Renna Mobile
reviews & complaints

Dear,

To whom ever it may concern,

I purchased a new renna sim card rom wattayah branch my number is [protected].

The lady who was dealing there told me that new sim card of RO 2/- for 1 GB & 5000 minutes for 1 month to any number and if I recharge another 2.5 ro then I will get additional 1.2 gb

I agreed and I paid total 4.5 ro for 2.2 GB AND 5000 local minutes for any network for total 4.5

After activating sim, within 2 days no outgoing not internet data was working and now they are refusing and they are telling that there was only 1 gb even that I did not use, this is first time I purchased rehna sim because of someone suggested me that rehna have good services and network but belive me I have worst experience of purchasing g sim and as well customer care service beacuse of when I called someone they told me that customer is lying and they are right.

I here by request to some one responsible person to check and do the needful.

I have experience with ooreddo and omantel , they understand and discuss the problem whether in renna. They refused the talk and told their consultant is right .

Regards

Abhay

[protected]

[protected]*hello sir please activate this number urgent ,so I send you my documents so open my service sim card service

Dear sir & mam

Greetings,

Since the 2nd of June, ([protected]) sim has been blocked because of that I have got a huge problem. Everything has been linked with that number. I would like you to help unblock the sim as soon as possible.

I will purchase 2 sim card. Then i lost a sim card. Any one now use this number. This number is([protected]).so. Need to stop it.

I was by the sim card by my national resident card oman.my id card number is [protected]

Hi my renna number [protected] not getting signal. Can you please check what's the problem.. currently I am in india but I lost the signal..

Hi renna,

My number [protected] in Oman,plz provide low cost internet baggage like 2gp RO2 before have same plan baggage in my number but recently increase my plan...I need low cost internet baggage...

Thk u

As salam aley kum!

12 may 2022 is the validity of my Renna number [protected]. Why I am receiving message regarding disconnection from all services? My balance is also OMR 1.9 Riyal. Please advise me when to recharge my account. Will my number be disconnected if I recharge it on 10 May 2022.

I have asked you the same question three months before,but I didn't receive any reply from Renna and its representative. Why Renna agents are not replying to its customers? Charges are high and service is also pathetic.

Regards.

Girish chavhan

Mob [protected]

Data roaming does not work in UAE
How to activate it
My Renna Mobile number [protected]
Contact me via number [protected]

Im not reciving sms message when i try to open my arab bank application in my country sudan, so using bank application not succses out oman pls help

Ian ravindra kumar pal my sim was lass. So i have same number sim so go on renna dealers mct air port give to id proof. Resistration . Weat 6 day but call inward and outward massages nat working

Sir i need customer care

Help for my sim re activation please

I havd bought nes sim yesterday.
But still not activated.
Shopkeeper said that sim has been activated.

Sim not working

Hello Sir my number is now blocked and I want to open can not find renna mobile office can u send me location of renna mobile office in ruwi

My renna no [protected] is inactive becoz of not reacharging as I was not in Oman, so I want activate my no

Suaib-[protected]
Sir, today I recharge 300 baisa for internet purpose, the same time i lost that amount from my account, when I called service, one lady officer told balance not lost, just restart phone and definitely its on my account, I followed like she said, but account is empty, again I called service and a man took phone he said i used internet, but from 6'O clock i am using Wifi still, but he deny and he told used net that's why lost money, I ask then why that lady officer told me to restart phone and balance is there, he said i was lied.
Sir this is not for complaint for 300 bz. But i humble request you to do needful for like lost balances and responses of customer service executives. For the internal training purposes you recorded calls. Just listen of my two calls on today.
Thanks for accept my complaint
Your sincerely
Suaib.KM
[protected]

Dear sir, I am bindeshwar kumar. I am using your connection from jan 2017 to till. Your service is satisfactionable. It's not a complaint just i'm knowing about during the roaming time, will I receive bank muscat otp in india or not. Please reply me as soon as possible. I hope that you are proving me the suitable answer.

Best regards,
Bindeshwar kumar
[protected]

Sir today I recharged 6 ro my number [protected]
But my fault I will click wrong number [protected]
Plz now need return my 6ro

Our mobile line disconnect need to again reconnect please let us know the procedure, if shall add balance so it will automatically reconnect the connection