Sonic Drive-In — customer service
I'm complaining because no one has yet to contact me.
Response (11/10/2018 10:22 PM)
Please accept our sincere apologies for the less than desirable experience you received at Sonic Drive-In. We strive to provide exceptional service and take your feedback very seriously. Thank you for bringing this to our attention. I have submitted your concern to Management and someone will be in touch with you shortly.
Sonic, America's Drive-In
Customer Care Team
Customer (11/10/2018 09:47 PM)
I came through tonight 11/10/18 at at 8:59pm. Not only did your store not take my coupons( not the issue, I paid ) but they charged my for honey mustard. Now they have done this a few times but they don't do it all the time. And I have comb through your terms and policies, and no where does it say that you charge for sauce. I even went to as far as ordering on the app and putting as much as 10 extra sauce is on there, and there was no additional charge. So now I am just confused, because I know you do not charge for sauce so why are you overcharging people? Date 11/10/18 8:59 p.m. receipt # 33741
More Sonic Drive-In Complaints & Reviews
- Sonic Drive - In - reply to all sonic complaints
- Sonic Drive In - working for sonic!
- Sonic Drive In - very unprofessional manager behavior
- Sonic Drive In - carhop always asking to keep change
- Sonic Drive In - payroll
- Sonic Drive-In - poor management
- Sonic Drive-In - chili cheese dogs
- Sonic Drive-In - chicken meal
- Sonic Drive-In - not taking my money
- Sonic Drive-In - service