Suntrust Banks — I would like to have my money recovered asap.

Hello,
my name is Romesh Kevadia. A little background is my companies name is Keystone Drilling & Network LLC. For the past six years, I have been with SunTrust for all my business accounts. In addition, I have referred about 42 family and friends to SunTrust.
In 2019 and 2020 $16, 000 have gone missing from my Keystone account from American Express. Which I did not send out, nor did I authorize any payment of $16, 000. In addition, I have constantly been sending out fraud reports and for five months making numerous attempts to get my money back. They did give me a refund of $6797 and AMEX already informed me with a letter that the $16, 000 got sent to another AMEX account. Again, without my authorization. This account does not belong to me or any of my business accounts. I am at the point where I have to get an attorney involved to get my money back and get answers ASAP. I have been a loyal customer to SunTrust for six years and I expect to have this money back. Below I will attach all the documents and proof that you may want to see. This is getting to a point where I will need to take serious measures if I do not start seeing an effort being made to recover my lost money. I will be contacting my attorney if I do not get the right response, we will be taking this court. I have been friendly and patient and polite considering the circumstances but it's been about half a year and there has been ZERO effort to help me recover this money. I expect a response in a timely manner. Is not lettings me attach PDF document
- Thank you for your service and help.
-Romesh Kevadia