Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Department Stores Sears
Sears

Sears review: Refrigerator reimbursement

D
Author of the review
1:21 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

on 09/22/2025 my refrig quit working on 09/23/2025 I started to try to get it fixed sears was unable to find a tech to fix and was told I would have to find someone to fix it after getting two claim #'s I finally got it fixed I have had to call 13 times and have gotten nowhere still waiting to hear something from someone claim #'s 865158 and 867025 refig and food reimbursements can't believe I spent money for product repair agreement.

Claimed loss: 500 / 200 refrig repair and 300 food loss

Desired outcome: please refund and a response would be nice

Confidential Information Hidden: This section contains confidential information visible to verified Sears representatives only. If you are affiliated with Sears, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Sears reviews & complaints

Sears - customer service department 972
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - Poor quality product! 158
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - Terrible company! 187
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - Dept of energy agreement does not compensate me properly 85
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - it should be named the die easy battery 39
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - never worked properly 1
Sears - Hot water heater
Sears - buyer beware/contracts changed 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - Sears Home Warranty
Sears - problems with restocking fee 1
View all Sears reviews and complaints

  1. Sears Contacts

  2. Sears phone numbers
    +1 (847) 286-2500
    Click up if you have successfully reached Sears by calling +1 (847) 286-2500 phone number 2 2 users reported that they have successfully reached Sears by calling +1 (847) 286-2500 phone number Click down if you have unsuccessfully reached Sears by calling +1 (847) 286-2500 phone number 13 13 users reported that they have UNsuccessfully reached Sears by calling +1 (847) 286-2500 phone number
    +1 (800) 665-2127
    Click up if you have successfully reached Sears by calling +1 (800) 665-2127 phone number 0 0 users reported that they have successfully reached Sears by calling +1 (800) 665-2127 phone number Click down if you have unsuccessfully reached Sears by calling +1 (800) 665-2127 phone number 10 10 users reported that they have UNsuccessfully reached Sears by calling +1 (800) 665-2127 phone number
    Sears Home Services
    +1 (866) 850-0518
    Click up if you have successfully reached Sears by calling +1 (866) 850-0518 phone number 0 0 users reported that they have successfully reached Sears by calling +1 (866) 850-0518 phone number Click down if you have unsuccessfully reached Sears by calling +1 (866) 850-0518 phone number 2 2 users reported that they have UNsuccessfully reached Sears by calling +1 (866) 850-0518 phone number
    New Orders
    +1 (877) 550-9254
    Click up if you have successfully reached Sears by calling +1 (877) 550-9254 phone number 0 0 users reported that they have successfully reached Sears by calling +1 (877) 550-9254 phone number Click down if you have unsuccessfully reached Sears by calling +1 (877) 550-9254 phone number 2 2 users reported that they have UNsuccessfully reached Sears by calling +1 (877) 550-9254 phone number
    Existing Orders
    +52 55 3628 3920
    Click up if you have successfully reached Sears by calling +52 55 3628 3920 phone number 0 0 users reported that they have successfully reached Sears by calling +52 55 3628 3920 phone number Click down if you have unsuccessfully reached Sears by calling +52 55 3628 3920 phone number 0 0 users reported that they have UNsuccessfully reached Sears by calling +52 55 3628 3920 phone number
    Customer Service
    +1 27226
    Click up if you have successfully reached Sears by calling +1 27226 phone number 0 0 users reported that they have successfully reached Sears by calling +1 27226 phone number Click down if you have unsuccessfully reached Sears by calling +1 27226 phone number 0 0 users reported that they have UNsuccessfully reached Sears by calling +1 27226 phone number
    Text subscription
    More phone numbers
  3. Sears emails
  4. Sears address
    3333 Beverly Road, Hoffman Estates, Illinois, 60179, United States
  5. Sears social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2025
  7. View all Sears contacts
Sears Category
Sears is ranked 15 among 67 companies in the Department Stores category
#13 Saks OFF 5th Saks OFF 5th #14 T.J. Maxx T.J. Maxx #15 Sears Sears #16 Nordstrom Rack Nordstrom Rack #17 Dillard's Dillard's

Most discussed Sears complaints

Master protection plan
1
(opinions to this review)
 Sears protect home warranty
1
(opinions to this review)
 Master protection agreement - impossible to speak to a human
1
(opinions to this review)
 Ridiculously unsafe craftsman lawnmower
1
(opinions to this review)
Sears Alternatives
Bloomingdale's 93 reviews Woolworths South Africa 249 reviews Courts Malaysia 156 reviews Macy's 811 reviews Meijer 767 reviews