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Stop & Shop

Stop & Shop review: Store not following covid-19 health protocols

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Author of the review
9:50 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

As a long time shopper at this store, where I do the bulk of my grocery shopping, I was very upset by seeing numerous employees not following current pandemic health protocols this morning. I saw two employees having a conversation in an aisle, one only wearing a plastic face shield (no mask) which was partly pulled away from his face, the other with a mask pulled down below his nose. I've seen another employee wearing only a shield before on more than one occasion. I also saw a group of employees in the bakery section talking to one another, at least two of them had masks pulled down below their mouths. I could not find a manager to speak to at that time. In this very serious time when covid-19 is raging again, this is totally unacceptable. When I shop at Target or Walmart, I never see anyone not wearing face masks correctly all the time. I hope there is something that can be done about this immediately. Thank you.

Desired outcome: Enforcing Health Protocols by Management

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    1385 Hancock St., Quincy, Massachusetts, 02169, United States
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    Jun 06, 2026
Stop & Shop Category
Stop & Shop is ranked 25 among 103 companies in the Retail Stores category