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Renna Mobile Customer Service Contacts

+968 98 301 240 (Customer Service)
+968 24 618 300 (Head Office)
Villa № 373, 18th November Street, Al-Azaiba
Muscat
Oman
Mon7:00 AM - 1:00 AM
Tue7:00 AM - 1:00 AM
Wed7:00 AM - 1:00 AM
Thu7:00 AM - 1:00 AM
Fri7:00 AM - 1:00 AM
Sat7:00 AM - 1:00 AM
Sun7:00 AM - 1:00 AM
Mailing Address
P.O. Box 180, P.C. 102, Al Qurum, Oman

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Use this comments board to leave complaints and reviews about Renna Mobile. Discuss the issues you have had with Renna Mobile and work with their customer service team to find a resolution.

Complaints & Reviews

Renna MobileMy gsm number

i was using Renna net work gsm [protected] near to 5 years  one year back unfortunately i lost my job and i was in my mother country India for 8 months then my gsm disconnected automatically when i came back to Muscat i am contacted customer service for my gsm activation they said its lost we delete that number more than 5 years i am using that number and still my what's app on that number now i come to know recently someone got my number  in Salalah please disconnect that and give to me back my number its a request  
JITHINRAJ RAVEENDRANGSM [protected]/ 72637999ID NO [protected]

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    Renna MobileRegarding my lost/theft renna sim [protected]

    Sir,
    During travelling on 24-11-20, my OPPO F15 Mobile with Renna Sim71094977 with my Indian vodafone sim had theft. So I did police complaint in India.
    Now I am planned to return to Oman, but sim is lost please advise me to get the same number sim with contacts.
    Do you have Renna Counter in Muscat airport.

    Thanks and Regards,
    Gujaran Hemanth Kumar

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      Renna MobileRenna sold my mobile number and there was credit balance.

      My name is Sivakumar R Pillai. My son was using Renna service more than 5 years. Now he is in india, due to airport closed, he could not come to Oman. He send the mobile sim to me through courier service from India to Oman. I tried to activate the number, it is not active. So I called customer service, they checked my number and he told me that, they gave to other customer. They deleted the number in March. I told him, there was credit balance, then replied that credit also cancelled.
      As long as there is credit balance, they should not resell the number, if they want to do some action, they should block the number, once the customer try to use that number they should contact customer service to activate.

      I would like to get back my mobile number. My number is [protected].(Renna mobile)
      Thanks & Regards,
      Sivakumar R Pillai
      sivakumar.[protected]@hyatt.com

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        Apr 23, 2020

        Renna Mobile — Recharge Issue

        Dear Sir, I recharged from my bank card by online in my own sim... I got a transaction message from bank...

        Renna MobileRenna data mistake

        I took a net package of 1.25GB on 01 march 2020 at 9:17 AM back to back I got a congratulation sms of getting 500MB free... after 9 days I got message that I consumed 404.543B out of 500 MB purchased.. Initially I thouhgt some error message as I purchase 1.25GB.. then after 1 day it said all MB consumed and data is locked...

        Please solve this ticket Today without fail.

        Renna data mistake
        Renna data mistake
        Renna data mistake

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          • Sa
            sarmad khan Apr 28, 2020
            This comment was posted by
            a verified customer
            Verified customer

            I also got the same issue, I purchase 1.25 gb and got successful msg, and free 500 MB msg, but my 1.25 GB was never credited in my acount. And the took my credit amout also after 500MB

            0 Votes

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          Renna Mobileinternet service

          Trouble Ticket No 13176 issued on Saturday 12:18 PM is still not attended to. I took a net package of 1.25GB on 30 Jan 4:49 PM back to back I got a congratulation sms of getting 500MB free... after 2 dyas I got message that I consumed 401.742 MB out of 500 MB purchased.. Initially I thouhgt some error message as I purchase 1.25GB.. then after 1 day it said all MB consumed and data is locked...

