On Wednesday, September 12, 2018, I walked in the station crying and upset because of being lost in town. I spoke to the Clerk asking for directions, which, on purpose gave me wrong directions. I asked the clerk if I may use the phone, because I didn't have one. Clerk said No, at first. I then told him I didn't know what to do and asked again. Clerk told me only one phone call. He then asked me what number is and started to dial. After receiving an answer, he told the person on the phone that I wanted to talk to him. As I was talking and getting correct directions, I then asked the clerk what the address of this Shell station was, he refused to give it to me. Clerk asked me if I was done and rushed me off the phone. I then Thanked him for the use of the phone, and in return he said "I'm busy, I have customers". I left crying. I did find out the store was # 31.