CB Telecommunications T-Mobile USA Terrible company and customer service

T-Mobile USA review: Terrible company and customer service

Lynn Mitchell of Knoxville, US

May 09, 2025 11:56 am EDT

Verified customer

Featured review

Had Tmobile for 2 years and service was terrible. Dropped calls constantly. After contract was up I changed services. This happened in a mid month cycle. Trying to get final bill amount and avoiding late charges I called Tmobile and requested my final bill. I was told I would have to go to local store for that info. So, I went to local store, 30 minutes from home, and was told I would have to get that info from calling Tmobile customer service. So, went home and called again and was told to wait for final bill. Was contacted via text message from 3rd party collection that I owed total full month bill plus late charges. After pleading my case they pretty much told me to f*** off. I will never do business with them again. Terrible customer service and charged me for half of month not having service with them. Very dishonest company.

Recommendation: Terrible customer service

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T-Mobile USA Contacts

T-Mobile USA phone numbers

611

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100%
Confidence score

From T-Mobile Phone

+1 (844) 840-6518

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Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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Payments

+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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More phone numbers

T-Mobile USA emails

info@t-mobile.com

100%
Confidence score: 100%

Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

T-Mobile USA social media
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