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For all those who file complaints against sonic drive-in locations-
1. All sonic locations are not owned by the corporation.
In fact, few locations actually are. Most are franchised locations which are independent of the company with the exception of branding, recipes, and marketing. That being said, each drive-in is going to differ based upon the ownership and the general manger in place.
2. All locations are not the same.
There are quite a few locations which are run exclusively "by the book" if you will. These particular locations have excellent service and great food. One thing that definitely helps with customer service is to know exactly what you want before you even consider pressing that pretty red button.
3. You can complain against any one location by calling a simple and easy-to-remember phone number.
The call is free and your next order will most likely be free (To an extent) as well. That number is simple:
1-800-ok-sonic
This is the number for the customer service hotline which is offered through the coca-cola corporation. These are the same people that will take your complaints from wendy's, mcdonald's, or any other location serving coca-cola products.
A few little-known facts about the chain:
-sonic does not offer, nor do they endorse, warming lamps of any kind. Fries and tater-tots are to by kept for no longer than 5 minutes under a thermal glass lamp that looks exactly like a thermal glass cook top or stove. It is very hot and keeps those tots extra crispy for your enjoyment.
-our burgers and all other items are kept for no longer than 30 minutes. Don't get upset! If you like wendy's then you should know that they have been using this technology for years before us. It is called "infrared heating equipment". This equipment functions like some modern-day microwaves. There is a sensor located in this state of the art machine that measures the moisture inside a particular pan. When the product is no longer up to standard, it is discarded.
-most locations follow the "if you wouldn't eat it, don't send it out" policy. We do not ever serve anything off of the floor. All of our items are preserved at safe temperatures which prohibit the growth of bacteria and food-born illnesses.
-all locations must follow a strict sonic-safe policy that is endorsed and enforced by an independent organization known as "nsf" (National safety foundation). Each location in every state undergoes two rigorous audits each year where an inspector investigates all parts of the store and normal daily operations. The inspections are random and the store does not know when the inspector will arrive.
Most locations strive for great customer service and realize that the guests are who pay the employee wages. If you feel that you have been treated unfairly or that the location just isn't up to par, please call 1-800-ok-sonic and report the establishment directly to the big dogs. I assure you that every complaint is heard by numerous persons. The complaint process will go like this:
1. Call and speak to the representative.
2. Possibly receive coupons.
3. Rep. Files a categorized complaint which is sent first to the corporate office, second to the store owner, and last to the store manager.
4. Depending on the severity of the complaint, the owner will inspect the location. If the situation is bad enough, sonic corporate sends out either a regional representative or regional vice-president to handle the situation. If the location is too bad out of shape, sonic does what is called a full operational assessment where they come in with a full team of certified trainers. Each and every employee and manager is observed for one full week. During a second week, they are all retrained. A follow-up assessment decides whether to revoke the locations operating agreement with sonic or leave the location open.
Hope that all helps.
-a friendly sonic supervisor
Thanks to thevillian. I can remember the days that Sonic was booming. Unfortunately, many of our lesser locations have turned the general aura south very quickly for the good ones. I operate the store with the highest sales volume in the state of Mississippi at over $2.5M per year. I never have issues like this from my staff, management, or customers. I wish I knew what happened to those days where Sonic employees strived for achievement and customer service was #1. We still hold those values here in my neck of the woods. Apparently, some of these store operators should be coming to see us so they'll know how a location should be properly run!
The complaint has been investigated and resolved to the customer’s satisfaction.
**Edit of my other post, I put the company name wrong, sorry!** I always go to sonic, and I rather enjoy it. I've never had any real problems at any of their locations, until we visited this particular location. My favorite is the strawberry real fruit slush with limes added. So good! It was like 95 degrees on that day, and we were just dying for something cold and good. So I got my usual and my boyfriend got a soda. They had us pull forward because it was kind of busy, and we waited 20-30 minutes just for drinks! Other cars were getting their food and leaving, like hamburgers and such. So I didn't understand what took so long. We finally got the drinks and drove off, late for a family party. I took a sip and it was mostly syrupy. I stirred it with the straw because it can separate sometImes and I felt no ice in the drink. I opened the lid and there was no ice, one tiny slice of lime (usually 3-4) and one chunk of strawberry, and a bug floating on the top. I was so, so frustrated. My boyfriends drink was fine. I don't know if they let it sit too long? Forgot about our order? Or what had happened. I sent in a complaint almost 2 weeks ago and haven't heard anything. I read somewhere they strive to have the best customer service and somewhere I thought I read something about replying within two business days? Correct me if I'm wrong. But not only that, I've had several friends and family members tell me they won't go to that location again because they also had bad experiences. I think their location needs to be looked over. I still go, just not to this location.
