Menu
Write a review
File a complaint
Stop & Shop

Stop & Shop review: Meats ( 1 comment)

W
Author of the review
9:08 pm UTC

I purchased meat yesterday for my wife to cook 4/2/2021 Brought it home my wife said the meat smelled and was rancid and could not cook it! It was the last sale date. I returned to Stop and Shop today 4/3/2021 to return the rancid meat and get credit for it at 8:15 pm 1790 Post Rd. Westport CT. store which closes at 10pm. After several minutes I was informed by one of the cashiers that customer service closed at 8:00pm If the store is open and I am returning rancid meat you are telling me that I have to be inconvenienced a second time! Risk my health and safety my time gas and energy for another return trip, because your product was spoiled and you close customer service 2hrs before the store closes?
This totally unacceptable and am looking forward to hearing how you plan to remedy the situation so I can make my social media accounts aware of how Stop and Shop handled the above situation.
Thank You
William H Saviano Jr
[protected]
[protected]@hotmail.com

Desired outcome: Fix the Problem You have waisted several hours of my time!

1 comments
Add a comment
A
A
Average shopper
Cranston, US
Send a message
Mar 10, 2022 7:36 am UTC

Customer service always closes at like 9 most stores close at 10pm on weekdays and 9pm on sundays

More Stop & Shop reviews & complaints

Stop & Shop - item backorder 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - camcorder order
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - product could not supplied 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - canon powershot sx110is 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Stop & Shop reviews and complaints
  1. Stop & Shop Contacts

  2. Stop & Shop phone numbers
    Click up if you have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 11 11 users reported that they have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number Click down if you have unsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 22 22 users reported that they have UNsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number
  3. Stop & Shop emails
  4. Stop & Shop address
    1385 Hancock St., Quincy, Massachusetts, 02169, United States
  5. Stop & Shop social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 06, 2026
Stop & Shop Category
Stop & Shop is ranked 25 among 103 companies in the Retail Stores category

Most discussed Stop & Shop complaints

item backorder
2
(opinions to this review)