Sonic Drive-In reviews and complaints 1
View all 1801 complaintsSonic Drive-In - dual charge
Sadly, I had a really poor experience at your 3993 store on 120 S Val vista in Mesa Arizona. The crew on Sunday, 10/13/2019 charge me $41.15 for four meals and also charged me $15.99 for someone else's meal. I spoke to the manager on duty that evening and he presumably reversed the second charge. I've followed up three times and after a call to corporate, I was referred to the GM. The GM refused to call me back, and I still do not have $15.99 refunded. I've filed a complaint with the BBB and now I'm using social media to highlight my claim to get my money refunded. I've been laughed at and lied to by your associates and managers. This is a terrible experience!
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