They had an employee that asked for permission to leave from work for a doctors appointment. She was sure she had stripped throat. And was told she was not allowed to leave. And a sign was then posted, stating, "If anyone calls in they will be fired." And the next day she called in, because of high fever and dehydration and other ailments. She then went to the doctor and it was guaranteed she had stripped throat. And she found out she was fired for calling in. I don't think she should have been fired for trying to save all of the other employees and protecting the customers from it. Some people could actually end up dying if it's not taken care of right away.
I felt the help was way to young I asked for ketchup 3 times before some [censored] Alex no Allen sorry he had on no name tag and neither did the young blonde server when the gentleman brought me the 2 packs of ketchup for 3 kids meals and a larged sized combo he made me feel as if I was a problem and so did the young unprofessional waitress. I have enjoyed oteen sonic and the nice location to my home. I will not be coming back and along with the other teachers at Bell primary school 🏫 3 months ago the help was professional friendly and clean. We here at Bell primary wanna let the owner know because of the rudeness and mostly important the poor service we will not be revisiting Also the trash was all over the sitting area. My experience yesterday was so dis hearting that we will not be attending this sonic location again. I understand new transitions are being made per Allen and after him cutting me off to speak twice I personally dont care about the changes I care about MY experience..The wait staff is worse and worse and Allen the manager that gentleman needs some training before running water..very upset...and after hunting down ketchup I realized now our foods cold.. I think the management needs Alot of work and the waitress was not qualified. I speak for all teachers at Bell primary WE WILL NOT BE BACK UNTIL MANAGEMENT AND WAIT STAFF LEARN HOW TO DO THEIR JOB.
Went to sonic 2803 Barksdale Boulevard ordered at 8:05am 8 Jr breakfast burritos & 3 small tater tots payed with cc at 8:20 I waved down a carhop to ask about my order at 8:30 a different carhop came with a $2.00 off next coupon & said they had to make more mix to complete my order at 8:40 I agin waved down a carhop to see what the eta was at 8:50 a different carhop brought my order only 1 of the burritos was hot everything else was cold cold like it had been stored in the walkin so if you want my $2.00 off coupon fell fee to ask as I will NEVER GO BACK!
Ordered an egg and cheese breakfast burrito with no meat. Came home, checked to make sure no meat was in it and found a bug! Called to speak to manager who was rude and accused me of putting it in there myself. Then he went as far as to say "well we do have a lot of bugs flying around here maybe one landed on it". Basically did nothing! I sent my husband back right before they closed and he had to beg for a refund. No apology or refund was offered initially. I told him to have general store manager to call me in the morining .
I work at a sonic and I'm not real impressed with the management. I mean the general manager will be scheduled to leave at 8 pm and will leave anywhere from 2-4 pm and not clock out. That way home office don't know. He left the store at one time and left a crew person on charge to close the store. Then general manager came back that night to get deposit and it was said he reeked of alcohol. I mean you want your assistants to help keep the store up but how can they when he don't do anything ro help
Our Sonic in Breckenridge, Texas is constantly closing early. I understand 15 minutes, once in awhile 30 if they're really slow. However, ours closes 1-2 hours early almost every night. I get off work at 9, so half the time they aren't even open. We would get our a**es handed to us from corporate at my work if we did that.
A month ago, my little sister was really sick and wanted a vanilla shake to settle her stomach and help her throat. Being the amaxing older sister I am, I decided to run down there at 9. Sonic's sign here says they don't close until 11, so no problem. I get home and realize they'd given me a coke. Granted, I should have noticed, but I just got off an eight hour shift and was tired. I went to take it back.. Pissed, I drove up to the window. The two employees were flirting with each other, looked over, saw me, then just went back to talking. I tapped on the window and the manager stormed over and started screaming they're closed! I got mad, asked her to open the window and explained what happened. I was told, "Well I don't know what you want us to do. We shut down our ice cream machines. We're closed so it's not our problem." I commented that they're sign said eleven, so I was confused. She told me, "So? We were slow and wanted to close early. Just come back tomorrow." Wow. [censored].
If you call up there to ask what time they close, they'll tell you, "Well, maybe eleven but not if we decide to leave early." The woman today made sure our food was burnt and just glared at me when I called an order in at nine. I heard her say, as I drove off, "Go f*ck yourself." Super professional. I work at a small convenience store and if I did any of that, including closing five minutes early, I'd be fired so fast my head would spin.
