and whoever answered the phone and said he was the manager, thought he was a comedian or something. When I told him what I had and that my receipt said steak chalupa sup, he told me that it didn't matter because what I got and what I ordered were the same price anyway. I told him that I did not ask for the steak, I wanted to try the new crispy chicken tacos, and he didn't know what he could do about it anyway. I let him know that I was going to contact the corporate office today. He then told me that they didn't have it yet, that it might be in tomorrow. I told him that I wanted a credit and he told me I could come back tomorrow and he would give me he save a crispy chicken box for me. I don't want anything cold! I want it fresh! This is unacceptable and I want a refund!