Taco Bell

this is about the taco bell located on dean rd and university blvd in orlando. Yes taco bell sucks everyone knows that-- the food is crap as is the stupid service. However, this location for some reason always has just BAD service. Ive been here a few times and had bad experiences, however recently I went to get some chicken burritos. I specified at the window that I wanted a little extra rice in the burrito or just make sure they put enough rice, since at this location there is barely ANY rice...or less than at other locations. When I got my food, there was literally almost NO rice in the burritos...this was lame as i requested for at least an OK amoung of rice. I asked them about that, and then the idiotic manager came... a rude black guy. He said Ok he'd put extra rice, but then proceeded to charge me like 75 cents EXTRA for the extra rice-- aer you serious? a chicken burrito in itself is just 1.38 and you want to charge me like 40 cents extra for each burrito when you already messed up my food AND made me late? he was just rude and stupid about it... if I was a manager believe me I wouldn't be charging extra rice after already messing up someone's order when they REQUESTED rice and their burritos had about NO rice in them. Then when I got my new burritos...they still BARELY had any rice in them? i was like...ok at other locations i dont even have to ASK and i get an ok amount of rice in the burritos---now I had to WAIT and PAY extra and still got no extra rice? this si a joke right? the rude stupid manager idiot didn't care... this place has NO customer service at all and ###s run it--nothign surprising for taco hell but seriously...they dont even know how to put more rice in someone's burrito or food? stupid idiots...

I have concluded that it is impossible to get extra cheese at Taco Bell. I used to say "extra cheese" and that never worked. I then started saying "double extra cheese". Still didn't work. Eventually... "triple extra cheese", and I would reiterate at the window that I want "extra extra extra" cheese. No dice. For awhile, I tried saying "extra taco cheese on the side" so that they would have to at least give me something, though this would completely confuse the employee. "Uh...what? Nacho cheese?" What am I supposed to do, explain to them that they aren't bright enough to fill an order that instructs them to add "extra extra extra cheese", so that I I instead ask them to give me the cheese on the side so that I can add it myself?

I give up.

Do Not eat at Taco Bell particuarly in Hemet Ca. We purchased a few Bean/Cheese burritos and found a large human toe nail clipping inside our Burrito! Talk about disgusting we were totally without words when we nearly swallowed this while taking a bite out of the burrito. Taco Bell's attitude was less than concerned and made us feel like we had done something wrong by reporting this. We will be reporting this to various news agencies and health departments as well as putting videos out there we took of the product and toe nail inside

So I totally went to Taco Bell tonight because I hate cooking, cleaning and doing anything that requires getting off my ###.Anywho I ate six taco's and a chicken flatbread sandwich and then I decided that it really didn't fill me up because I'm so fat so I ordered a bean burrito.It had beans and cheese in it!Like who does that?I'm just too dum to realize that it has in it what it actually says it does.Plus Brenda's are naturally dum anyway.Whatever their food keeps making me fat and I'm sick of it.So does McDonald's and Wendy's as well.

I took my boy's out on said evening to a hockey game and prior to the game we went to taco bell for a snack. While eating, I injested a piece of plastic that was in my food. After almost choking on the plastic I was able to spit it out, my boy's were witness to this and needless to say they were extreemly upset. After a couple of days I met with mike, a rep from twincorp, who represented taco bell. We discussed what had happened and said he would pass on all the information to his boss. Paul mace called me a couple of days later and confirmed that the plastic was indeed a corner of their jalapeno pepper bag. I took pictures of the object and gave it to twincorp in good faith that they would take this matter seriously. To my surprise, they didn't. After speaking with paul mace about what they were going to do about this terrible incident, he replied by saying that he would offer $250.00 if I would provide proof that my son suffered serious enough to undergo professional help to deal with this matter. I guess the fact that I almost choked to death in their restaurant isn't that important to them, not only that, when we were discussing this matter he seemed to get upset with me because I told him that his offer was not what I expected. His words were, take it or leave it, your choice. I guess big business is not really concerned with people choking in their establishments due to foriegn objects in their food, my mistake I guess, I should of eaten at home.

