Menu
ADVERTISIMENT
Home Food Safeway Returning an item.

Safeway  -  Returning an item.

J
Author of the complaint
3:34 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a loyal Safeway customer ever since the Keizer, Or store was built. We also shopped at the old Safeway before the new one was built, for 44 years total. I am sure I am into thousands spent at that Safeway. We bought a Marion Berry pie for $11.00 that did not taste like Marion Berry and did not taste very good for some reason. I brought the pie back the next day and I was told because I did not have a receipt and the item cost more than 10 dollars they would not take it back. I called the manger also and he said that had it been $10 or less they would have give a store credit or refund, that is store policy. I would have taken $10 but that was not offered. I told him that I would never enter that store again, and you will lose a loyal customer for life. No comment after my statement. I know it is not much money, but to me, it is the principle of the incident. They made me feel like I was scamming the store and trying to pull a fast one, and they were ok with me not shopping there anymore. Very disappointed loyal Safeway customer

ADVERTISIMENT

More Safeway complaints & reviews

Safeway - false
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Safeway - crv charge for meat!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Safeway - safeway store manager
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Safeway - misleading coupon
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

926 complaints
108 resolved 818 unresolved

Safeway contacts

(added by reviewer)
Customer Support Center, M.S. 10501 P.O. Box 29093, Arizona United States
ADVERTISIMENT