          Please solve this ticket Today without fail.

          [protected] is my RENNA number
          Please do not fail me.

          I think the FREE scheme of 500MB was not tested and implemented.

          Sabir

          internet service

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            Renna Mobilemy number used in imo and whatsapp by other

            Dear complaint officer,

            I received my number +968 [protected] at Muscat airport registered on my name Muhammad Faheem Abid, I have a resident card of Oman. My number is used by Bengali boy name Monudeen via Imo and WhatsApp. Kindly deregistered him from all other app. Because it can cause misuse on the name of mine. Because this sim is registered on my name. Your prompt and earliest action is requested

            Best regards
            Faheem

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              Oct 08, 2019

              Renna Mobile — not registering renna app

              Dear Renna Team My Mobile no is 0968-[protected] Some times ago i was using renna mobile app and one day i...

              May 07, 2019

              Renna Mobile — sim not getting activated

              Took sim from calicut international airport on 7/05/2019, kerala, india. But once reached oman, sim is not...

              Feb 06, 2019

              Renna Mobile — recharge coupon

              Dear Team, I had purchased recharge card worth OMR 1 on 4th Feb 2019, the card did not work and instead the...

              Renna Mobile — internet data package

              I am extremely angry after doing some research on Renna's internet services and finding out that they steal...

              Renna Mobile — my number

              Hi Sir, I am using whatsapp since 2014, But in 2016 I came to Oman and my whatsapp was active on Renna...

              Renna MobileSim blocked

              Hello sir my mobile no [protected]. I was using this number and after my vacation I forget to recharge the sim and it's get blocked. And it was taken by some other person. But my gmail is linked with this number and now I am not able to login
              To my gmail account. Security code is sending to this mobile number and I am not able to access my gmail account. I tried to call that number and getting this following replay "the subscriber you are calling is not available" is there any chance to get that number back. Last two years I am getting the same automatic reply when I am calling this number

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                • Ri
                  Riyas pa Dec 07, 2020

                  Hello Sir my number is blocked and I want to open it but I can not find renna mobile office can u send me location.

                  0 Votes
                • Ra
                  Raj034 Jan 06, 2020

                  number and after my vacation I forget to recharge the sim and it's get blocked. And it was taken by some other person. But my gmail is linked with this number and now I am not able to login
                  To my gmail account. security code is sending to this mobile number and I am not able to access my gmail account. I tried to call that number and getting this following replay "the subscriber you are calling is not available" is there any chance to get that number back. last two years I am getting the same automatic reply when I am calling this number

                  -3 Votes
                • Bi
                  Binoykurien Dec 30, 2019

                  Hello sir, my number is [protected] is blocked, i want to open it please help

                  -1 Votes
                • Fa
                  Fathi Handoura Jan 24, 2019
                  This comment was posted by
                  a verified customer
                  Verified customer

                  Hello Sir my number is blocked and I want to open it but I can not find renna mobile office can u send me location of renna mobile office in jaalan bani bualui

                  0 Votes
                • Ud
                  UDHAYAKUMAR1993 Oct 17, 2018

                  Dear Sir,

                  i am udhayakumar subbiah i am missing for my renna sim card please requested to replace sim arranged

                  1 Votes
                • He
                  hero usman Jun 07, 2018
                  This comment was posted by
                  a verified customer
                  Verified customer

                  Hello Sir my number is [protected] and it is now blocked and I want to open it but I can not find renna mobile office can u send me location of renna mobile office in ruwi

                  -8 Votes

                Renna Mobile — phone call

                Good morning I have not been able to call out from my sim. My sim number is [protected]. Thank you. I started...

                Renna Mobile — sim request

                Hello sir my mobile no [protected] last 2years I'm using this no 3months before I came to india and this no link...

                Renna Mobile — data bundles (prepaid)

                I had about 450 MB data in my prepaid plan. On 14th Dec, morning around 1:30 am, I surfed a college website...

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