I walk into this Taco bell and they had no air conditioner. I complaint about it be to hot and they just said they know. That the unit was broken. It was 105 outside and it was hotter inside. All the employee were sweating on our food. I was sweating right when I walked into the place. I wish I didn't order anything because I wonder now how much sweat was on my food. I think the USDA should go there and shut it down until it's fixed. So, Don't eat at the Highland Ar Taco Bell and the KFC becaise they are in the same building.

i recently purchased food at a local taco bell and when i bit into my taco i bit down onto an earring that cut the roof of my mouth. i filed an incident report with them and also went to get a tetanus shot. not only am i disgusted by what happened but i also have concerns that i was put at risk of contracting some other sort of communicable disease. the owner of the local stores contacted his insurance company about the matter and a representative from the insurance company left me a message stating that they are looking into where the earring could have originated from. of course the owner claims that it could not have been in his store since they have a strict policy about jewelry which in my eyes does not guarantee it couldn't of happened locally. i intend on filing a complaint with the consumer protection agency, the health department and discussing an article with the local newspaper but am not sure if i should wait until i get legal counsel in this matter. i am not sure what taco bell intends to do about this matter but i want them to be held accountable for the obvious negligence in this case but need help or advice about what to do next

Quality of the food is good but everytime the mexican pizzas are ordered they are always at the bottom of a tiny bag and they are crushed 100% of the time.

The big lady At the drive thru window is so rude. She has been there for a while. Omg everytime I go by there I order several things for my husband & myself. She is scared to give you any Taco sauce. I had oreder 7 things tonight & ask for extra sauce. She slammed a few in the bag. When I get home I have a total of 4.
makes me wonder what the extra was.

Greetings Morteza Amirkhani or to whom it may concern:

My name is Mrs. Williams and I have been a faithful employee of Taco Bell since fall of 2009 until yesterday 07/10/2011.

I have received many recognitions and even gifts for Excellent customer service, training of new cashiers and excellent overall knowledge and application of Taco Bells' brilliant concept of customer mania.

Recently a new, team member/shift leader joined us. Her name is Allison. Our store number is 026798, 10005 University Blvd. Orlando Florida. I know terrible treatment from this manager towards me and since she (Allison) is close friends, maybe even an in-law of our G.M. Lisa Lorraine, my complaints have gone unnattended.

June 6, 2011, i felt threatened by Allison, the G.M. was not present so i felt the urgent need to call the authorities. Because i responded calmly and called the authorities, i was let go by both these managers saying i over reacted.

Although i was so hurt by this decision, as i am the only person able to work in my household, I recently found out that Allison has been going behind my back, talking to my husband about all my personal job related information. Which is strictly against Taco Bell rules and regulations! I am seriously considering taking legal action against her and whom ever legal counsel says I should defend myself against in this matter. This is unheard of and i will not sit back and allow this so called manager to get away with causing problems in my marriage, family and my personal life which has nothing to do with Taco Bell at all.

If employees are not even allowed to disclose another employees hours to anyone, i know
Allison's behavior is totally against Taco Bell policy

Did you know that ALL of your staff do not wear "plastic gloves" when handling food?

And, especially after handling money !

A cashier rang up my order and then she then went to prepare my order.

She grabbed tomatoes, nachos, and a handful of lettuce with the same hands that just handles the money !

This is utterly disgusting considering. Money is "DIRTY! (germs)"

I will take my business elsewhere. Thank you.

Gave the Cashier $20...she gave me change for a $10...said she did not remember me giving her a $20. (That was the only bill I had in my wallet!) I did not get my food ($9.10 nor did I get the $10)...If the cashiers do this enough, I guess Taco Bell would not even need to pay them as they would get many $10 bills per day---quite a supplemental payday.

Purchased a Cheesy Beefy Melt Burrito for my son and when he was eating it he almost swallowed a large piece of some kind of glass. Scared me to death. He could of been hurt really bad.

