Sonic Drive-In’s earns a 1.3-star rating from 3 reviews and 1808 complaints, showing that the majority of fast food enthusiasts are dissatisfied with dining experience.
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chili dog low on chili
The chili dog for the $1 she brought me the chili dog and hardly had any chili on it. I told her I said it doesn't look like the picture at all. Their excuse was they are almost out of chiliso they're just giving a little to each customer which is cheating us out of what we're supposed to be getting. Then why are you offering a chili dog if you don't have...
service and the food was cold the person that brought food out was just so rude I just will never go there again
Yes me and my husband took my mom and dad 5o Sonic on 1st and pasttime it's on 1st north of prince any how we took my parents there cause my dad and mom never been there so we took them out to eat we all had doubleburgers and chili fris large drinks but we did not ask for rude service my father would of given the girl a money tip but she was rude from the begining it was the worst place ever the bathrooms were filty dirty and the girl needs to get a class on Manors and how to speak properly we were so unhappy about our visit we will never go again unless you have a different one we can go to we just thought you should know about that place the manager is worthless did not care at all thank you for listening. Henry Barrett
food/service
On went to the above Sonic last night 11/5/19 around 7 pm. I did not receive a receipt so not sure of exact time. When i pulled into the drive thru there was and old order still on the screen. I waited about a minute and there was no response to take my order from inside the restaurant. So as I was backing up the girl saw me and told me to just pull up t...
Read full review of Sonic Drive-Inservice
We Got up to window after ordering drinks at 8. .07 am on a Sunday morning.Gave Taya the teller $20.15 for two drinks and she told us she would have to find the manager to get change. Sit there a good three or four minutes before she gave us change and then had to fix our drinks. She could have fixed our drinks while waiting on manager and you would think they would have chage for a twenty in their drawer
Read full review of Sonic Drive-Infood
Waited 20 minutes for OLD & COLD FOOD. Not only that, our wings were the wrong flavor. Sent them back, only to get the wrong flavor again. THE KITCHEN IS A JOKE! SONIC IN PEARL IS A TOTAL WASTE OF MONEY. Oh, and your so called manager on duty is high off drugs & is full of [censored]. He had a very nasty nonchalant attitude. This happened at 10:00 pm on Saturday November 2, 2019. Will not be back.
Read full review of Sonic Drive-Inrotten tomatoes
I purchased 2 number 1 sandwiches yesterday, halfway through the sandwich I noticed the tomato didn't look right but I had already taken a bite out of it, I returned to Sonic with my ticket and my food and told the manager what had happened, today I went home early because I kept getting light headed and dizzy, I haven't gone to the hospital yet because I...
onion rings and pretzel twists
I have been craving pretzel twists for the past few weeks. We have been to this Sonic drive in 6 times and spend $ 10 to 25. I have noticed when I roll down my window in the drive thru that the oil smells old and like onion rings on most everything we order. Last night the onion rings were burned and the pretzel twists hard on the ends. I may or may not go...
Read full review of Sonic Drive-Innasty food
I went to sonic on east independence blvd. I spent 23 dollars on a disappointment. The food was so nasty. It seems that it was sitting in a warmer with cheese on it. The new garlic butter burger didn't taste anything like garlic. The patty melt had to much mustard as if the mustard exploded on the sandwich and the bread omg it was as if I was eating a...
Read full review of Sonic Drive-Insonic drive in.
I was actually going to court for a speeding ticket that I had gotten. So the sonic is right across the street from the Parish Courthouse. I ordered a drink and left well long story short I gotten half way home and something in the drink kept getting stuck in the straw. Come to find it it was a used condom. I've never been so discussed in my life. The manger of that location refused to do anything about the situation.
Read full review of Sonic Drive-Inhamburger
The person at drive through was rude and made fun of my elderly father His burger was not made the way he ordered. The problem was the lack of customer service more than the food. Finally after minutes of playing and making fun a female took over asked what he wanted and apologized for his wait. I realize these are all young school kids but it's his last...
Read full review of Sonic Drive-Ingetting ridiculous
One reason your failing. I ordered a single burger nothing on it for my dog. I was charged $4.49 for it. 5 brothers failed because they thought they could rip off the people of key west to. I have eaten in Sonic's from Pensacola to Jacksonville and have never been so blatantly ripped off before. I don't think ripping me off for a single dog burger was worth...
Read full review of Sonic Drive-Incustomer a service
Hi my name is Mike Hammons I was in the drive-through at the Highland city sonic Temple County today and while I was taking or giving my order over the speakerphone the person that was taking the order was not listening constantly talking and interrupting while I was talking so of course they did not give Mike or correct when I got to play girl came out and...
