Taco Bell review: dispicable customer service! ( 3 comments)

In Drive Thru ordering what else, Tacos. Young man answers the intercom and takes my order. I ordered 12 Hard Tacos. You know, Hard Shell? Well, in the background I hear a bunch of snickering and laughing (I guess the place is staffed with 12 year olds with a disgusting sense of humor) as he comes back with "Okay 12 tacos. Will that be CRUNCHY or Soft?" REALLY? Yum Brands Foods really needs to stop hiring Beavis and Butthead to work in their places if they want return service or to at least be respectable in the industry! So of course, I respond in the only way I could. "Awe, aren't you cute? Trying to be intellectually challenging while running a cash register at Taco Bell." There is always a bigger fish. Nice job, Taco Bell. Hire some adults who know what class and customer service mean, won't you?