I am currently an employee at Sonic, I was excited when i first received my first job. However, I have been having problems with assistant managers who want to do nothing but sit on their phones and text and complain when they have to work. I often hear of how they hate their jobs and how they wish they could quit. The managers are not the only problem, I have a co-worker who has done nothing but make up lies about me and sweet talk the managers so they have to do nothing. I am about to quit because all of these problems make me extremely frustrated, however, it does make me feel disappointed being this is my first job. I would like to see this place prosper but I do not see this happening with management and working conditions as they are.
Baught sonic produc for mi computer on 22-09-09 but from the begginning cant get it downloadet.After
several complains to sonic with E-Mails telling them I cant get it downloaded.Some of the E-Mails Isend them
I had to wait 7 days for respons from them.So I ask them for a re-fund on Mi money because till now Icant get the program downloaded.now they say.Mi request for refund have past our 30 days policy upon purchasing this product, ant cant get refunded. But i ask them for a refund weeks ago.
Wow! has management changed at 544 sonic @2299 dick pond road! if not, they have gotten slack in the last couple of times we have been there!
we always go to our local sonic less than a mile from our house...But, not anymore...I'm not sure where the smiling faces have gone? and not only that, they are not comprehending orders either...We have never had anything bad to say about *our sonic* until the last 3 visits...But, not only can they not get an order right, they are not friendly at the window plus our last visit, we sat behind 1 vehicle for almost 10 minutes to get our drink which had hardly any ice in it...Seriously, 10 minutes while a girl stands there and talks to the person at the window... :( very very disappointed in the service...Not sure what is going on, but, something needs to be done quick! if they can't get the order right, at least get some friendly people...3 x in one week and not 1 friendly person? something bad wrong! AND NOW I HAD TO CHANGE FROM CAPS...CAPS MEANS YOU ARE UNHAPPY!
Hi. I've been sonic customer steadily since the different flavored syrups for ice teas came out. Everyday sometimes twice a day I get my blackberry or peach sweet tea. They are excellent. The only thing I can complain about is the printing of the receipts. 95% of the time I can't read the ID # that is required to do the survey so I can get a free route 44 drink. None of the managers will or can't reprint. If they would only change out the ink that would be great. If it's not legible then why send out the staff to give us the receipt and tell us to do the survey to get the free drink and only to see the receipt before leaving sonics and can't do the survey. Why bother giving it to customers. Please help the Sonic in Casa Grande, AZ PLEASE! Everyone enjoys a free drink once in awhile don't you think?
I wasted $14 today eating at Sonic. My pineapple shake was very thin, little flavor and pretty sure it was made from pineapple flavoring rather than pineapple sundae topping or actual pineapples. There were no pieces of fruit in it at all. My original chicken sandwich had the texture of rubber - literally could not make myself eat it. I was so hungry I kept trying but ended up throwing half away. My tater tots were so heavy with grease - grease that tasted old I might add. This is the Sonic at Poplar and Hollywood in Memphis. I've never had such nasty food there or at any other location until this week. Don't know if its a management change or what, but it needs to be addressed. Also, the shakes were suppose to be half price. I even verified before I ordered. They charged me full price. Ridiculous!
They Sonic located on Central Ave. in Belton, Texas really needs to retrain their employees or at least their cooks. I ordered a #1 cheeseburger with only ketchup, mayo and light mustard. I got a #1 cheeseburger with heavy mustard tomato and lettuce. I also ordered a #1 cheeseburger with mustard no onions and no pickles. I got a #1 cheeseburger with ketchup, mayo, lettuce, pickle, onions and tomatoes. When I called the shift manager's response was bring them back and we'll replace them. Well, it is not that easy. I also have a boss that allows for 30 minute breaks, my co-worker and I had to deal with it and eat the burgers we got. People in fast food wonder why they can't get $15.00 an hour. This is why!
went to sonic @7pm tonight ordered 2 6in hotdogs &bacon toaster sandwich got the order & went home, the hot dogs were ok but the toaster sandwich had no meat at all on it
i was so mad i will never buy any thing from this place again, sent my daughter back to sonic to have it taken off my credit card. NO MORE SONIC FOR ME...
