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Caltex Customer Service Contacts

1800 240 398 (Australia)
+65 63 181 000 (Singapore)
+64 800 733 835 (New Zealand)
+855 23 223 355 (Cambodia)
+852 28 028 338 (Hong Kong)
+62 212 994 6297 (Indonesia)
+60 322 896 688 (Malaysia)
+92 80 012 122 (Pakistan)
+63 288 411 000 (Philippines)
+27 214 037 911 (South Africa)
+66 20 814 000 (Thailand)
+84 437 332 545 (Vietnam)
3 Fraser Street, № 12-28 DUO Tower, California
Singapore - 189352

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Use this comments board to leave complaints and reviews about Caltex. Discuss the issues you have had with Caltex and work with their customer service team to find a resolution.

Complaints & Reviews

Dec 10, 2020

Caltex — Staff

It was raining with hail and we seeked shelter under the gas station where gas Is refilled or bought and one...

CaltexBad boss, bad pay and exploitation

My name is Jan I work for Kenneth motors caltex I've been filing a complaint for years now about our workplace, we are forced to work 14 hour shifts everyday with our pays being cut with no overtime, our boss also robbed us of our uif money for the covid and only a few who went to him and threatened him got it but they were later fired for nothing, our boss makes us work for more than 45 hours as suggested, we do t get any lunch and we can't even rest coz our shifts are so hectic and when we knock off at 8 we can't get transportation and we tell him this but he promised to fire us if we go to mibco as he has connections and says he will buy them off

Bad boss, bad pay and exploitation

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    Nov 27, 2020

    Caltex — Chocolate donut I purchased at foodary caltex

    At around 3am Sat 28th Nov 2020, I refueled at the Beeliar Drive Caltex(The Foodery) petrol station. I paid...

    Oct 03, 2020

    Caltex — Diesel Station

    Hi I would not usually complain but I do not want what has happened to us to happen to anyone else. My...

    Tom Price
    Aug 14, 2020

    Caltex — Treatment of customer

    Shocking! I visited caltex cnr trichardts and paul smit on friday 14 aug @ 17:30 to buy a lotto ticket. I...

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    Caltexstaff

    I have been buying petrol, diesel and (groceries) from Sumner Park Caltex for over 10 years. I have never had a problem apart from the last 2 times I have been there. The young (Indian descent) woman is arrogant and rude. We will never go to another Caltex out of principle. This woman does not seem to realise wher her wages come from

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      Mar 25, 2020

      Caltex — JABU HAS A Stinking ATTITUDE AND RUDE

      I have been using caltex garage in Albertsdal, Hennie Alberts and JG Strydom in Alberton for 11 years with no...

      CaltexPublic restrooms

      I have been into this service station on numerous occasions and quite often either the cleaner is on site or has just cleaned. I can tell you that I will never go back, as I am continually complaining that the amenities are disgusting, diarrhoea still left in the bowl and basins not clean. As well as this absolute disgusting fact the old guy yells out across the shop floor if you make the mistake of going in when no signage is up!
      Someone should also inform him to place cleaning floor signs up - THATS A LAWSUIT WAITING TO HAPPEN!!!

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        Feb 21, 2020

        Caltex — food service

        On Friday 21st February at approx. 3.15pm, I stopped at Caltex, Williams for coffee and I also bought a...

        Williamstown
        Feb 15, 2020

        Caltex — useless managers

        I would like to put in a complaint regarding the managers at the Caltex in Cobar. Half the time you go in...

        Cobar
        Feb 04, 2020

        Caltex — sacking of james latta

        I was shocked to hear the story of James Latta who Caltex sacked because of his attempt to manage an...

        Jan 30, 2020

        Caltex — loss of property/ poor service

        Email sent to Rick, filling station owner on [protected]@mailbox.co.za on Thu, 30th Jan 2020 @ 11:43 Dear...

        Jan 13, 2020

        Caltex — poor service

        I am so use to bad service in South Africa and in Cape Town that I normally don't really bother anymore...

        Jan 11, 2020

        Caltex Chatswood — rude and abusive customer representative

        Hi I was at caltex chatswood Australia, I went into the toilet and after 2-3 minutes ' the worker...

        Chatswood
        Jan 06, 2020

        Caltex — bad service from a petrol attendant

        I was at stateng caltex service station the petrol attendant decided not to help us but attend other car...

        Jan 03, 2020

        Port Augusta Caltex — customer service attendant service

        I would like to have a formal request put to the manager of tour port Augusta site on Victoria parade. 03/01...

        Port Augusta
        Jan 01, 2020

        Caltex Charlton — cigarettes

        Charging over $30 for a pack of 20 cigarettes, it seems when a particular staff member is on duty and that...

        Nov 20, 2019

        Caltex SA — langa phumlani petrol attendant

        On the 18th November 2019 at around 17:30 pm I filled petrol of R100.00 at Caltex Anton Lembede St, (former...

        Oct 31, 2019

        Caltex — workplace discrimination

        One of supervisors called me with "kaffir" at work when I tell him I am going to open a case they came to me...

        Caltexcashier (petrol station)

        Located at Caltex Guar, Kedah. The cashier was so rude when he insulted me, which he did not notice that I was still there. This is my first time paying for fuel, and worst and bad service experience ever. He just took my money, and never say anything, then after seeing i still standing there, he asked me do u need receipt? I just answer him, what do u mean? then, he did not reply me, and I asked him, so can it be used now? because I don't hear you say, done or anything which can direct me to the next step. He just said Yeah in a very annoying voice. After that, I went into the shop for drinking water and clearly heard that the boy complaint to the other staff about me asking such thing and insulted me by imitating the way i asked. Such a bad customer service. Complaining here, just in case u need some improvement, maybe can improve customer service experience.

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