Register Sign in
FILE A COMPLAINT
Gas Stations ARCO
ARCO Logo

ARCO

103 Complaints
File a complaint

Having problems with ARCO?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

ARCO Customer Service Contacts

+1 800 322 2726 (Customer Service)
+1 800 761 9670 (Prepaid Gas Card)
+1 800 348 7959 (Fleet Card)
+52 664 423 2726 (Mexico, ProFuels)
+52 656 686 2228 (Mexico, Del Rio)
19100 Ridgewood Parkway
San Antonio, Texas
United States - 78259

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ARCO Customer Service. Initial ARCO complaints should be directed to their team directly. You can find contact details for ARCO above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about ARCO. Discuss the issues you have had with ARCO and work with their customer service team to find a resolution.

ARCO Complaints & Reviews

ARCO — Gas

I have a 2020 Toyota Tacoma which I filled up with unleaded gas at an Arco gas station. It was not gas or properly mixed gas, my Truck died as soon as the old gas ran out. It cost me $900.00 dollars to take off the tank and flush the lines, and put new gas not at Arco. The chemical at pump #2 damaged my gas lines on the outside plus I was stuck for 6 hours on the road waiting for a tow truck. I have not heard back from Arco yet only twice they contacted me. My name is Rick Harrington at [protected]. The Gas station is located on Temescal Canyon in Corona Ca 23760

Gas
Gas
Gas
Gas
Gas

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Jan 06, 2021

    ARCO — AM/PM convenient store

    January 6, 2021 12:50 am. To: The Management ARCO Gas Station/Convenient Store Santa...

    Read full review →
    Dec 23, 2020

    ARCO — Donettes crunch

    On Dec 22nd, 2020 I purchased a pack of Donettes Crunch. That made me ill. The Donettes had very nasty taste...

    Read full review →

    ARCO — Customer service

    Visited Arco on Sherman way and balboa, Van Nuys, CA. Approached cashier since I have been a customer for 15yrs even though I know management has changed. I asked him if he can turned on air pum for the window and wanted me to approach the window. He said by law we can't. He had been from one of many Gas stations I used on many occasions that not only has denied or heavy access. But also now with COVID refused to wear his mask. After telling him twice. He said he didn't care. This behavior is unacceptable snd puts ppl in the community and for ppl like him we are in the surge we see in.

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Jul 19, 2020

      ARCO — Bad gasoline

      I filled up my tank of gas on July 6, 2020. On 7/9/2020, I was driving to work, when the car started...

      Read full review →

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free
      Jul 02, 2020

      ARCO Gas — Discriminate against me because I am a woman and white

      I wanted to exchange lighter I purchased a few days before for 6.99 it didnt spark. The night shift iranian...

      Read full review →

      ARCO Gas Station — No gas after payment!

      On June 19, 2020 at approximately 1:06 AM, I stopped at the ARCO station in Tucson, AZ, at I-10 and Speedway Blvd to get gas. I gave the attendant (richard) ten dollars for some gas. When I went back, nothing came out of the hose. I went backin to complain and was told the "computer" shows the gas has been dispensed, however I did not get any, I have gotten a three day run around talking to different people. It seems nobody can make a decision on the 10 dollars here at this station. The phone number for the station is [protected].I was on pump #5. I just wanr my 10 dollars vack

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Jan 20, 2020

        ARCO — customer service

        I went in to buy a coffee, got up to the counter, cashier didnt even look up from his phone. I said hello? He...

        Read full review →
        Dec 31, 2019

        ARCO — manager quincey

        I am a deputy sheriff for LA County. On 12/31/19 at approximately 12:55 am, I conducted a traffic stop in...

        Read full review →
        Dec 25, 2019

        Service Station Arco — not complaining reporting something that may be costing you or station money

        12/22/19 arco [protected] St#42211 till xxxx dr 1 tran#1029999 Csh 8 Started to use card. Noted it said $1 more...

        Read full review →
        Dec 22, 2019

        ARCO — service about employee

        Your store employee brenda. If she thinks if she owns that store ? I never seen that attitude to behave with...

        Read full review →
        Dec 04, 2019

        ARCO — employee/franchise owner?

        I accidentally spilled my coffee at cashier counter, male employee /owner came out and started screaming in...

        Read full review →
        Nov 10, 2019

        Arco bp — jennifer

        One of my family members saw her post of one of our mentally I'll family members that's he posted...

        Read full review →
        Nov 01, 2019

        ARCO — refused my money

        I handed Monica a 20 dollar bill and said my pump number she said ok then I went outside to find out the pump...

        Read full review →
        Oct 18, 2019

        ARCO — customer service

        I went to get $20 of gas at about 7:40 am this morning. A dollar was in quarters. The manager Alicia refused...

        Read full review →
        Oct 04, 2019

        ARCO Gas Station — gas pump charges

        Stopped to put gas and inserted my debit card but nothing happened so I went around to use other side pump...

        Read full review →
        Sep 29, 2019

        ARCO — employee harassment

        I went in the store to pay for gas instead of helping me one of the employees reached for the phone ...

        Read full review →
        Sep 15, 2019

        ARCO — tobacco

        I went into the arco to purchase gas and tobacco.. Upon providing my military (federal) id I was told they...

        Read full review →
        Sep 08, 2019

        ARCO — customer service

        I travel from LA to San Francisco and back once a week and stop at this ARCO frequently. The store is nice...

        Read full review →
        Buttonwillow
        Sep 04, 2019

        ARCO — complaining about ferni agila smoking methamphetamine

        Hello my names george franco i used to work for guy named ferni agila. Rito the maneger hired him to wash...

        Read full review →

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.