The Sonic is in moore On 12 th street I dont Trust Anybody like this to mess with your food so irresponsible like this. ben
We went to sonic in york as ..the people are so slow it isn't funny we ordered 2 banana splts in a cup we ask 3 time they came back with the boat .so they took it back and got it right finally after waiting 35 minutes and not one sole there other than us to be waited on and got home the cup didn't have any banana and only half full we will not go there again they act like they don't want your business well they don't have to worry we won't be back I will go to dairy queen a little far up. The road but very friendly and at least they get the order right the first time and don't leave you waiting for ever to get your food ...he'll just to drive thru to get a drink that one we went took them 45 minute for 2 drinks
We can't stand your commercials with the two [censored] men in the car. The new menu board at the car hops makes parking feel to narrow. And to top that off no more java chillers. Enough is enough, We're done with eating at sonic.
Very frustrated with the Sonic on Eastgate Blvd, Lebanon, TN. We order Jr. Deluxe cheeseburgers all of which were burnt and could have been used as hockey pucks. We drive from Mt. Juliet because this Sonic is usually awesome. 😞
Sonic drive-in murphy texas has the 2 can eat for $9.99 2 foot long or 2 hamburger or 1 of each and the woman that took my order got it all messed up trying to tell me that i couldn't order it like that that i had to order either the 2 hot dogs or the 2 hamburgers but i couldn't mix or match then i told her i just did it the other day and she flat told me i was not telling the truth so as she proceeded to do the order my bill was $18.82 and i said no way i ended up spending 30 minutes trying to get her to get the order right even after she came to the car talking face to face but still didn't get it right so i get out of my car and went to the door and spoke to another young lady and finally got it right after about 45 minutes of trying to make 1 order so if you are going to hire people at least make sure they know the menu before work cause that can cause an issue with me at least cause i am a 4 day a week customer and that makes me not wanna go back to sonic and i feel that i should have gotten something for all the hassle for the mix up of the order but i didn't even get a sorry from the manager so it makes me look at that sonic differently now
The worst Sonic ever at 4500 High Point Rd., Greensboro, NC. I ordered a standard cheeseburger combo after waiting to place my order for an unacceptable amount of time. I couldn't get tots because they had run out the day before. Next, I waited and waited and waited for my food. I was within 2 seconds of blowing my horn as well as my top. When the carhop finally arrived she didn't ask if I needed any condiments but I did get the obligatory candy mint on top of my drink. The burger was ok but the fries were stale and tasted like crap. Next, the carhop came by while I was eating and asked me if I had paid. Well, I did pay using their credit card reader at the drive-up. She finally believed me then went her way. Then, as I was about to back up and leave someone pulled up directly behind me blocking my car so that I couldn't get out. Why, I had absolutely no idea. There was no possible reason except that it may be standard treatment for customers at this Sonic. Then, I had to blow my horn to alert the person to move her car. As I was leaving and wanting to dispose of my trash, the trash can was way out of arm's reach necessitating my getting out of the car and dumping it in the bin. I finally got away from the place vowing never to return again.
Lol...sonic is probably not a good name for them anymore..when you think of sonic you think fast..like the super sonic..lol!
I went to Sonic in Carrollton, Missouri and ordered 2 drinks it took over 30 Min to get them the service is extremely slow. I decided I will never go back again. If I had not paid for the drinks I would of just left.
Sonic in Pensacola, Fl on Pensacola Blvd...is the slowest SONIC you could ever visit...I have waited there at least 30 mins the last two times I went there in the DRIVE THRU (I am not going back here)...After waiting this long they still serve you cold food. Only 2 employees working while 3 others were sitting on the tables just hanging out doing nothing! Terrible Management of this place; they will end up closing down like the other Sonic on Pensacola Blvd did if they dont make changes FAST!
i went to sonic last night...i get to the window and i said i have 2 orders..he ask if there was a car behind me..i said no..he said it will be a minute for the 2nd order...i said ok...i waited 8 minutes for him to take the order..3 cars in the drive thru...1 left with just drinks ..i get to the window and pay 5.90 for the 1 st order..come to find out it was for a burger...thats not what i ordered...my second order he said it was a 40 cent charge for cheese and that the cheese doesnt come on the burger 1/2 off, i told him thats false advertisement...i ask them for corporate number and there names...the young guy said hed come thru the window...i took that as a threat...he said i can refuse to serve you...i said fine..i want my refund...and corporates number and there names...he said if i didnt leave the drive thru..they were calling the cops..i said go ahead because you made the threat ...i sat there until the cops came...they ended up arresting my son for disorderily conduct...for what ...my son never said anything until that guy made that threat...of course you cant thrust police..they never ask what happened...they were on such a hard on for my son because he didnt have an i, d...i will never ever spend a penny at a sonic...this got so out of control and not on my part...and false advertisements to say the least...all sonic has to do is check the video and the timeline for all the time i wasted there...im sure they arent going to do anything about it...but i will get them aall over facebook...twitter, instragram...its all social media days...hope they keep losing business...more and more people are compaining and im sure i wasnt the 1st yesterday...
