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ARCO Customer Service Contacts

+1 800 322 2726 (Customer Service)
+1 800 761 9670 (Prepaid Gas Card)
+1 800 348 7959 (Fleet Card)
+52 664 423 2726 (Mexico, ProFuels)
+52 656 686 2228 (Mexico, Del Rio)
19100 Ridgewood Parkway
San Antonio, Texas
United States - 78259

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ARCO Complaints & Reviews


I have a 2020 Toyota Tacoma which I filled up with unleaded gas at an Arco gas station. It was not gas or properly mixed gas, my Truck died as soon as the old gas ran out. It cost me $900.00 dollars to take off the tank and flush the lines, and put new gas not at Arco. The chemical at pump #2 damaged my gas lines on the outside plus I was stuck for 6 hours on the road waiting for a tow truck. I have not heard back from Arco yet only twice they contacted me. My name is Rick Harrington at [protected]. The Gas station is located on Temescal Canyon in Corona Ca 23760


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    Jan 06, 2021

    ARCO — AM/PM convenient store

    January 6, 2021 12:50 am. To: The Management ARCO Gas Station/Convenient Store Santa...

    Dec 23, 2020

    ARCO — Donettes crunch

    On Dec 22nd, 2020 I purchased a pack of Donettes Crunch. That made me ill. The Donettes had very nasty taste...

    ARCOCustomer service

    Visited Arco on Sherman way and balboa, Van Nuys, CA. Approached cashier since I have been a customer for 15yrs even though I know management has changed. I asked him if he can turned on air pum for the window and wanted me to approach the window. He said by law we can't. He had been from one of many Gas stations I used on many occasions that not only has denied or heavy access. But also now with COVID refused to wear his mask. After telling him twice. He said he didn't care. This behavior is unacceptable snd puts ppl in the community and for ppl like him we are in the surge we see in.

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      Jul 19, 2020

      ARCO — Bad gasoline

      I filled up my tank of gas on July 6, 2020. On 7/9/2020, I was driving to work, when the car started...

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      Jul 02, 2020

      ARCO Gas — Discriminate against me because I am a woman and white

      I wanted to exchange lighter I purchased a few days before for 6.99 it didnt spark. The night shift iranian...

      ARCO Gas StationNo gas after payment!

      On June 19, 2020 at approximately 1:06 AM, I stopped at the ARCO station in Tucson, AZ, at I-10 and Speedway Blvd to get gas. I gave the attendant (richard) ten dollars for some gas. When I went back, nothing came out of the hose. I went backin to complain and was told the "computer" shows the gas has been dispensed, however I did not get any, I have gotten a three day run around talking to different people. It seems nobody can make a decision on the 10 dollars here at this station. The phone number for the station is [protected].I was on pump #5. I just wanr my 10 dollars vack

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        Jan 20, 2020

        ARCO — customer service

        I went in to buy a coffee, got up to the counter, cashier didnt even look up from his phone. I said hello? He...

        Dec 31, 2019

        ARCO — manager quincey

        I am a deputy sheriff for LA County. On 12/31/19 at approximately 12:55 am, I conducted a traffic stop in...

        Dec 25, 2019

        Service Station Arco — not complaining reporting something that may be costing you or station money

        12/22/19 arco [protected] St#42211 till xxxx dr 1 tran#1029999 Csh 8 Started to use card. Noted it said $1 more...

        Dec 22, 2019

        ARCO — service about employee

        Your store employee brenda. If she thinks if she owns that store ? I never seen that attitude to behave with...

        Dec 04, 2019

        ARCO — employee/franchise owner?

        I accidentally spilled my coffee at cashier counter, male employee /owner came out and started screaming in...

        Nov 10, 2019

        Arco bp — jennifer

        One of my family members saw her post of one of our mentally I'll family members that's he posted...

        Nov 01, 2019

        ARCO — refused my money

        I handed Monica a 20 dollar bill and said my pump number she said ok then I went outside to find out the pump...

        Oct 18, 2019

        ARCO — customer service

        I went to get $20 of gas at about 7:40 am this morning. A dollar was in quarters. The manager Alicia refused...

        Oct 04, 2019

        ARCO Gas Station — gas pump charges

        Stopped to put gas and inserted my debit card but nothing happened so I went around to use other side pump...

        Sep 29, 2019

        ARCO — employee harassment

        I went in the store to pay for gas instead of helping me one of the employees reached for the phone ...

        Sep 15, 2019

        ARCO — tobacco

        I went into the arco to purchase gas and tobacco.. Upon providing my military (federal) id I was told they...

        Sep 08, 2019

        ARCO — customer service

        I travel from LA to San Francisco and back once a week and stop at this ARCO frequently. The store is nice...

        Sep 04, 2019

        ARCO — complaining about ferni agila smoking methamphetamine

        Hello my names george franco i used to work for guy named ferni agila. Rito the maneger hired him to wash...

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