Everytime I go to subway there is a problem with the bread (rolls). I go there later in the day around suppertime, and the bread is usually not fresh (but why would it be, because they are not in an enclosed area, plus they "unthaw" them the night before!)-silly me but I thought on the commercials they say the bread is freshly baked daily (or was that somebody elses commercial?). They are usually out of white italian and I don't like brown bread! If you just want bolony and cheese w/veggies, they won't let you because they say the bolony has to be put on with the other two meats in that package.
I stopped into the subway in athabasca alberta (1st time and last time customer) and ordered the lobster sub they had listed. Suffice to say, when they rang up my order, after it had been made, I nearly had a heart attack. It was nearly $18.00 for 1 sandwich. When I balked when they told me, I looked around to see if they had made an error. (I ordered one, not 2 sandwiches) and the stupid thing is that the restaurant didn't even bother to post the price. They had all the photos of their new sandwich everywhere, but upon really scrutinizing their sign, I noticed that they didn't even have the guts to list what the price was for it. Had I known it would have been near $18.00, I would have ordered something else. For that price, I could have ordered a large pizza and taken it home to feed my family. I feel like I had been duped, big time, because once the sandwich is made, that's it, you're committed. When I complained, all they did was shrug their shoulders. It wasn't very good anyways. (no flavor! And that was after ordering it with southwest sauce!) anyways, thank you for giving me the opportunity to vent this out. Subway makes a decent product, but if they are going to try and pull the wool over the customers eyes, i'm never going to give them my business again.
The subway across from francis marion college is the worst I have ever been to by far! When you go in to order there is no can I help you? The lady literally just stares at you like what do you want? This lady asks you nothing at all just the same old evil look. I feel like i’m intruding just going there! It takes a good 20 minutes just to get a sub made by her. It’s always the same lady. I have to admit I love subway and go back hoping they found a new employee but nope same person. By the way I always go on the weekends. You want to see the meaning of being treated like a dog is going to subway across from francis marion college!!!
I ordered the little small sub sandwich, to which the person waiting on me cuts off about 2"of the end of the bread. When asked why this was done, his response was"that's what we are taught to do." she looked rather annoyed at my mentioning this, but what on earth would the manager or owner, for that matter, instruct people to throw away food. Why not charge a dime more and not throw away that little snippet of bread. Maybe they never had to go hungry before. What a terrible waste when there are people starving too.
This particular subway has always had the most indifferent workers, but at least they were not rude. Today, I...
Me my husband and children visited a subway on pontiac trail in southlyon, mi.
Let me start by saying how completely dirty it was in the whole restaurant the line was so dirty I couldn’t even fathom the thought of ordering food from there it was very gross all the tables including floor was again filthy the tuna had turned almost black from sitting and not being replaced there was no wheat bread available but the biggest thing was the filth the line was so nasty not even my 12 year old son would eat there and he eats everything and anything... All the employees were standing around leaning on the counters and one tried to not even wear her gloves eww..
I went to subway at my local mall outside of pittsburgh, pa and again had the miserable manager wait on me, who never says thank-you. The huge banner was still on the wall that advertises "any footlong sub for $5" so I ordered a footlong subway club. When he was making it, I noticed that the roast beef was all pink. Then when he went to the cash register to ring it up, he said it would be $8.79 for the sub and the 3 cookies I ordered that are 3 for $1.19. I asked him why isn't the sub $5 and he said this one is one of five that are not $5. I told him forget it since I didn't have enough cash on me and didn't feel like putting it on my debit card. He huffed and acted all pissed off. I went to another subway, and told the manager there and she said that hers and his subway are part of the pittsburgh area subways that are offering all of its footlong subs for $5 except for the premium subs which I did not order. She also said that he could of easily gave it to me for $5. I then told her I will from now on go to her subway and not get ripped off at the one at the mall. I have frequently gone to this subway at the mall, and can't believe how I was almost ripped off, treated rude and almost was given raw roast beef.
My wife works at the connecting gas station. She seen one of the employee's let people behind the counter...
I will never go to this place again. I stopped by after work and within 3 minutes, I knew I would be placing a complaint.
An employee dropped the knife she was using to slice sandwiches. The manager took it from her and rinsed it at the sink — then gave it back to her. The water did not steam, so it clearly was not even hot, nor was there any soap visible. It was then used for another customer's food.
When my sub was done (not using that knife — I was watching) I told the clerk I wanted apple slices and she directed me to the case. I found that every bag of them was 2 days past the date and looking pretty bad, so I grabbed yogurt instead.
When I was ready to pay, the manager was clearly trying to train a new employee. He could not find something on the register and she proceeded to berate and fuss at him for a good 5 minutes, saying things like "if you can't find it, how do you expect to do this?" so the manager tried to do it herself — but she could not find the key! Another employee had to show it to her.
I was forced to wait for them to play with the cash register for more than 10 minutes after being on my feet all day, and they never bothered to apologize, thank me for my business, or show any form of good customer service.
In the end there was a change in my order, and the manager could not figure out how to fix it. She wound up adding it on the receipt and using a calculator to figure out my change.in the end, she did not even give me the receipt and I was too angry to do more than tell her about the apples. I honestly have no clue if she understood me because she kept repeating what I said as if I was speaking a foreign language.
To cap it off, while I was around the corner getting my drink, I could hear the manager talking about me and how I changed the order. Being in customer service myself, I am fully aware of how frustrating it can be when a change is needed, but there was no call for their lack of professionalism.
So I work down the street from the apple, boise subway location. We used to go there often on our busy days and order lunch. There are two groups of people that work there, the dream team (the group of african american men), whom we love, and they know us by name, and the other people who were very rude. This is about the other people.