I hate your TV commercials . Those two ---holes that do them for your company are the most sickening so call actors I have ever watched . Trust me I am 65 years old and have seen plenty . They are so bad not one of our friends would never buy your product because of them, We all agree watching a commercial like yours .
Sorry > not for me, but for you doing these sick TV commercials . I better stop before I go to far . Please trust me on this . If I do not hear from you I will continue to share my thoughts with different avenues .
At the Sonic in Hebron, Kentucky, I waited 11 minutes last night for two 6-pieces of boneless wings. After 10 minutes, I got out of my car in the drive-thru and went inside to ask them what the problem was. Apparently it takes them over 10 minutes to make fresh boneless wings. The woman at the drive-thru window completely ignored me, while I was trying to get her attention after 5 minutes of waiting at the window. Instead, her and this other gentleman were goofing-off in the kitchen. Who has 15 minutes to wait in a drive-thru? And worse, I was the ONLY car in the drive-thru at 6:45 PM.
sonic drive in junction city Kansas had roaches in there kitchen all in food, don't go there it's nasty and I know because I used to work there had to leave cause had to many roaches
I received a text sayng it was national wing nice and was excited to go to my local sonic here in fort lupton Colorado where i was informed they where out of boneless wings i was very upset considering it was only 530pm and the sale started at 5pm i rarely go to my local sonic cause they are always messing up my order and making me wait 20 minutes for food after this experience i will not go there again
The absolute only time we ever go to Sonic is to get the real fruit slushies when one of my kids has a sore throat. Last night I was once again reminded of how much I despise going to this establishment. It took at least 5 minutes for someone to take my order once I pressed the red button. I ordered 4 slushies, it took at least 20 minutes to get them, once we got them they were semi melted which to me meant they were sitting there for awhile. Why must it ALWAYS take this long to be served something so simple?
Sonic, Lemon Street at Orangethorpe in Fullerton/Anaheim California.
This message goes to the Perryton Texas Sonic Drive in. My husband went for lunch at 2pm today 9/17/15 tried to pay half cash and rest on our card, told him they were unable to run it because Sonic doesn't take money like this, the computer wouldn't take our money either way, Took food back and threw it away. So we went to McDonald's were they did take my money! I called Sonic to ask why they couldn't accept our money, she told me they could have split the check, so why didn't they do it while he was there, she then said we just threw the food away and we could go back and try it again. Ps train your employees in the obvious take cash subtotal and remain balance with card. My husband was told that the system doesn't work that way.
I ordered a chicken strip dinner and ordered onion rings instead of french fries, I did not get the onion rings and the gravy was so watery that you had to just throw it away. Stay away from this place!
Me and my family just left a sonic drive thru in Athens Al very dissapointed and digruntalled. To start things off wesat in the drive thru for 23 mins to find out we was waiting on a lil hot dog after sitting and watching my sons chicken strip dinner sitting there for 17 mins we finally got our food and we never got straws for our drinks nor did we get a apology for having to wait so long
And the manager was no better than the employees and food was cold a few Fry's with chicken strip dinner and one onion ring we will never be back to sonic again and we will deffinatly do our part to spread the service we had there around and not one time a offer for money back or a coupon or anything.🏧😡😡😡😡😡😡
I was 3/4 finished with my chicken sandwich and looked down to see a small caterpillar-like worm in my sandwich. Disgusting!
Was that a protein option? We do not have that in Texas. Seems like an unappetizing option
The Sonic Drive In located in DeFuniak Springs, Florida always gets the orders wrong, overcharges for what was (supposedly) ordered, and the service is extremely slow. Many of the waitresses are often rude.