Read full review of Sonic Drive-Indual charge
Sadly, I had a really poor experience at your 3993 store on 120 S Val vista in Mesa Arizona. The crew on Sunday, 10/13/2019 charge me $41.15 for four meals and also charged me $15.99 for someone else's meal. I spoke to the manager on duty that evening and he presumably reversed the second charge. I've followed up three times and after a call to corporate, I...
Read full review of Sonic Drive-Inmanager
The owner needs to talk to the employees about Sharlena the manager, this person in no way should be managing this store. If the owner took some time to ask the employees about her I think he would be shocked to hear about her breakdowns at work and the crying and gossiping that goes on and how she needs to leave beause she is upset etc. She uses a bullying approach in her managing of kids that are employed there. Its very sad as this place seems to have young employees who are being submitted to this behavior..
french fries nasty and poor customer service
Ordered two combo meals with french fries and some additional two large onion rings...fries were horrible...bland taste and colored darker from old oil in the fry vats... food came out and was missing one of the onion rings... told the carhop about it... she huffed and said she would be back shortly with the missing items... waited 20 minutes and with no one coming back out.. I pressed the red button and asked if my order was coming soon due to my burgers now getting cold due to the extended wait... finally a different girl shows up and wants money due to the order taker only ringing up one order instead of two... I said I was more than happy to pay for them but did ask if my now cold burgers could be replaced.. she huffed and said to forget about paying for the onion rings and turned around and walked away.. this was the worst experience at Sonic ever seen by my family.. poor food and customer service!
customer service/change counting
I sat in your drive thru for 30+ minutes. Once I made it to the window, I handed the girl $20.01, my bill was $8.61, for 2 medium shakes. She gave me back $8.59. I told her that was not correct and had to explain over and over what change she owed me. She never could get it right and I just settled for what she gave me. She then handed me my shakes and they were half full. I said "this is all I get"'and her response was "we ran out"! I said "seriously, would you pay full price for a shakes half full"?"She srugged her shoulders and said"No". I said"neither am I. So I tell you what, you keep these and give me my money back." I think the crew in Kingfisher, needs a customer service and change counting in-service! I want to hear from somebody personally!
iced coffee/ cold food.
I ordered a large vanilla iced coffee. I was given a medium. I told the guy who brought it out to me! He went& got a large. It was soo much ice packed inside that I couldnt even put my straw in. I guess it was a small he poured in the large cup& just added a whole cup of ice. I'm pissed I paid $3.19 plus tax. I didn't want to give it back a 2nd time b/c I...
Read full review of Sonic Drive-Insonic app
I use the app to get the happy hour drinks half price. Sonic is expensive and I could go elsewhere, but love sonic. This morning I ordered a drink on the app and a pop up appeared saying I had to make another purchase to receive that order!? I added another drink and it came up again. Just to check I added food and bingo! It went through. I did not want food! I checked the infor on the app and it said everytime you use it you get drinks happy hour half price! I took a picture. That is false advertising at the least! I am very upset, even though the cost is not that much. I can go elsewhere for diet coke, but I don't want to. This is a hook and I don't think it is right. We should have a warning if they are going to change things.
customer service
Three times this store has given poor customer service. I will not be back. The first time it took them three times to get my order right. The second time my 80 year old parents ordered food and they both had forgotten their debit cards. They gathered up enough change to pay for the food and the employee refused to take the change. Third time was today. I...
Read full review of Sonic Drive-Inice had screws in it
I purchased a bag of ice on October the 11th when I got it home on October the 14th we opened it to feel our cups there were screws in the bag I contacted the corporation then mcleod sonic contacted us they were very nice I took the bag of ice back hooked over the 15th they gave me a free bag of ice I just wanted to make you aware of the screws in the ice so that nobody gets sick everyone at that sonic is very nice I go there almost every day we are in our late fifties and enjoy sonic very much this was a true disappointment and a shock to find screws in our ice. Thank you very much for your time Carolyn gorgeous phone number [protected]
About Sonic Drive-In
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Sonic Drive-In Contacts
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Sonic Drive-In phone numbers+1 (866) 657-6642+1 (866) 657-6642Click up if you have successfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number 0 0 users reported that they have successfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number Click down if you have unsuccessfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number 1 1 users reported that they have UNsuccessfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number
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Sonic Drive-In emailshelp@sonicdrivein.com100%Confidence score: 100%Support
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Sonic Drive-In address300 Johnny Bench Dr, Oklahoma City, Georgia, 73104, United States
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Sonic Drive-In social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Sonic Drive-In contacts
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