I have been a very loyal customer for decades, moved my parents substantial accounts to Suntrust and have been treated well until now.
I broke my fibula, went to rehab, and now have OT, PT, and round the clock care in my home while I recuperate. I sent my aide to get cash for my neighbors that are taking care of my pool, lawn etc, etc. She explained that the money was for me, didn't have her checking acct. at your bank and instead of calling me at home to verify, they charged me $7 to get my money out of my account on Nov. 9th.
I think that charging me to get money out of my account is wrong!!!
I think this matter should be rectified to my satisfaction.
After all these years of being loyal to you should account for some consideration. If you feel I'm wrong, I'm not opposed to taking my business elsewhere. You may reach me at [protected] or [protected]@gmail.com.