Sonic Drive-In’s earns a 1.3-star rating from 1811 reviews, showing that the majority of fast food enthusiasts are dissatisfied with dining experience.
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management
Hello my name is lionel cantu I was recently terminated for cursing. Was wondering why I was the only one terminated, when I had advised the gm more than once that there was a manager (thomas garcia) and a car hop jason that were selling drugs in sonic and nobody was terminated. Also we were advised from the gm that if managers could not pass there drug test. We could use fake pee from smoke shops to pass the drug test. This is not a letter of retaliation. Just a letter of concern
food
what would you do if you was given this? would you eat it? I got 3 of these. I know you dont care its all about that paycheck. I called the store they said they would give me 3 more hotdogs after this I never want to see another hotdog just my money back
store address 3521 sangani blvd diberville ms ph [protected], id#[protected]. my email is [protected]@gmail.com
burger
I ordered the car hop double burger special. Told the girl clearly when ordered wanted only light mustard. When got the burger it also had ketchup and pickles. Pushed the order button and told them. Said they would fix it for me. Waited ten mins and nothing. Stopped a car hop and said she would check into it. Finally after 5 more minutes got burger. Girl said it was taken to wrong car. Opened it and got a single burger.
Read full review of Sonic Drive-Inproduct and service
The new sonic in beaumont california is the worst fast food restaurant I have ever visited. After a disastrous first time of waiting over twenty five minutes in the drive thru, to finally reach the window to be given the wrong order twice and then having to reorder at the window and wait another 15 minutes because they had no idea what we ordered and were completely lost. The second time, my wife waited twenty minutes for our order, she got home with another complete wrong order. I went on yelp and looked at their reviews, out of twenty seven reviews, I think over twenty were one star. Your corporate headquarters better send someone, or it will be out of business, I will never go there again and from the looks of the reviews, the bad service and food is the normal there. We paid seventeen dollars this last time for a double bacon burger to get home and find a regular burger with one patty and no bacon, my wife had a burger instead of the cheeseburger she ordered with no sauce and just lettuce on it, no tomato or pickles nothing, seventeen dollars for for what I considered crap. We will never eat there again, and if anyone I know asks, I will tell them they are s fool if they go there.
two double cheeseburgers 11.89
I have never, visited a sonic before. I have a colleague, that raved about your double cheese burger, and shared that there is one close to my home, so sunday 01/06/2019 sunday night. I craved a good cheese burger. So I put a baseball cap on and schlepped out the house, for great burger on football sunday, to buy one for my son and one for me he's 20 yr...
Read full review of Sonic Drive-Inmy family went to sonic in the valley and we had a bad experience
My family went to sonic in the valley and we had a bad experience Why we had a bad experience with them is it took for ever to order our food we never had a bad experience at that location and the bathrooms were locked so I went to get someone to unlock the bathrooms and who unlocked the bathrooms she was very not kind and also when I went in the bathrooms it was not clean as it was supposed to be
milkshake
On January 5th at approximately 3 a.m. I'm sorry 3 p.m. I purchased a strawberry cheesecake milkshake with chocolate chips from the Sonic on Taft in Wichita falls Texas when I received the milkshake I received it with no whip cream I asked the manager to remake it or refund my money and for 10 minutes he argued with me and along with an employee by the name of Brittany saying that there was milk that there was whipped cream on the milkshake and accusing me of doing something with it after getting my blood pressure extremely high he finally we made the milkshake and again when it was brought to the car argued that he had made it right the first time I don't appreciate being accused apparently sucking the Cool whip off the milkshake and I have never been treated so poorly at Sonic
service
I pulled up to place a order on January 1, 2019 and they keep ingoring the red button and i was just told there not takeing orders but yet the other people who just pulled up next to me just placed there order and the the car next to them just placed there order ..the manager just came out and was talking in Spanish to the people next to me .. I guess people forget that other people understand Spanish also and i don't take highly of a manager telling me " Gringo's needs to learn how to be patient.. Refuting to me .. This is racest and i will be damn if I ever come bk to this place again !
steakhouse burger
My son n I live in the country, I've been very ill. So he went to Sonic in town to get me a steakhouse burger because it looked so good. I asked for the onions not to be grilled. That's the only difference I asked for. He came home with what looks like a dollar children's burger. No onions at all, no Mayo and no bacon! It would cost 6 dollars in gas to come back there to return it or I would get out of bed and do so! We are really upset by this n I am Soo disappointed. I tried to call the store but the num is incorrect. Please tell me what we can do.
I took pictures. But, cannot figure out how to send them.
My email is [protected]@gmail.com
Thank you,
Holly McKenzie-Holmes
frito chili cheese pie
Ordered two frito chili cheese fries w/onions and jalapeños at store on 10411 Sorrento Rd., Pensacola, Florida and there was hardly any chili on n them. Very disappointing to say the least. My family and friends stopped there after leaving the library today. Everything else we ordered was fine as was the service but the chili cheese pies were disappointing.
