Taco Bell review: 20 min wait time in drive thru

I ordered my food at 8:00pm on Thursday August 1; after waiting 10 mins in the drive thru with out moving from the ordering speaker, i went inside and waited an additional 10 mins before my order of 3 tacos and cinnamon twist was received. Once inside the customers also were complaining of long wait times and asking for their order to be cancelled as well

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