Do not use the drive through at Taco Bell in Lindale, TX.

You will get short changed on $20 bill.

I was traveling from Louisiana to Fort Worth, TX on Memorial Day to perform temporary military duty. I ordered 2 cheesy beef burritos. Total cost was $2.14.

I told the clerk I had a $20 bill and 14 cents. She gave me back $8, and then insisted that even though I said "A twenty" I had only handed her a $10 bill. I asked for the Supervisor to verify the money in the register.

She told me the money was verified. I asked the Supervisor if she checked the clerk's pockets and purse. She told me only the register would be verified. I told them, "Never Mind! I didn't want anything from here!" It costs me $10 for the privilege of their drive through, and I got no food for it.

On end of feburary I got suspended and I was never informed being fired. In the end of Feburary 25th, I was the closing manager. Me and an employee were horse playing it was nothing serious until. I boby slammed her and she hit her face. She was laughing until she saw her face. I called My general Manager and told him about it. On Sunday I was suppost to go work but he told me that I was suspended until further notice. It almost 2 month now and I still havent been informed what was going to happen. Rather I still have my job or anything. I figured I would know something by now. I know it was being ivestigated. I even called Martin Riggs to see if I had my job or not but he never contacted me. What I dont understand is why havent anybody called me to tell me that I was fired or anything. I have a right to know. There is alot of thing in that company that isnt right. At one time a manager in charge was missing 2 deposits and nothing was done about it. All she had to do was pay them back. and another time there was 500.00 dollars missing under a register that they found but it never came out on the camera and thats because the camera was directed on the register but nothing came out. Which is very wierd. Ive work for taco bell for 5 years and never had a problem before. But what really got me was that nobody ever called to tell me that I was fired or anything and I think I had the right to know.

The girl working the drive thru window was very unaware of what she was doing. She handed me my food and said here u go, I had to look at it to determine I was missing 4 items. Also when I asked about hot sauce she said they were instructed not to ask the customer if they want some, the customer needs to ask them. Also I got two enchrios and no silverware was given and no napkins. Very bad service and if this is the standard practice I will not be going back.

We recently went to the Taco Bell in Carthage Missouri and the entire floor in the kitchen area was 50% covered in trash (wrappers and such) and food, yes food! They even had a trash can back there which was full and overflowing. I couldnr believe my eyes, completly visible from the ordering area. The Employees were actually kicking the trash out of their way as the walked around. I pulled out my camera and started taking pictures immediatly! I have never seen such a thing and i am a HUGE taco bell fan. The cashier asked me "what are you doing?", I replied "reporting this mess". He replied "oh"!

Needless to say we did not order and went to the Mc Donalds down the street. Not nearly as good of food, but at least we could eat without worring about getting sick.

So its about 10pm we place our order which took forever, get to window to be told there are no beans to make our order, then she shuts the window before we could even respond. and we could still hear what she wuz saying, she screamed to back man u need to get these folks they beans. I aint tellin um, shoot! Then opens window very rudely not looking at us as she spoke asking us "do we wants" em to make our stuff n jus not put beans on it? well so what would a bean burrito be without the beans? n I said um no thanks just add 2 more tacos and before i could even finish saying that she slammed the doors n my face as i was still talking, did not give me the chance to say not lettuce, so of course when she finally came to the window with tacos i had to say no lettuce and she had horrible attitude rolling her eyes n screaming and laughing with co-workers instead of tending to us, had to ask again for water i ordered. Then when we got our food the chalupa was so hard and old when i bit into it, it cut the roof of my mouth! So i go to take food back they lockeded door as i was walking up didnt let me in had to wait in line at drive thru again it took forever to give them their food back and ask for my money. While waiting i got my reciept to call and it was not even my receipt, not the food i ordered at all nor the price. Called talked to the manager who was more rude and ghetto than clerk at window. Im just asking who in the hell would want these people running their business? OMG!