Read full review of Sonic Drive-Ingloves
The Sonic in Whitehouse tx doesn't make their cooks wear gloves when cooking or putting food together and it's absolutely disgusting and I'd like something to be done about that. They don't wear gloves and they touch the burgers and hot dogs bare handed giving out germs that could potentially get people sick. please do something about this. Id rather not get sick while eating there. Thank you.
my birthday shake
I got to the sonic in ingleside tx & the girl took my order as I was telling her about my free birthday shake she told me I had to order it on the app, I try doing it and call her outside because the system was down she said she couldn't help me anymore and there was no other way if I wanted I could check aransas so I did and it wasn't working either, I called sonic customer service, and she was very rude, she said she didn't know how to resolve my issue, she didn't know another way I could order my shake, how sad, I had never been treated like that, they were very rude,
employee fraud
Someone filled out a job application at a Sonic in chattanooga tn. This was a paper job application. This was in June of 2017. I have complained to the ftc as well. I would appreciate this websites help in this matter. The Sonics are a fast food chain. I have complained to idtheft.gov as well. Help on this matter would be appreciated. Thank you very much.
drive thru purchase
I ordered a steak house bc cheese burger with mayo mustard ketchup and pickle. The condaments were all in a blob in yhe middle of the burger the bacon was burned I could barley bite thru it the burger was only like warm not very hot at all very dissappointed these restraunt workers out here are wanting 15.00 an hour but they take no pride in there jobs that...
Read full review of Sonic Drive-Introy alabama
I did an application for Sonics and came to my interview, the manager told me to give him a call on the weekend, I did and he said he hadn't looked at the applications so I waited and continuesly asked about my application and he didn't want to reply or he'll just throw me off so I gave an old employee his number to see if he get the job and he gave him the job no interview no nothing, I feel like that's discrimination or something because I did what I had told do to get an interview and you just up and give this person a job because they used to work there, THAT IS NOT FAIR
store closing before time
Late Saturday night 12/8/2018 me and my family decided on late dinner. We arrived and the store was closed before 10:30. I'm sure the store wasn't suppose to be closed. Employees were leaving and they shut the lights off. This is crazy because my kids love sonic and couldn't get any because of an lazy store manager. Something need to be done to whoever it...
Read full review of Sonic Drive-Inemployment
I was recently fired from Sonic Drive-In located in McMinnville, TN. To start this process. I had asked for the the Crew Leader position. I was already working the hours and completing the task of a Crew Leader; the only thing I lacked was the pay for which I deserved. I am a full time student in college, I live alone, and I hold a full time time. So in a...
Read full review of Sonic Drive-InFrito trash and the help
Today at lunch I ordered two jr. Frito burgers and two small Frito pies at the drive thru. Instead I got four Junior Frito wraps. Plus the girl on the speaker could not talk loud enough so I pulled up to the window. she whispered all the way through my order and still got it wrong. That's as the Sonic on Sprout Springs in Flowery Branch Georgia- I will never return there again...
Read full review of Sonic Drive-Inservice
I ordered two #10s (just the sandwich), for which I had a BOGO free coupon. As I was ordering the young man who was taking my order (Kevin) kept interrupting me which was very irritating, but I tried to ignore it. I proceeded with my order and requested that pickles be added to each sandwich for which I was told was extra (not a problem), and I also ordered a small fry. After waiting for a few minutes, he finally came out with my order and I then presented the coupon because I had forgotten to mention it while I was ordering. With an attitude, he (Kevin) let me know that I was supposed to mention it while ordering and took everything back with an attitude. While forgetting to mention the coupon was on my behalf, the attitude was unnecessary. When he returned I just decided to go home because being 4 1/2 months pregnant I just wanted to go home, eat and rest. As I was getting ready to eat, I noticed that my sandwiches were two visibly different sizes, almost like I had received one adult size and one kid size...not what I ordered and not what the coupon offered. On top of not getting 2 of what I ordered, there were no pickles on either and my fries were EXTREMELY cold and the one sandwich I did eat, or attempted to eat, the chicken was almost rock hard like it had been over cooked, sat out for a while, and then reheated in the microwave. Being pregnant not only did I not feel like driving back out in traffic, but lately I have been craving Sonic for a while and it is very disappointing when my craving is not satisfied. I was not able to eat any of the food I purchased and had to go back out when that was not what I wanted to do, to spend more money on something else to eat. I do not know what can be done to fix this, maybe a refund or compensation. Thank you in advance.
hair was on my burger and there was mayo on it when I said no mayo.
On December 3rd at 11:48 a.m. I went to sonic and when I bit into my burger there was hair on it and there way mayo on it when I said no mayo. I'm mad because I didn't pay for there to be hair on my burger, and I said no mayo. I'd like a refund or a new burger with no hair and no mayo. I don't want to waste my money on something I cant even eat and cant go...
Read full review of Sonic Drive-InSonic Drive-In Reviews 0

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Overview of Sonic Drive-In complaint handling
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Sonic Drive-In Contacts
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Sonic Drive-In phone numbers+1 (866) 657-6642+1 (866) 657-6642Click up if you have successfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number 0 0 users reported that they have successfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number Click down if you have unsuccessfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number 1 1 users reported that they have UNsuccessfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number
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Sonic Drive-In emailshelp@sonicdrivein.com100%Confidence score: 100%Support
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Sonic Drive-In address300 Johnny Bench Dr, Oklahoma City, Georgia, 73104, United States
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Sonic Drive-In social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 04, 2025
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Ingredients of the sonic burger



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