CB Mobile Phones Samsung Worst customer service

Samsung review: Worst customer service

Rdiver of US

Oct 05, 2025 12:57 pm EDT

Verified customer

Featured review

September/October 2025 We bought a Samsung Bespoke 29 cu ft Standard Depth4-Door French Door Refrigerator in the middle of September. Two weeks ago, the freezer stopped working. We tried all the troubleshooting techniques offered, but still no luck. On a Monday morning called customer support. After relaying my problem to four different tech support personal in a period of three hours, I gave up and went to the store-Home Depot- and explained my situation to the sales lady. It took her 2 hours to finally get the name and telephone number of a service company. Three days later they returned a service date for repair. the tech investigated and found leakage and parts problems. We have been four days plus waiting to get a repair. Unbelievable Samsung does not do repair work on weekends. A Samsung rep called on a Friday, and after the required apologies, said that we needed to make a list of the spoiled food items and would be contacting us on the following Monday on a repair update. If you love to spend over several thousand dollars on a Samsung product that is defective, be transferred to clueless customer reps that always apologize but offer no immediate solutions, this is the right company for you. As for us, we will NEVER buy a Samsung product in the future. BUYER BEWARE!

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Samsung Contacts

Samsung phone numbers

+1 (800) 726-7864

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Mexico

8800 555 5555

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33%
Confidence score

Russia

444 7711

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100%
Confidence score

Turkey

1800 407 267 864

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14%
Confidence score

India

1800 228 899

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100%
Confidence score

Malaysia

1800 588 855

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Vietnam

+82 222 550 114

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33%
Confidence score

South Korea

+44 330 726 7864

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33%
Confidence score

United Kingdom

+353 818 717 100

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Ireland

+61 130 042 5299

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Australia

+64 800 672 6786

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New Zealand

+42 800 726 7864

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Austria

+32 22 012 418

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Belgium

+45 70 701 970

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Denmark

+33805 504 504

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France

+49 619 6775 5566

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Germany

+39 800 726 7864

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Italy

+31 889 090 100

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Netherlands

+47 21 629 099

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Norway

+351 808 207 267

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Portugal

+34 902 172 678

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Spain

+46 771 726 786

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Sweden

+41 800 726 7864

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Switzerland

+86 400 810 5858

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China

+852 36 984 698

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Hong Kong

+81 363 332 000

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Japan

+63 24 222 111

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Philippines

+65 69 161 261

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Singapore

+27 860 726 7864

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South Africa

+94 115 900 000

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Sri Lanka

+66 26 893 232

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100%
Confidence score

Thailand

+971 800 726 7864

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100%
Confidence score

UAE

+54 800 555 7267

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Argentina

+55 800 124 421

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Brazil

More phone numbers

Samsung emails

info@samsung.com

100%
Confidence score: 100%

Support

Samsung address

129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea (South)

Samsung social media
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Oct 11, 2025
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