First off, a worker went to the restroom, came out, and didn't even wash there hands, second, the older guy, must have been the manager was very rude, and unpleasant. We had ordered 3 foot long sandwiches, 1 for each co-worker. First off, he acted annoyed that I was ordering food, it’s like... Come on that’s your job, second, on one of the sandwiches, we requested all the veggies, that include all the veggies! He missed the lettuce, and onions, so when I said she wanted all the veggies, he looked at me, sighed, rolled his eyes, slammed a little lettuce, and tons and tons of onions.
Well it didn't end there, so as I was paying, there were another set of customers ordering there sandwich. The customer was handicap with a basic speech problem, I could understand the entire order, but the rude worker said, can you have someone else order this, I can't understand you! The lady that was with the handicap girl said, no she needs to order it's part of her assignment for the day!
I was appalled by the whole thing. It makes me think twice about subway, and why they would hire people like this.
We haven't gone since, and I will tell everyone how horrible that day way for me.
The seal from the yogurt I got with my sandwich wasn't sealed and only half filled. The salesperson refused to give a new one. He finally gave cheetos, but wouldn't give another yogurt. He had a real attitude. I also had a question about the pastrami sandwich price and the answer he gave wasn't logical. The sign said any footlong sandwich all day for $5.00. That wasn't what I paid for it.
Went to this subway to buy dinner for my wife and presented
2 coupons; one for 3 cookies for $1.00 and one for 50 cents
Off a 6 inch sub. When getting to the cashier, which did not
Know her head from her foot, she asked mgr or owner how to
Ring it up. |the mgr or owner, whichever he was decided to
Tell me he could not take but one coupon at a time. We are
Talking 50 cents for one coupon and 39 cents for another. No
Only was he a inconsiderate person, he was rude. There was
No sign saying one coupon at a time, so I left the sandwich and
He even kept the coupons. You do not have to worry about me
Or the people with me about going back to any subway ever.
They need a new anager at the clarion subway. They are so disorganized its rediculous. They have employees there that are good and should be in charge. The manager that is in charge now is worthless. She never scheduals enough ppl on their busy days and too many ppl on their slow days. Does this make sense. Their cookies are always too hard or too gooey. They have some employees that dont wash their hands. They accual have an employee that just started and she coughed on her hands and then gloved. Discusting. There are two workers there who try and make my visit pleasant when I come in. One is always courteous, makes my food great, has a good attitude no matter how busy, always smiling, always about what I want, very patient, and controls the night kids really well when shes there. Im not sure what her name is. She has long blonde hair. Then there is a high school boy that is very courteous and has a pretty good attitude. Not sure his name either but overall a well mannered kid. He gets a little frustrated but I prolly would too if I was stuck working by myself from 7 to 1030 without help and when I called for help the manager wouldnt come in. The manager doesnt care. I have heard her on a number of occasions say I dont care. Im looking for a new job any way. They dont pay me enough. She leaves when they are busy at 12. She never smiles. We quit eating there for a while during the day bc she is kind of rude to customers and employees. If I was doing a review for this store I would definetly say that the manager should not have a job. I as an owner would not want a manager that acted this way. I would not want a boss that did not care. I thought the two ppl that were good should be recognized and if I knew their names they would be in this paragraph. Thank you to the two employees at clarion subway for your courteousness to me and my husband. The manager needs to shape up or ship out.
Can't believe it!!! Day light robbery... Heard that subway amk hub is charging $12 per meal box where can get it at $8 for delivery...
I've been involved with the subway chain for a long time. They used to be legitimate, but over the years I...
I went to subway today with my friends. The manager and a red head were working. We ordered our food and were eating. There were a few other customers in there. All we could hear was the manager complaining about her life and how she hated this dead end job. How her husband and her were getting a divorce. She was going to leave and move to minnesota and live with her sister and leave her girls there with there father. She continued complaining about employees and how they all suck. She had to drop out of school because of her job, kids, and husband. She then said lisa and bobbi jo?? Dont pay her enough to be a manager and that they just dick around and now they are bringing in someone to help her but this person is the same age and will probably be someone that will just be as lazy as all the employees and she does all the work now. Well after listening to this go on and on we really were not impressed.
This is not how I wanted to spend my lunch hr and the service was slow and not very friendly.
My husband frequents a local subway because it is close to his work. He got know some of the workers. A month...
On 1/8/08 I sent a complaint to subway through their website. I got a reply saying someone would respond to...
I have had subway food in india, singapore, shanghai, hk and in australia. And always what I like is the same quality standards they maintain in all the places. But surprisingly very close to my work place, I have a subway, who consistently dont deliver what is standard... Its always sub standard. First of all, they dont have what they declare on the menu. Secondly they dont have stock of the stuff they say they have!!
This is to inform you that the subway located in ecospace, on outer ring road in bangalore, the quality of food has completely deteriorated in the standards that subway serves. Today evening we ordered for delivery of 2 vegie delights, 2 spicy italian and 2 vegie delight salads. Some were ordered without onion and cheese.
But to our surprise we found that the food delivered did not have olives at all! And they had given red jalapenos and not the usual salt water dipped green jalapenos! This is the second time they have done this.
What I have observed is that the quality from this restaurant is deteriorating day by day. Even the fork that was given this time was so bad in quality that we could not pick salad using this, as it would bend!
I think with the kind of money subways in india are charging, they should maintain certain international quality standards.
I have complained to their international office, lets hope they will improve and give what they claim at this place.
Thanks and regards
I cannot believe I paid over $9 for a six inch sub with so little lobster on it - it sure did not look like...