Sam's Club — terrible customer service
I had a really really upsetting experience at the store Sam’s Club – store # 0629 – on 1850 E. Woodmen Rd. Colorado Springs CO 80902, this Dec 30th 2011. I had a check declined thru TeleCheck. Why? Can’t seem to find out why….. Upsetting to say the least, I called Telecheck ‘3’ (three) times!!! No help thru the phone of course – there is no information to be given….just a check declined!!! No record of anything wrong….account was flagged? What does that mean????? $153.79!!! Yes, all that! one hundred and fifty thee dollars and seventy nine cents!!! I am a member of Sam’s Club! I had plenty $$$$ in the bank! I have paid with electronic checks at Sam’s Club before!!! The store manager on duty was no help at all…… ”there is nothing we can do Mam….” Maybe time to review your payments methods and clients’ privileges…. (?)Accepting credit cards? Debit cards? Let’s make our members life easier to shop? Or they’ll go to the competition…..maybe you lost one client… Why was my check declined? No one can explain to me why?