ShellBad service

L Jul 23, 2021
This review was posted by
a verified customer
Verified customer

Good Morning Sir /madam

My name is Wycliff mbangeni.
Yesterday I was on shell garage as usual as I know shell garage has excellent service

At around 18;45 I was on the shell shop to buy sigeret checken and sweets. The re was one checken left one castomer took it. Now the person who was serving that castomer just give to him and run away to their office or changing room. We called here but she continues going inside. On came out I ask here why this lady just do what she did with out explain to the castomer. She said she is knocking off I told here thats not castomer service that she did. She also said she cant help us that not here department. We just leave here like that

I went to the till to buy sigeret sweets and airtime.
I was using my v. Power card the cashier said they dont seel sigerets and airtime with v. Power card. I said to here I use to buy them with this card she show me the notice in the window as I respected that. But I can see on here face she was angry

I went to the car to get money so that I can get this things. when I arrived on the till I had here talking about me with with here colleagues.

I ask here to stop becouse is not that idont have money according to here and I dont like what she is doing. She said I must mind my business becouse she was not talking to me she was talking about me.

I called here manager explain my experience he didnt show the intrest of what I was telling him. he said he will talk to them but my question how becouse he didnt even want to know wich one do this. he left to his office.

Petrol attendence they are very excellent their sevice is no one that why I like shell garage

Thank you

Regards

Mr Zw mbangeni

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