Sonic Melbourne Arkansas
Posted in the Melbourne Forum
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COMMENTS 1 - 5 of 5 Comments Last updated Yesterday
usedtolovesonic
Pocahontas, AR
#1 May 14, 2015
Has the rides girls working there they call customers names cuss them and mess there orders up if they dont like you and laugh throughs the window and taunt the customers .the crew is mean and never gets order right purposely or because they just dont care but I know as for me and my family and friends sonic is not worth the hard dollar I earned to eat there any more
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usedtolovesonic
Pocahontas, AR
#2 May 14, 2015
usedtolovesonic wrote:
Has the rides girls working there they call customers names cuss them and mess there orders up if they dont like you and laugh throughs the window and taunt the customers .the crew is mean and never gets order right purposely or because they just dont care but I know as for me and my family and friends sonic is not worth the hard dollar I earned to eat there any more
r udest girls and staff
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TMc
Corning, AR
#3 May 31, 2015
They always mess up my order. Even when it's simple like 2 things. Strange girls working there and nobody that I've seen working there looks dirty. I've complained before. Did no good. Guy just said sorry and walked off. Then the guy that works outside there is creepy
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TMc
Corning, AR
#4 May 31, 2015
TMc wrote:
They always mess up my order. Even when it's simple like 2 things. Strange girls working there and nobody that I've seen working there looks dirty. I've complained before. Did no good. Guy just said sorry and walked off. Then the guy that works outside there is creepy
nobody looks clean is what I should have said
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nasty place
Pocahontas, AR
#5 Yesterday
There nasty all of them bosses staff and all are nasty looking
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So sonic in Windsor just fired me for going to the hospital with my pregnant wife because she was having complications with the baby and I needed to be there...Billie Richards is the worst person on the planet they made me work for 2 months without a day off and now they fire me for being there for my unborn child what kind of business does that she's gonna get a real slap in the face though she's got a lot of reality coming to her I was wrongfully fired for no reason...gonna use my sonic money for a good attorney... I have over a dozen ppl willing to sign a petition to shut the store down
Went to Sonic in Lexington on 7/31/15 after work, it was around 10:30pm. The first problem I noticed was that they were allowing a gang of noisy, erratically behaving teenagers to run all over the premises, yelling and treating the area like their own personal playground, getting far too close to other vehicles in the process. It was pure chaos and to make matters worse, most of the carhops and even the worthless slug I later found out was the manager on duty were facilitating and encouraging this behavior.
I ordered a simple large milkshake, paid with my debit card, and proceeded to wait. And wait. And wait. In the meantime, cars that pulled up far later than me were receiving their orders, most of them milkshakes from what I could see. I waited a half hour before summoning a carhop to my vehicle where I told her how long I had been waiting. Showing no concern for how this could have happened, she just asked what flavor I wanted to which I replied to forget the flavor, I just wanted my money credited back to my account and a phone number so that I could contact corporate to report the horrible service.
She went and got her manager on duty and I repeated the same sentiments to him. In the end, I got my money back with forty minutes total wasted and my calm severely damaged by the unruly teenagers who couldn't sit still or keep their mouths shut. This particular Sonic used to be a semi-regular stop for me on the way home from work but not anymore. My tolerance for incompetence has grown too thin.
Very disappointed. Took the kids for a Friday night treat. Waited aprox. 35-40 mins for our food. All the cars around us got there's. Had to press call button to ask where's our food at. When we got our food it was cold and stiff, like it's been sitting. I got the impression that our order was made and forgotten. :( :( We went to the one on 6th Ave. in Tacoma, WA.
I always go to the Sonic in Bay city Texas (2601 Avenue F, Bay City, TX 77414 ) to get my Super sonic.That day I saw the Maneger (Drew Smith) Smoking "Weed" i know he was smoking that because i pass by in my car fast in the back of the store and i smell that. It is weird that in The Sonic they dont do drug test. The service that day after i saw the maneger it was terrible. A guy name Jonathan he give me actittude when i ask him for Ketchup and some salt. This employers from sonic need to have a smile in their faces. The maneger always look in a Bad mood on monday's
Don't have no sugar free on the menu at all not a place for people who have to watch there suger intake
This is regarding the Sonic in Wellington Kansas. I worked at this Sonic for 7 years. From the age of 15 years old. My husband also worked here for several years before we both move on to better paying jobs. When we worked here it was managed by a wonderful man who died a few years back. His pride and commitment to his store was like no other. His expectations for his store and of his employees was like no other. My husband and I used to run the store occasionally on Sunday afternoons with the two of us and 1 carhop better than they can run it now with a whole crew! It is sickening to go there and experience the poor service, poor quality in their food and the lack of effort to get the orders correct! The wait time is beyond what would have been acceptable when we worked there! Its a complete disaster now days and the entire community would agree. I wish I could go in there and start firing, hiring and show them how to run a good successful Sonic. They are not doing this at all! Seriously makes me sick! I hope someone does something about this because its pathetic!